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Vurdert til 2 av 5 stjerner

Horizon Waterproof Walking Boot Womens - bought these boots for walking the dog, thought they would be great, how wrong was I ! Wore the for 3 consecutive days, Day 1 - not a big walk as I di... Vis mer

Vurdert til 1 av 5 stjerner

Gelert hand warmers from Studio (Frasers) - didn't work and customer service were unhelpful- warm words but useless - eventually sending me replacements (to shut me up?) which didn;t work either. So i... Vis mer

Vurdert til 2 av 5 stjerner

Bought a pair of fur lined wellies for my girlfriend for Christmas, for our dog walks. She loved them at first, warm and comfortable and loved the colour. Sadly they barely lasted a few weeks before t... Vis mer

Vurdert til 1 av 5 stjerner

Both shoes split under heel after very little use. Comfortable but don’t last weeks, not marketable quality, will return to sports direct for refund, some hope they must know they’re selling sub stand... Vis mer

Informasjon om virksomheten

Opplysningene stammer fra ulike eksterne kilder

Gelert supply outdoor and camping equipment including family tents, sleeping bags, walking boots, outdoor clothing and more. Buy online.


Kontaktopplysninger

1,4

Dårlig

TrustScore 1.5 av 5

213 anmeldelser

5 stjerner
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2 stjerner
1 stjerne

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Vurdert til 2 av 5 stjerner

Poor!

Horizon Waterproof Walking Boot Womens - bought these boots for walking the dog, thought they would be great, how wrong was I !
Wore the for 3 consecutive days,
Day 1 - not a big walk as I didn’t want them to rub. Ok, not the comfiest I’ve worn but would be fine for the smaller dog walks.
Day 2 - not much support for the arch of the foot, could feel the Achilles tendon pulling in both feet, thinking I could put an insole in for support.
Day 3 - went on the back field, dew on grass, I was thinking I’ll be fine, got my new waterproof boots on here, how wrong was I. Feet were absolutely soaked.
Needless to say, these went straight back.
Reason for the 2 * love the colour, print & got an extra pair of red laces. Also fast delivery.

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Gelert hand warmers from Studio…

Gelert hand warmers from Studio (Frasers) - didn't work and customer service were unhelpful- warm words but useless - eventually sending me replacements (to shut me up?) which didn;t work either. So instead of four useless items I now have eight, with harmful liquid which shouldn't really end up in landfillI. If you want hand warmers I would suggest trying a different kind. And I will definitely be avoiding anything from Studio in future.

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Warm and comfortable but very poor longevity.

Bought a pair of fur lined wellies for my girlfriend for Christmas, for our dog walks. She loved them at first, warm and comfortable and loved the colour. Sadly they barely lasted a few weeks before they split along the seam. The soles are barely worn in, the boots look practically new still but they are already letting in water.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Gilert Wellington boots in

I went to sports direct and purchased a pair of Gilert Wellington boots in black. The price was £40.00 pounds. The first pair split along the seam with the sole within two weeks. Being under guarantee I took them back and got a second pair pair. These split along the rear seam in three weeks so back I went to sports direct in Crayford and got pair no three. Within three weeks these have split on both feet. I walk my dog so nothing to strenuous. My advice is steer well clear of Gilert Wellingtons as there is clearly so manufacturing issues. I have now bought waterproof socks. Also you cannot contact the company direct to complain you get service botted about.

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Comfortable walking shoes great price…

Comfortable walking shoes great price upper separated from sole at the front side both shoes for almost half the shoe within 2 weeks of purchase thankfully I was only braking them in not out on a trail somewhere model Horizon LowEP style 183285

7. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Split after 5 weeks daily use

Bought Gelert ladies "leather" walking boots, black, from Clothing Runner for £18.99. (Normally cost more than twice as much from other retailers.)They lasted 5 WEEKS before they split on the seam on the instep, both boots. I'd used them for 2 hrs dog walking every day. The split revealed they were not real leather, but fabric. After another 3-4 months wear, the sole came loose at the heel. On the plus side, they were the most attractive boots I've ever owned, close fitting and elegant, true to size (40, I'm 6.5-7) the very opposite of clumpy, neither tight nor sloppy - very comfortable & light, and waterproof till they split! Would have been perfect if they'd lasted a lot longer than 5 weeks!

