So impressed with this service. I placed an order Monday to fix my straighteners that weren’t heating up properly. I didn’t receive a confirmation and suspected I’d mis typed my email so emailed the n... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Had my hairdryer repaired and returned early May. Didn't use for a while as put in a 'guest bedroom' as I had purchased something else. However, 3 months on decided to use and test it out.... Vis mer
Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... Vis mer
convenient easy to use service excellently delivered. Very simple to book on line, packing guides (easy to follow videos) provided which were vey useful. Turn around was excellent , literally same... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!
Kontaktopplysninger
284 Newton Road, NN10 0SY, Rushden, Storbritannia
- 07878 595938
- trevor@ghd-repair.co.uk
- www.ghd-repair.co.uk
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Excellent service
Excellent service, really fast turnaround and highly recommended
Unpleasant customer experience
I sent in my GHD blow dry brush for a cable replacement and when returned it wasn't working, so I returned it and it was sent back fixed. I was warned it was difficult to change the cable so this wasn't the problem, it was the unfriendly manner in which it was dealt with. Trevor was very abrupt on the phone, adamant it wasn't his fault, told me it must have got damaged in the post (despite being packed up incredibly well), and refused to cover return postage despite it being a lot and his responsibility having returned a product that didn't turn on. The issue with the brush wasn't the main problem, it was his communication which overall made it a very unpleasant experience. I attempted to email but was ignored.
Had my hairdryer repaired and returned…
Had my hairdryer repaired and returned early May. Didn't use for a while as put in a 'guest bedroom' as I had purchased something else. However, 3 months on decided to use and test it out.
It's been fine since using at beginning of August, but is now making the shrilling noise again on the 'low and cool' setting (this is the same noise it was sent for repair for).
No idea why...... I have been so careful to take precautions ie: let it cool down before switching off, ensuring no dust when not in use and remove cover to remove debris etc. But once again that horrible noise has returned.
So don't know what has happened to make it react the same as before.... must admit I am disappointed and bewildered as it has not had 3 months of use yet!
Super fast service
So impressed with this service. I placed an order Monday to fix my straighteners that weren’t heating up properly. I didn’t receive a confirmation and suspected I’d mis typed my email so emailed the next morning, I had a quick response with the confirmation order number. Posted late Tuesday afternoon by Thursday I’d received an email stating what work had been done and informing me that they were to be returned to me. Arrived Friday totally fixed and as good as new. This company was recommended to me and I would 100% recommend them.
THE BEST GHD REPAIR COMPANY FOUND ONLINE
This company's service is outstanding and their economic repair of Ghd hair straighteners sets them way above the other on line companies purporting to do the same thing. Their service and communication is fantastic.
Some of the best customer service I have ever received
Some of the best customer service I have ever received
Genuinely some of the best customer service I have ever received. I sent my straighteners off on Saturday morning using second-class tracked post and received a text on Monday morning confirming they had arrived. They were repaired and sent back out on Tuesday afternoon, again with a text to keep me updated, and were back with me by Wednesday.
Along with the repaired straighteners, I received a checklist detailing the problem area and the work carried out, which I really appreciated.
The communication throughout was excellent and the turnaround was incredibly efficient. From posting them on Saturday to having them repaired and back with me on Wednesday, I really couldn't have asked for better service.
I would highly recommend them.
What an amazing service
What an amazing service. Stumbled upon these guys and thought worth a try and deffo cheaper than buying a new pair.
My GHDs are like new, and such a quick turnaround.
Thankyou so much.
Highly recommended 😊
Excellent service
Excellent service. Posted, repaired and returned in three days. They came back as good as new, with a full explanation as to what was faulty and replaced. I wouldn’t hesitate to use this service again. Return postage was included in the price.
Great service
Great service. Very quick fixing and returning my straighteners to me. Highly recommend.
Thank you
Best service ever!
So quick! Sent broken straighteners on Thursday, received an email on Friday to say they were repaired and they returned on Saturday - I am so impressed! Thank you - I have already recommended to friends!!
100% Recommend - Excellent Service
An amazing service! Sent off on Saturday and returned by Wednesday. Couldn’t recommend more highly! Thank you 🤩
Brilliant
I’ve used this company a few times for ghd straighteners and a hairdryer. Always such quick service and have my items back working good as new within a few days. I also recently accidentally added two of the same service to my basket, and they refunded straight away with no fuss. Would highly recommend. Thank you.
Don’t throw away your GHD’s just yet!!
Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair as feedback wasn’t great on the quality of new ones. However, after scanning the internet I found this company sent them off and had them back in full working order 2 days later.
My GHD straightens were out of warranty
My GHD straightens were out of warranty by a month when the red bleeping light started. I found this service via a YouTube video and could not recommend more!! I sent my straightens off on a Wednesday and they were returned to me fixed before Friday lunchtime. Insane service. Thank you so much.
Amazing!
I sent my straighteners off on Tuesday, with a confirmation email that they received them on Wednesday. Thursday morning and I have received my straighteners back! Amazing service and my straighteners are now working perfectly! Would highly highly recommend this service! Also fab prices for repairs too!
Brilliant service
Brilliant service - thank you! I found this company via Google after my GHD Platinum+ suddenly started flashing red and switching off during use. I sent my GHD’s first class on Thursday afternoon and they were received, repaired and returned to me by Tuesday morning. I wouldn’t hesitate to use this company again in the future!
Fast and reliable
Fast and reliable, always amazingly quick to diagnose, fix and repair. I think this is the 3rd time I’ve used you to repair my partners straighteners in 15 years. GHD are not the most reliable and it doesn’t help when the cat chews the cable! This time it was the new straighteners, and a new problem. Sent on Monday, repaired on Tuesday, returned on Wednesday. Amazing.
I really recommend this company
I really recommend this company! They will tell you the details of what was wrong with your GHD and how they repaired. The service was prompt and very reasonable pricing. When I had another problem, Mr Trevor gave me a reply immediately and sorted out.
Fantastic Service
The website is straightforward and really easy to navigate. I selected and ordered my repair on Wednesday, returned the GHDs that day and they were back fully repaired on the Friday - 48 hour turnaround is incredible. Communication and instructions were fantastic too. Excellent value for money as well. Could not fault anything at all - I would highly recommend
Perfect 5 Star Service
Absolutely amazing service, money well spent. The turn around on repairing my daughter’s GHD Max straighteners was impeccable, posted Thursday morning and back by midday Saturday. I couldn’t recommend this company enough they were faultless, well deserving of 5 stars! Thank you so much for saving a teenage girl from having a meltdown
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