Global Hotel Alliance Anmeldelser 

29
•
TrustScore 1.5 av 5

1,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Can't login. Had my user details saved. They updated something and I couldn't get logged back on. Tried resetting password, no link comes to my registered email address. They don't care. Tried c... Vis mer

Vurdert til 1 av 5 stjerner

I have made a booking using GHA dollars, which were deducted from my account, but at the end the hotel has charged the full amount (without the deducted GHA dollars). When I have complained to the pro... Vis mer

Vurdert til 1 av 5 stjerner

GHA paired up with Priceless, who should be renamed Clueless. Customer service is completely unresponsive, and if/when you manage to hunt one down.. you'll wish they didnt pickup bc they are incredib... Vis mer

Vurdert til 1 av 5 stjerner

I am GHA Titanium. I had been staying throughout its hotels alliance. Cracks appeared when I purchased D$ and utilised it for stay at a hotel who decided to exit this program and not to honour... Vis mer

Informasjon om virksomheten

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  4. Søkesider for reiser

Opplysningene stammer fra ulike eksterne kilder

Global Hotel Alliance - your portal for complete and individual vacation planning. Hotel bookings, flights, destination information, transportation and all sorts of extras that you would possibly like to book in advance are included.


Kontaktopplysninger

1,5

Dårlig

TrustScore 1.5 av 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,5

Alle anmeldelser

(29)

11 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

A Loyalty Program That Doesn’t Understand its Purpose

To be clear at the outset this review is about the GHA loyalty program and not their hotels. I recently stayed at one of the Anantara properties hosting a work offsite. In 2 days we spent a significant amount of money hosting 12 of our employees. When I went to claim D$ I was given a reason why they wouldn’t grant them. I explained to the GHA and emailed senior management explaining that we had planned to host our quarterly offsite at this hotel as well as taking a person vacation in Thailand which would result in well over €150,000 being spend with them in the following year. No one from senior management replied. It is clear that GHA does not understand what a loyalty program is supposed to do. It seems lost on then that you give clients some D$ which costs them nothing and represents a small % of their spend on hope that they come back and spend 100x that amount. This is a loyalty program that is managing some of the best brands in the world that does not have a clue about loyalty and therefore it cannot recognise it or adequately reward it. I have as a result cancelled my platinum membership will never spend another Euro, USD or THB in any of their hotels again as there a many other loyal programs representing other amazing brand which do know how to recognise and rewards loyalty.

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Steaming pile of feces

Steaming pile of feces. Don't buy this card. You won't get any Expedia member discounts or rewards. The site is super slow and buggy. I don't know why Expedia would damage their brand by having such a poor card. I'll be using booking.com in the future

3. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not a very good experience for me

Not a very good experience for me. Their website to book hotels is pretty clunky compared to other search engines. They also charge a substantial amount of money for their service (in my case, £57 for a booking worth £400, so more than 25%) that I find difficult to justify and they only tell you about when you’re about to pay. But the worst part was when I received confirmation of the booking with wrong dates. Whether it was my mistake or theirs, they didn’t help at all.
In conclusion: Clunky website, expensive and not very helpful. I’ll never use their service again.

16. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

don't bother with this brand

Their definition of an eligible stay is unclear and you don't know at the time of the booking whether it's eligible or not - probably written in some obscure places.
Also, I stayed at Pan Pacific Perth, which is old and tattered. The water coming out of the bathtub is brown...

17. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is the worst hotel loyalty program…

This is the worst hotel loyalty program around. I have stayed at 5 hotels this year and each time had to follow up to get my stay credited despite providing my membership at booking. I have just stayed at Tivoli in Sao Paulo, and there was no record of my membership so I had to request the 'platinum benefit'. I had also redeemed my platinum 'reward' but arrived to learn the spa had not received it from GHA nor was the spa open at that time despite GHA sending a certificate confirming award with date and time. I wont stay at Parkroyal, QT or Tivoli again. I will stay at Alila as it has seen the light and left GHA and gone to Hyatt. Run for the hills.

3. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Forcing eldly people living in porcondsion

Here's a good tip for every one that has dealing with the GHA parkhead in shettion Glasgow can they get away with force in eldly people to live in porcondsion ie damp slug infested places and yet try and pass them self of as GREAT HOME BETTER LIVES !!!! I DON'T THINK SO.these people have been thought the war with these people even had mp stergen just to be told she dose a lot for the refugees this is in Glasgow people wake up

28. september 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Marco Polo Gateway Hong Kong

Staff were very very friendly. I strongly suggest Marco Polo Gateway Hotel when you go to Hong Kong. Nice location, beside Ocean Terminal and along Canton Road where designer boutiques like Louis Vuitton, Prada, Chanel, Salvatore, Gucci and almost any famous brands are there. At the corner of the street is the Shanghai Tang where the most expensive brand watches have their own boutiques. And room rates are very affordable, rooms are spacious

10. mai 2010
Anmeldelse skrevet uten oppfordring

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