When you get it right you are brilliant. When you get it wrong, your customer service falls well short of what I would expect of a company with your reputation. Try keeping the customer informed rathe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a set of salopettes from Gerry's as their price was the most competitive. Delivery was timely and they were packaged well. Happy with the product.
Acquisto da Gerrysfishing le attrezzature che non trovo in Italia. Anche in questa ultima occasione ho avuto modo di apprezzare la grande professionalità riscontrata in passato. L'attrezzo, in questo... Vis mer
Comprehensive range of tackle for all disciplines.Probably the best choice of gear for trips to Norway.Some time ago I spoke directly to staff for advice on upgrading my beachcasters,after quite in de... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Gerrys of Morecambe Ltd, 52-54 Marine Road West, la4 4eu, Morecambe, Storbritannia
- 01524422146
- sales@gerrysfishing.com
- www.gerrysfishing.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy order and prompt delivery!!
Very good experience good communication…
Very good experience good communication delivered on time good price on the hole very good
Shocking service
I ordered on 2nd of August with delivery 5 to 8 working days . 18 days later I phoned and the guy said he would phone me back but he didn't. Today I was on the phone for 1 hour and no answer. I emailed and again no answer.
Can you please respond
Regards Neil Fallows
A 48 houre delivery still not posted after 4 days
I ordered a rod that i wanted for 2 matches coming up that was listed "in stock" and there rod delivery under there " rod delivery data" states rods are 48 hours parcelforce delivery 4 days later on my "Gerrys portal " it still showed my order had still not been dispatched. I got an email after me sending two emails to investigate to be told somewhere on the web sight it says some orders can take 4 -8 days to send i did not see this as I went by there STATED delivery time for rods.they did not say in the email we will send today or tomorrow they just said we will send email when it is dispatched..this is sloppy service for a rod in stock i would think maybe not in stock but still taking money.i just said I want my refund I will go els ware.purchased form Amazon now for reliability..
Emails were ignored postage is very…
Emails were ignored postage is very slow wouldn't buy from you again
Still Waiting
Ordered a rod, reel and line to do some specialist fishing. So far it is nearly 1 month and I have yet to receive my order. Very disappointed that both of my fishing trips have had to be done without the gear I purchased. I have previously purchased gear from Gerrysfishing, no problem, but this time is so disappointing. If i was informed of the long delays on ordering I would have changed, as my trips were planned.
Great company spot on every time
I have been using Gerrys for a while…
I have been using Gerrys for a while now and I have found them so helpful and the customer service is second to none.
Good delivery and good products.
Want more do you want in this day and age.
Communication via the emails for order…
Communication via the emails for order confirmation and delivery etc very good. Delivery well packaged and when stated.
Rod looks great and in new condition.
Very happy with this transaction.
great choice of coarse fishing gear at…
great choice of coarse fishing gear at great price , quick delivery , kept in touch throughout the purchase and delivery
Yes gear turned up well packed and in…
Yes gear turned up well packed and in good order ive ordered a fair bit of gear from here and will be returning again
Gerry’s online orders 7-15 days
7-15 days to deliver not been into shop so can’t comment on that and to be fair after checking on the website it did say that however I don’t think moving products inside the UK and delivering them inside the UK should take any more than five working days and there are plenty of fishing places that will deliver within five days. Terribly delivery service Find another Angling store that delivers in less than half a month.
Well I ordered a beachcater,,with a…
Well I ordered a beachcater,,with a 7-18 day delivery time ,,43 days later it arrived, not only that they promised me a bit of a sweetner in way of an apology but I never received anything, I won't be using them anymore
Ordered items 4 weeks ago
Ordered items 4 weeks ago. Still missing a spod reel with line and a couple of spods. Have emailed Gerrys several times about this. Last week they told me they would be arriving soon as they were sent seperately from the rod. After telling them they still hadnt arrived i then got told that i have already received them as they had photos of proof of delivery. Complete different story to what they told me the week before.
In fact, the photo of proof of delivery was only of the rod in a tube and nothing else.
This company doesnt know what the left or right hand is doing and so just clearly lie their way through things.
I have contacted them yet again and have had no response as of yet.
The worst customer service i have ever used.
If i could give a 0 star review, i would.
Great customer service
Great customer service
I ordered a 5 piece fishing rod (PENN travel rod) last December as a Christmas present for my partner. Unfortunately the rod snapped after one use and was defective. I contacted the customer service team to get a replacement section and due to not having replacement parts, they have sent me a brand new replacement free of charge. Would highly recommend and I would definitely order again!
Purchased ABU Garcia Beast 300 LP.
Purchased ABU Garcia Beast 300 LP.
Good company to deal with, suggested which model reel to purchase as I was choosing between 2 different sizes. Quick delivery. Good price
Great prices and fast turn around
Great prices and fast turn around. I've used the online store a few times now. Brilliant thank you👍
Prompt Delivery
Bought some fishing tackle that was excellent quality and competitively priced. The items were expertly packaged and were delivered promptly. Would definitely use Gerrys again.
Excellent product (Greys Tital jacket)
Excellent product (Greys jacket), very good price and decent free delivery
Bought SG 4 piece travel rod for…
Bought SG 4 piece travel rod for holidays. Great bit of kit sent quickly and well packaged from Gerrys
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