G H Motors Anmeldelser 

130
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This team is amazing to deal with, service was above and beyond, a smooth transaction, same day delivery. Would highly recommend this car yard.

Vurdert til 5 av 5 stjerner

Excellent experience, very helpful, friendly car sales person and the vehicle I purchased was superb value. I am not a super confident person and this kind of situation can be very daunting for me. I... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic dealership, had no problems what so ever, everything was plain sailing and staff very helpful! Would definitely recommend! Great prices for great cars too!

Vurdert til 5 av 5 stjerner

Dealt with Neil to early to give a real review only picked car up on 29th Sept, small problem fixed before i picked car up but still not right ordered new part myself to do as trim not put back right... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forhandler av kjøretøy

Skrevet av virksomheten

GH Motors Ltd has been successfully buying and selling quality used cars for decades to local and nationwide customers. We offer great deals on used cars and are a leading car dealership in Mansfield, located close to Nottingham, Derby and Sheffield. Being a family run business we offer a quick and easy service with competitive prices and have pride in our customer satisfaction. We offer a wide range of used vehicles and all at competitive prices. We aim to make you feel completely satisfied with our service and check our prices against the market each day to make sure we can offer you the best deal. With over 100 quality used cars in stock and a wide variety of makes and models, we have a car to suit every customers needs. Customer service is very important to us and our team has extensive experience to help you find the right car. We offer a friendly approachable and easy experience so if you have any questions relating to our cars and services, call us today to find out how we can help. At GH Motors we are renowned for providing premium used cars at outstanding prices and all our cars are quality checked by a number of different specialists to make sure they are ready for you to drive away. Many of the customers who have bought cars from us in the past return to buy their next used vehicle as our dealership service is second to none. All our cars are HPI checked and finance is available on request, with ALL cases being considered. We also offer a car buying service so if you just want to sell your car quick and easy then let us give you a valuation. Part Exchange is also welcome. Our stock changes on a daily basis, so if you can't see what you are looking for on our website then please contact us. We don't want you to avoid missing out on our great deals. You can contact us by phone, email or by simply dropping in to our Mansfield showroom.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 83 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(130)

19 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

5 star service

Buying a car from GH motors was a breath of fresh air. Nothing was too much trouble, will definitely recommend to others when looking to buy a vehicle.

23. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

awful experience - avoid this company!

awful experience, so glad i never actually purchased my new car from here. When requesting a -refundable- deposit back they were aggressive and condescending over the phone to my partner, ignored countless emails, refused to refund as they had serviced the car although i never requested or agreed to this, especially not to being liable for the cost. I now have my money back via a fraud chargeback from my bank who are now investigating. Has also been reported to the FCA and Action Fraud. No doubt there will be some condescending reply to my review insinuating this situation was my fault, however countless other bad reviews share a similar experience - Take your business and money to a reputable dealership elsewhere with decent salespeople :)

1. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra G H Motors

Sorry to hear that you had a poor experience. As I recall you suggested that you would like to test drive the car and take it away on the same day so as not to make 2 journeys. We held the car from sale for you 5 days, we went to the expense of putting the car through an MOT, service and prepared it for you as requested. Completed your finance application and got you approved to then receive a call saying that you wanted to use a different finance company to which we had no problems with. Then some excuse about the finance company not working with us????
After speaking with your partner it became apparent that you had just changed your mind and wanted a different car. We offered on many occasions to refund you your £100.00 deposit to which you kept on putting up road blocks at every opportunity.
Either way I wish you well with your new car.
Regards
GH

Vurdert til 5 av 5 stjerner

Well happy with the new car

Well happy with the new car ! Would recommend to others

13. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra G H Motors

Thank you for your kind review, I am please to hear that you are happy with your car and that you would be happy to recommend us.
All the best
GH Motors

Vurdert til 5 av 5 stjerner

Got fabulous care and attention from…

Got fabulous care and attention from Jeremy. Very attentive and helpful. Would recommend.

3. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra G H Motors

Thank you for your kind feedback, I am pleased to hear that Jeremy was able to assist you.
All the best
GH Motors

Vurdert til 5 av 5 stjerner

Go motors

We Brought a car from G H motors on the 14th feb and the staff were very nice , professional and knowledgeable, unfortunately I had a problem with the car which was no fault of anyones and it was quickly rectified ,i was given a full refund straight away, and the staff were very apologetic
I would use G H motors again it didn’t put me off
Thank you 😊

17. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

Poor customer service , when you ring up enquiring about logbook and all they do , is hang up on you !

9. februar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra G H Motors

Thank you for bringing this to our attention however the DVLA are still to this day facing long delays getting logbooks out to new owners.

Vurdert til 1 av 5 stjerner

Prepare for expensive repairs!!

