Globe Trips Anmeldelser 

Globe bus service from Denby Dale to Barnsley. We decided to go to Barnsley using our OAP bus pass and caught the 9.40 bus to Barnsley. On return we went to the bus station to catch the bus back at 14.00.The bus did not turn up so we called in the Globe Travel office to find out what the problem was. Apparently the bus was running late so it morphed into the X20 and we had another hour to wait. We saw the 15.00 bus come into the bus station on time but went to the end of the bus station and morphed into another service. This is totally unacceptable when people are waiting for the 94. In the end we had to go and purchase rail tickets to get home. We were not the only passengers waiting for this bus.

Our day trip to Southport air show was really lovely. Craig our driver from Harrogate was a joy, and made our trip very enjoyable. Thank you Globe.

We went to Whitby yesterday Sat 8th August. Our driver was Leanne, she was brilliant cannot fault the service & she was so funny. We were a group of 9 and one of the older ones had a fold up wheel chair, which she catered for. We have used Globe before and always had a good experience, however I think Leanne made the customer journey that bit more special. Thank you

Globe bus wath to doncaster and return to wath 20 minutes late coming and no return although paid for return £ 20 taxi to go home scammed company avoid

Just returned from a day trip to Liverpool with my sisters, Niece and her 2 young boys. We were seated near the back of the bus where there was a group of ladies who were drinking alcohol and being very loud. We were annoyed but not overly concerned on the outbound journey to Liverpool.
We mentioned to the driver Phil on departure of the bus that they were loud drinking and swearing of which he wasnt very concerned.
However the return journey was even worse as the ladies arrived at the bus very intoxicated and were still clearly still drinking alcohol on the journey back. They were even louder , swearing and singing and staggering about. My neice asked them to stop swearing as the boys are only 5 and 6 but were met with contempt . Several other passengers were annoyed but the driver did nothing to stop them. The youngest boy was so traumatized by them that he felt scared to go to the toilet near where they were sat and had an accident.
I thought that alcohol was not allowed on coaches but globe clearly don't care that people are drinking and being unruly on their trips

Just returned from shap wells hotel in the lake district. Had a fantastic time as the hotel and food was really lovely. I enjoy going on holidays with globe coaches and go on as many as i can. Met Craig our driver on this trip and he was great. He is a credit to Globe coaches as he is so helpful with all the passengers and really friendly. He is an excellent driver and all the passengers i spoke to all made lovely comments about him. Keep up the good work Globe as your the best.

Had a day trip to llandudno on 2nd of March what a lovely day Craig our driver was wonderful will be off again soon.

It's a discrase number 7 never turns up at Rotherham station costin me a fortune in taxis ya should be ashamed of ya service absalute joke . Never answer phone . A dunt no how ya business is still goin . Ya should shut down

Globe bus into town, another globe bus to get to work.neither turned up .great service globe!

Bus didn't turn up yet again very poor service
Cannot give it no stars

These buses are always late or never come two buses knocked today there is only 1 bus a hour so why ot come rubbish bus service

Where do I even begin.. The first tour guide that picked us up was extremely rude, when I approached him to ask a question about which bus to get on, he glared at me and yelled at me not to ask too many questions. The coach had a toilet but we weren’t allowed to use it because they didn’t want to clean it (which defeats the purpose). One of the motels we stayed in (Merced Inn & Suites) didn’t even have elevators or porters to help the elderly with their luggage and the rooms had no tissues, hand towels or working coffee machine (or even professional staff). When an Indian couple complained to the Chinese tour guide, he just gave them a blank look and ignored them. STAY AWAY FROM THIS TOUR OPERATOR AND SAVE YOUR TIME AND MONEY!!!!

We were thrown into bus full of chinese tourists. there was one more non-chinese couple but they always sat in first seat. Tour agent was rude towards us. He used to give preference to chinese and we were the last always. Always used to give us the farthest room and upper floor rooms without lift.Stops mostly at chinese restaurants. Globerouter tried to charge 165 USD when tour agent collected only 120 USD as mandatory fees. They refunded only when I filed a complaint. Overall, a forgettable experience.

Extremely disappointed with the our Yellowstone tour. The tour was obviously catered mainly to Chinese tourists, but we didn’t know this until we arrived at the start of the tour. Our tour guide, from a company called Ctour Holiday, spoke very poor English, and he really rambled on a lot about his political views and other irrelevant information, so the 8 day trip was really not very informative. We even watched a gory American action film dubbed in Chinese on the coach, and the only specific lunch stops we made were at Chinese buffets!

After an hour of the tour my wife and I, who’d taken her two elderly parents with us, started to get nervous that the tour was not what we were expecting, and right at the beginning of 2nd day we had a confrontation with the tour guide, which started because he told us not to be late onto the bus. I told him everybody was late that morning because there was only one working elevator in the hotel, which was hosting some other popular event at the same time, so it was impossible for us all to get on the bus on time. But he just didn’t understand what I was saying, and didn’t understand that we don’t need to be given irrelevant advice. 

The coach had a toilet but we were asked not to use it because it wasn’t going to be cleaned or emptied during the tour, so it would make the coach smell - not exactly the news one wants to hear when your setting off on an 8 day tour of mainly sitting on a coach…. instead we would schedule toilet stops, so the tour guide suggested we don’t drink coffee in the morning because it will make us need the bathroom. He went on to say the coach toilet must only be used in emergencies, and went on to explain what those emergencies might be (we didn’t need to know). As a result, toilet breaks always overran because 50 people trying to use gas station restrooms, or just a couple of unisex toilets in a national park, is never quick.

We felt that often stops were too short at interesting places and too long at less interesting places. If we stopped in a village for lunch for example the time it took to eat meant there was no time to see the town. Toilet queues often took up a lot of sight seeing time, and we were expected to shop for breakfast when we stayed at hotels which didn’t include breakfast, and shop for lunch when we didn’t have a scheduled lunch break the following day, which was tough when we were getting back to accommodation late after a very long day of travel, in towns which sometimes didn’t have a proper supermarket nearby. This must have been tougher for those who had young children with them, or the elderly (luckily myself and my wife could shop for her parents).

At the beginning of day 2 my wife emailed Globerouter (Globe Trips) to complain, and to find a solution to get us off the tour, but we didn’t get a response until the following week when the tour was over. It was a horrible feeling realising at the beginning of a weeklong tour that it wasn’t what we were sold, all the while feeling that we were stranded in the middle of nowhere with no way out.

My advice is to book with caution. We believe what was advertised to us wasn’t exactly what we received.

We had the worst experience on the tour.
We were having a terrible time especially with the tour guide, Bill, who doesn’t speak very good English. On the second day of the 8day tour we had a confrontation with the guide.

Our confrontation was because he told us not to be late onto the bus - and my husband told him everybody was late because there was only one working elevator in the hotel, as well as another event being hosted there, so it was impossible for us all to get on the bus on time, but he just didn’t understand what we were saying, or that we don’t need to be given useless, meaningless advice.

My husband also pointed out that he was late back from our second stop on the first day (which got a cheer from the bus because it was true). Instead he told us we could bring breakfast onto the bus - I don’t understand how that was relevant to what we had said but proved that he didn’t understand what we were saying.

We wrote to the globerouter asking for the way out however they replied saying they will find us a solution as soon as possible however we have not heard from them until the tour has ended. I wrote to them to complaint and ask for a full refund as I feel like I have been scammed! They basically apologise and ignore my request.

We were severely disappointed, we were being treated and talked to like children, forced to listen to his political views on cannabis, being explained what no smoking means & what reindeer are, was given ridiculous advice like how to sneak in to a cafe toilet without having to pay the fee, not allowed to drink coffee or energy drink on the bus in case it makes a mess and because it makes us need the toilet - as we were told not to use the toilet on the bus because it’s smelly so we have to wait for toilet stops. We were also forced to watch an American movie with Chinese dubbed and watch Chinese karaoke dvd on repeat and many more - incredibly disappointing and unnerving on a bus tour we’ve booked.

Knaresborough to Skipton/Boundary Mill. Martin is an excellent and friendly driver. Looking forward to the next trip

I have traveled with globerouter solo from San Jose to San Jose for Yellowstone Grand Canyon Las Vegas etc from 18th-24th may 2019.
The group comprised of 23 Chinese and 1 English speaking that's me.
The tour guide Charlie a Chinese with English knowledge narrated all along in Chinese and never bothered to explain anything in English.
The tour agency must inform this at the time of booking so that one knows what he's doing

I tried to book Globerouter Yellowstone tour twice on different days. Their website always shows "error, try again" after I key in necessary information. The first time I checked for double seats. After their website "error" I checked again and their price for double person was up. Today I tried book again for single person. After "error", I was back to their website again and their price for single person was up from $778.14 to $946.14 again. That company is totally unreliable without honesty.

Went on 8 day Yellowstone trip. I was in Tour HELL. We were booked on an all Chinese Tour by Globerouter without telling us!!! Only us and the guide spoke English. The tour guide was nasty, rude and disrespectful. We shopped, yes shopped, for our food in Supermarkets. We were not allowed to use the bathroom in the bus. We were given 15 minute stops every 2 - 3 hours to use the bathroom and get breakfast/lunch. This was totally impossible to do if you are a woman (waiting on line for 5 - 10 minutes). The only dinner restaurants (3x) were at Chinese Buffets and not great ones at that. Would normally never eat there. 2 Hotels had no elevator. No help with our bags at all. We were 82 and 72. Called before booked to ask if tour was suitable for us at these ages. We told there was nothing to worry about. Tour almost killed us. DON'T USE THEM!!!

This tour is not worth the money. It is over priced and unprofessional. You can easily do this on your on at a fraction of the cost. The bus ride was useless. The guide was apparently suppose to push a button for a recorded narrative of the different sites, but many times the narrative was after passing the site. The quality of the recording was also bad. All the guide did was pick us up and drop us off at the Eiiffel Tower after the city bus tour, that was not worth the added expense. They also did not mention we would have to find a ride back to where all this mess started. Also, the Sienne River tour was an informative boat tour. I was extremely disappointed with this over priced tour!