Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered a tee shirt and when I received it, I owed an additional $6.01 for postage. I know when I ordered it, I paid for shipping. This is ridiculous. I, like the other reviewers on this page, wi... Vis mer

Vurdert til 4 av 5 stjerner

Ordered a t-shirt and received an empty cardboard envelope. UPDATE: I received the replacement shirt with no problems, Debated a 3 star or 4 star and decided that I will go with a 4 star because the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Bo... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Garbage!!! The t-shirt i got looked like it was literally printed in someone's basement. The print was crooked, faded, and just overall terrible. After shipping I ended up paying like $35 for a ga... Vis mer

Informasjon om virksomheten

  1. Netthandelstjeneste

Skrevet av virksomheten

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

299 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Satisfied

I made a mistake in placing my order and immediately contacted the company. They responded very quickly and made the correction for me. Quick and efficient. Much appreciated.

4. desember 2023
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Svar fra GearLaunch

Hello Rick,

Thank you for sharing your positive experience!

It's great to know that our team was able to solve your issue easily as that is what we strive to do every day.

We hope you enjoy your purchase.

Regards,
GearLaunch

Vurdert til 4 av 5 stjerner

I ave no problem with this site at my…

I have no problem with this site at my purchase arrived slight long time as it seems to be shipped from outside UK. the Teeshirt is fine fits well. you can only say you find and the goods that you receieve.

2. desember 2023
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Svar fra GearLaunch

Hello Anthony,

Thank you so much for trusting us and order through of one of the online stores using our platform!

We're glad your t-shirt fit well and we hope you enjoy your order.

Best,
GearLaunch

Vurdert til 1 av 5 stjerner

As I have asked for my problems but not…

As I have asked for my problems but not yet solve theses issue still now!!

2. desember 2023
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Svar fra GearLaunch

Hello,

Thank you for contacting us. If you have issues setting up your store, please contact our Seller Support team at support@gearlaunch.com.

We'll be happy to help.

Best,
GearLaunch

Vurdert til 5 av 5 stjerner

The prompt attention and action to my…

The prompt attention and action to my issue by the customer service agent

1. desember 2023
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Svar fra GearLaunch

Hello Brenda!

We're glad you contacted us for help and it's great to hear that our Customer Service team resolved your issue without too much hassle..

Enjoy your purchase!

Regards,
GearLaunch

Vurdert til 5 av 5 stjerner

A true Pathfinder review

Actually, I provided expert Pathfinder recommendations for the proper display of the Pathfinder Torch. I asked that the production team understood that it is very important for the Torch wearing Veterans, the Pathfinder history and Legacy to see the Pathfinder Torch properly displayed.
The administrative team was very receptive to my recommendations and we did for a good working relationship. I did not make my suggestions for monetary reward.
Dean, Vietnam Pathfinder, 101st Airborne Division

30. november 2023
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Svar fra GearLaunch

Hi Dean,

Thank you so much for taking the time to leave this review. Your feedback has been passed along to the corresponding team.

Best,
GearLaunch

Vurdert til 1 av 5 stjerner

CONSISTENTLY STEALS ARTWORK

This company is honestly pathetic.

I have read hundreds upon hundreds of reviews claiming they consistently steal others' artwork, and they've been doing this for years and years and years.

They should be run out of business.

Apparently they don't even print nicely, and the quality of their products is garbage.

I myself ordered a shirt from them and even though it says it was "delivered", I never received anything. I've been fighting with them over a refund for about 6 weeks now.

The only way I'll get one is if I sign a document stating I can be arrested if they find me guilty of anything at all. It's absolutely absurd.

A company that defrauds and plagiarizes... You think you're getting me to sign literally anything???

Asinine.

Never work with these people. Never buy from these people. They are scum.

16. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra GearLaunch

Hello Phil,

Just like any insurance requires some documentation as evidence of an issue or claim, the shipping warranty in your order, that covers several issues such as order marked as delivered when it wasn’t, requires that the buyer signs a document to either get their order reprinted or refunded.

Because you’re asking for a refund, signing the documentation is required.

Once you sent us the signed document, we will process the refund of your order.