Went to view a focus and it had the tyre pressure sensor light on during the test drive. We were otherwise happy with the car, and agreed that the car would be serviced and the sensor repaired before collection. On the way home from collecting the car, the sensor came back on immediately. A few weeks later the clutch and flywheel failed. We called back to claim under the 'warranty' and was told that we had exceeded the fair usage mileage, a fact that was argued out by GH motors until we offered to produce the actual mileage printout from the black box fitted to the vehicle proving their deciept. GH motors refused to oblige their legal duty to repair the vehicle both under the warranty and our consumer rights and offered a £200 discount on the bill which we just gave in and paid for an easy life as we needed the car back and they are a nightmare to deal with! Got the car back with all the badges broken off the back, and the tyre pressure sensor light coming on half way home again! Have been told numerous times since that we will be given a courtesy car and they will repair the fault but it never actually happens, so we have now had to pass this on to our solicitor to claim for the remaining faults as well as reclaim the repairs we have already had to relay under our six month consumer rights. Do not waste your time or money with these cowboys, it's not worth the stress, or the knowledge that con men are bodging about with your car!

9. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a breath of fresh air

What a breath of fresh air , sales guy was wonderful. Purchased an Audi for my daughter from GH Motors which is wonderful and drives like a dream, would highly recommend them . Thanks for everything !
Andrew and Katie

13. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra G H Motors

Thank you for your kind review
Regards
GH Motors

Vurdert til 5 av 5 stjerner

Wow … Made car buying from start to end…

Wow … Made car buying from start to end so easy. Chris even stayed late for handover when he had plans, thank you again! x

1. januar 2022
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Svar fra G H Motors

Thank you for the great review, we are pleased to hear that Chris was able to assist you in buying your car.
All the best
GH Motors

Vurdert til 5 av 5 stjerner

Thank you for making an easy experience…

Thank you for making an easy experience for my daughters first car, thanks to Neil and the GH motors team!

1. januar 2022
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Svar fra G H Motors

Thank you for your great review, we are pleased to hear that you had a great experience buying your daughters first car. We hope that everything is ok with her car.
All the best
GH Motors

Vurdert til 5 av 5 stjerner

Purchased a 2013 Ford Fiesta 1.5tdci…

Purchased a 2013 Ford Fiesta 1.5tdci from GH Motors back in 2020, I required a car for travelling to work. Didn’t want to spend a fortune, just wanted a reliable car. Neil the salesman recommended the fiesta to me, had the car for close to 2 years. Never missed a beat. Better still I’ve just sold the car for more than I paid for it! I would highly recommend GH Motors to anyone. Many thanks Anthony

31. desember 2021
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Svar fra G H Motors

Thank you for your review, we are glad to hear that you had some great advice from Neil on buying the Fiesta. We are also pleased to hear that is has been very reliable for you. All the best
GH Motors

Vurdert til 5 av 5 stjerner

Just purchased a car from gh motors and…

Just purchased a car from gh motors and I can honestly say my whole experience from start to finish was excellent, I’ve been to various dealers in our location and found gh motors to be the best for price, service, and very knowledgeable staff, nothing was to much trouble for anyone we dealt with and even got a good discount, so highly recommend this company, Thank-you to all.

31. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra G H Motors

Thanks for the fantastic review, we are pleased to hear that you have had a great experience with us, we hope that the car brings you many happy miles of motoring.
All the best
GH Motors

Vurdert til 4 av 5 stjerner

Overall good experience

I recently traded in my nissan note for a Qashqai here. Though the garage is 60 miles away I made the journey as the car I wanted was a rare find. I was able to place a deposit on the phone to hold the car until the weekend, I got there decided I liked it and arranged an order form to complete the following week. No pushy sales, no patter, didn't hesitate to allow test drive etc.
I got more than I expected for my part exchange but they decided against offering money off my new used car which was dissapointing when I later found the interior isn't up to 100% scratch (no sun visor mirror covers) they have been ripped off.! So an odd problem, with a part I need to find and replace but overall happy with my car.

19. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Meh, Speak to the right people and youll be okay

Had couple of issues, took back in warranty tried to fix but didnt. Problem got worse out of warranty rang jeremy who agreed to look at it. Got call later accusing me of the damage from Gareth. Jeremy got back in touch all problems sorted and went in good detail for me. Advice, if you need anything just ask for Jeremy :)

13. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Got a refund

Though the car that I purchased did not meet my expectation, the dealership was very kind in resolving the issue, by giving me a refund. I must add though that there were costs that I incurred as a result of this.

20. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought a car from GH motors in…

I bought a car from GH motors in November last year, I'll never recommend anyone to buy from them as they're proper scammers, they lie everything just to get the sale through
The Mercedes wing mirrors were actually glued with black glue and didn't fold but after few days I found out they were falty
Tyres and brakes and discs were really bad, after 2 months i had to do a £1300 repairs in this Mercedes, after a month turbo failed, £1680
Now apparently its gearbox mount falty,
For 8 months that i have the car, 4 months in the garage and 4 on the road
Jeremy and his partners have no limits of what they can do to sell the cars
I'll never recommend anyone to gh motors
Stay far from them

11. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top Company

Made buying my car really easy, even stayed open for me as I was running late picking it up, the guys are really helpful and went above and beyond, even making sure it was taxed before I left … Thanks Guys 👍

26. mai 2021
Anmeldelse skrevet uten oppfordring

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