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Received a pair of Gelert wellies last…

Received a pair of Gelert wellies last Christmas. Used in the winter months for dog walking. Rips have appeared in the fabric of both boots on the legs and feet in many paces also problem with leaking seams.

30. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I was wearing gelert boots and the lace…

I was wearing gelert boots and the lace got caught in the metal fastening on tge other boot. I went on my face today and my head is sore. When i got up to sitting position i saw that the boots were literally tangled together with the loop on the right one caught in a metal hook in the left one. So dangerous if you were hill walking.

21. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible quality and terrible customer…

Terrible quality and terrible customer service. My walking boots literally fell apart after only a few months of light use. Because they were a gift, it was made extremely difficult for me to even contact customer service. I eventually managed to send them back to be assessed and refunded as they were clearly not fit for purpose - but Gelert returned them saying there was no fault with the product. Awful experience from start to finish.

1. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely Poor Quality Jacket and Disappointing Customer Service

I bought a Gelert jacket from Sports Direct at the end of November. Since the jacket is lightweight and not suitable for winter, I only started wearing it at the end of April. After just the second time wearing it, the fabric tore under the zipper. Shortly after that, the internal buttons (connecting the inner jacket) ripped off, and the seams started coming apart in several places. The zipper keeps popping open as if it's broken.

I contacted Sports Direct, but they refused to do anything about it, saying it had been too long since the purchase — even though the jacket was barely used. I am extremely disappointed with both the poor product quality and the lack of accountability. I expected better from a well-known brand.

21. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

What's happened!!

Not sure what's happend to the build quality of Gelert products.

Been wearing there shoes for years. Good quality build, comfortable to wear. Last a good while.

Unfortunately.... brought a pair in March 2025. No heavy wear just general every day use. 8 weeks later. Both pairs are split down the little toe area, soles are nearly worn out.

Wtf!!!

17. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Second pair of walking shoes that the…

Second pair of walking shoes that the soles has become detached in less than a year. Customer service is non existent the web pages provide no useful help as the pages just go round and round with no useful information on how to return goods.

15. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Boys Gelert walking boots failure

Bought 2 pairs Gelert walking boots for our 4yr and 7yr olds last year. They were good for a few walks in the Lake District and locally - comfortable and pretty waterproof but during our walk up Scafell Pike I suddenly noticed that both boys had splits running down the side of all 4 boots. They had split the plastic / rubber at the sides where the boot flexes the most. Looks like a design issue.
I'd be wary of buying this brand again. They weren't hugely expensive (£40 per pair "reduced" from £60+) but I'm sure the way they've failed means that all of this model will eventually go the same way. Disappointing to say the least.

24. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor quality, not very long lasting

I have recently had two pairs of Gelert waterproof walking boots. Both did not last long, with the material breaking up and soles detaching, making them no longer waterproof. The second pair only lasted about a month. Very disappointed as I thought Gelert was a reputable brand in the walking clothing market.

19. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I expected better

I bought a pair of Gelert leather ladies walking boots from Sports Direct. This is not a criticism of Sports Direct but of Gelert.After one month one of the metal lace holders had detached and as time went on many more detached.Also both heals have worn thin. I did not return them as I had lost my receipt. The boots are otherwise comfortable and as I only have a State Pension I can not afford to buy a new pair.So I continue to wear them to take my dog walkies.The laces hold but the boots look very scruffy with half the metal lace holders hanging off I expected better from a firm like Gelert.ps. just found out Gelert is OWNED by Sports Direct!

20. januar 2025
Anmeldelse skrevet uten oppfordring

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