Looking forward to hearing from you.

Regards,
GearLaunch

Vurdert til 5 av 5 stjerner

Great Support !

Great communication, as well as customer satisfaction at the top of their 'important' list !

21. november 2023
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Svar fra GearLaunch

Hello Pamela,

Thank you so much for your feedback! It's very important for us to keep customers informed of any update of the order.

We hope you enjoy your purchase.

Best,
GearLaunch

Vurdert til 5 av 5 stjerner

Satisfaction Guaranteed

First off all I was happy with the shirt I ordered, and when it was lost, I was impressed with how quickly it was resolved. I highly recommend this company for orders and an excellent response team. I couldn't be happier with them.

26. november 2023
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Svar fra GearLaunch

Hello Sharon,

Thank you for the 5-star review!

It's great to know that we were able to solve your problem easily as that's what we strive to do every day. We hope you enjoyed your purchase.

Regards,
GearLaunch

Vurdert til 5 av 5 stjerner

I am very happy with my order and…

I am very happy with my order and though I received one piece damaged, customer service took care of it immediately, and sent me a new item. Very positive experience.

20. november 2023
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Logoen til GearLaunch

Svar fra GearLaunch

Hello Stephen,

Thank you for sharing your positive experience!

It's great to know that we were able to solve your problem easily as that is what we strive to do every day. We hope you enjoyed your purchase.

Regards,
GearLaunch

Vurdert til 1 av 5 stjerner

Scam site

Ordered alumni hoodie and minutes later, fellow alumnus told me it's a scam and the seller was using the school logo without authorization. Emailed seller within an hour from time I placed an order and received reply saying order has been processed already and cannot cancel. Fast forward, it's been 5 weeks and shipment didn't arrive. Shipment tracking didn't update since 4 weeks ago. Emailed seller for status today and email bounced back. GearLaunch is hosting scam seller!

15. oktober 2023
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Svar fra GearLaunch

Hello Thomas,

Thank you for your message. If you have an issue with an order, please send us an email with your order information at hello@gearlunch.com.

We'll be happy to help.

Best,
GearLaunch

Vurdert til 5 av 5 stjerner

Very good

Very good
I am satisfied

21. november 2023
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Svar fra GearLaunch

Hello Samian,

Thank you so much for the 5-star review!

Best,
GearLaunch

Vurdert til 1 av 5 stjerner

I ordered from them

I ordered from them , I have set many emails asking for timeline of shipment or even tracking and I have received email asking for PO information so I provided it and still NOTHING back on my order
I work in customer service and this is not how it should be

2. november 2023
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Svar fra GearLaunch

Hello Mom P,

We're sorry for the issue with your order. Please send us an email with your order information at hello@gearlunch.com. Unfortunately your review doesn't include an order number or more details to contact you directly.

We'll be happy to help.

Best,
GearLaunch

Vurdert til 5 av 5 stjerner

Fast service

Fast service. Very good product. Arrived a week earlier than stated. A wonderful company that does quality work.

5. november 2023
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Svar fra GearLaunch

Hello Jack,

Thank you for sharing your experience! We hope you enjoy your purchase.

Best,
GearLaunch

Vurdert til 1 av 5 stjerner

Truffa prodotto pagato mai arrivato

Ordinato t short a giugno , pagate con carta e mai arrivate. Scritto a loro via email ma nulla. Attenzione truffa

16. juni 2023
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Svar fra GearLaunch

Hello Silvi,

Thank you for your message. If you have an issue with an order, please send us an email with your order information at hello@gearlunch.com.

If this is related to something else, please email us with more details so we can look into it.

We'll be happy to help.

Best,
GearLaunch

Vurdert til 5 av 5 stjerner

Professional and responsible

Professional and responsible. They told me that my order was out of stock and gave me choices. I asked for a full refund. And they did that promptly. Refund received. Thank you.

9. november 2023
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Logoen til GearLaunch

Svar fra GearLaunch

Hello KC,

We're sorry we weren't able to fulfill your order. We appreciate you taking the time to leave us this great review.

Don't hesitate to contact us if you need assistance in future orders.

Best,
GearLaunch

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv