Gift Moments Anmeldelser 

292
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just want to say a massive thank you to. I ordered a plague for my gran for going on a trip I can’t cancel which means I’d miss my funeral. I really needed it before I went away, I paid extra to get e... Vis mer

Vurdert til 1 av 5 stjerner

First off the product was great. My issue is that despite entering my correct address on the order (I double checked to make sure) it was addressed to another house on my street on the postage label.... Vis mer

Vurdert til 5 av 5 stjerner

Great speedy service I placed an order after my grandad passed away for a solar light memorial personalised item. It came 2 days prior to his funeral and also arrived 1 week earlier than expected it... Vis mer

Vurdert til 5 av 5 stjerner

These baubles are absolutely wonderful. They are also the best price! I searched!! I ordered a variety of baubles all with different engravings, odd words and weird spellings and they all came back... Vis mer

Informasjon om virksomheten

  1. Gavebutikk
  2. Firmagaveleverandør
  3. Takkekortbutikk
  4. Fotballbutikk

Skrevet av virksomheten

Established in 2012, Gift Moments is a family run business dedicated to helping you find the best personalised gifts. We are an online retailer based in Worcestershire that offer a vast range of personalised gifts to suit any occasion. Whether is finding that extra special Birthday present, congratulating the newlyweds or marking a significant milestone you are sure to find the perfect and not to mention a unique gift that can be treasured for years to come. All of our gifts are made to the highest quality yet affordable! We strive to go that extra mile in providing excellent customer service to give you a happy shopping experience so you want to come back time and time again. So if you have any questions or feedback please do not hesitate to ask us at sales@giftmoments.co.uk.or


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

292 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(292)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Highly recommended

Thought it was a scam at first as not heard of the site before but purchased a keyring for my hubby with is daughter on with date of birth and he's happy with the fast delivery and the good quality on how it's made I'll deffo order again highly recommended 😀

28. november 2023
Vurdert til 5 av 5 stjerner

Second time using Gifts Moments

Second time using Gifts Moments and both times I ordered a personalized wine glass.
I paid for express delivery which was delivered on time.
The website is very easy to use, the engraving isn't perfection but for the cost it's more than can be expected.

25. oktober 2023
Vurdert til 4 av 5 stjerner

Excellent quality

Excellent quality. My grandchildren have already started the countdown. Only slight disappointment with the dull colouring, but they've added a few star stickers.

14. september 2023
Vurdert til 1 av 5 stjerner

Company emailed 4 days after my order…

Company emailed 4 days after my order claiming they had the wrong stock and ensured product would be made and delivered on time by end of week. This never happened and after contacting the company they haven't even begun the order at all. 9 days after I made my purchase nothing was done. Called the phone number on the Facebook website, the woman who answered never even heard of the company and had no idea why her phone number is on their website. Although a full refund was finally given, I have to find a new present for my mum's bday which was a week ago. Company has caused inconvenience and no good will provided. Do not recommend. Thanks.

Update after their response below:

The emails were not answered within 1 hour as they claimed. The latest ones took over a full day. No reply given from their messenger either on Facebook. Wrong number on their website. Yes I do believe due to the severe inconvenience, you could have shown more care with a good will.

Please note the only reason they replied was because I raised a dispute through PayPal. As soon as I did that they were very quick to reply all of a sudden. And please remember it took them over 4 days to even state they had a stock issue after my order. I have also emailed them showing them my willingness to change this review if their service was better, but after reading their response perhaps I shouldn't have.

16. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Gift Moments

Thank you for your review and our sincere apologies for any inconvenience caused

We emailed you explaining that unfortunately we had been sent the wrong stock for your order and asked if you would be happy to wait for the correct stock to arrive (which we noted we could not guarantee it would be that week) or alternatively issue a full refund.

You agreed you would wait the week to see if the stock had arrived and agreed to a partial refund for the inconvenience if the stock had not arrived within the estimated delivery dates.

All of ours emails to you had been replied to within an hour and when the last email took less than a day to be responded to you stated the customer service was non existent.

As per your last email the order was cancelled and a full refund issued as requested, but you were not happy about this and implied more compensation should be provided for the inconvenience caused.

Again our apologies for the inconvenience caused.

Best wishes,
Gift Moments

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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