gearbooker.com Anmeldelser 

De site oogt misschien wat verouderd, maar alles werkt zoals het hoort. De verificatie duurde wat langer, maar uiteindelijk kon ik zonder problemen de spullen huren die ik nodig had voor mijn filmdag :) en daar gaat het tenslotte om!
Fijne prijzen, duidelijke service en dankzij dit platform heb ik ook nog een leuke zakenpartner voor de toekomst gevonden. Zeker een aanrader!

Super simple process once setup! Great experience

Pretty great, very stable for now, and a lot of creators are beginning to use it so very flexible and many gear options

Works okay, but not well optimized for the Danish market. Currency still not in DKK.
I think it's a bit tricky to personalize offers for other renters.
But I'm learning as we go!

The worst customer service I've seen for a professional company.
They have no number, no email, the only way you can reach them is through the online chat, which is configured poorly, waiting for 1 reply takes hours.
They wasted my time and energy, the ID verification system is terrible, not only it takes hours to review, they didnt even accept my ID despite giving them all of what they needed.
They rejected my UK passport + bank statement + a recent phone subscription, without even telling me the reason.

I wanted to rent a drone and had very little time; my online chat messages disappeared after every 30 mins. The overall website is designed poorly who ever designed the backend needs to be sacked.

No more buying (expensive) gear for a one-off event!
Great variety of musical equipment for a fraction of the price!
I would recommend it to every organization!

Alles verliep heel vlot van begin tot eind. Er was ruim voldoende aanbod om uit te kiezen en de website is duidelijk en gebruiksvriendelijk. Communicatie en afhandeling gingen probleemloos, waardoor het hele proces zorgeloos verliep. Zeker een aanrader.

Easy communication on the platform. Big variety of products to choose from. Enables creatives and professionals with different background to meet and help each other to grow. Great choice for my business!

gearbooker is pretty easy to use, it's also very fast and a trust is already installed because of the way it works. I used it several times already, and I'm never disappointed.

This website is too complicated, and if you want to cancel your order, there is no clear way to do it.

Today, I went to pick up a camera, but since the camera seemed to have some issues, I refused to take it. We both agreed to cancel the booking, but when we tried to cancel it through the website, it seemed impossible. They've made it easy to extend a booking, but almost impossible to cancel one.

The situation is very stressful because there is no clear documentation on what to do in this kind of situation.

We also tried to contact them, but there's no email address available, and now we don't know what to do.

I regret using this website and am currently trying to find an alternative.

Alles klappt wie man es sich vorstellt. Super unkompliziert und dank Versicherung auch sorgenfrei.

Sehr hilfreich für Ausleihe !! Top !!

After having my gear up on the site for two weeks I received my first booking for my specialty hardware (high speed camera). The contact with the client went smoothly through the Gearbooker platform and I felt secure in the transaction, knowing that the gear was not only well insured but the payment was already being held by their service.

One downside I want to mention to temper the expectations (not of the platform but from the users on it) is that most people set their rates quite low, and there is a commission on those rates so the actual earnings are even lower. Especially for gear that is fairly accessible so there are many providers you're not going to be making a large amount or a good return on your investment. This invites a kind of "race to the bottom" of setting your price lower than the competition. You're only going to get a somewhat good return when a user rents multiple items from you, so it is only worth putting up your gear if you can 1. miss it whenever it is rented out and 2. didn't buy it simply to rent it out, because the ROI is too long to be worth it. But if you have some gear where this applies, it could be a nice way to get a little extra income from it every now and then!

Vermietung hat gut funktioniert. Kritische sehe ich die Gearbooker Provision von 19% und das der automatisierte Mietvertrag falsche Zahlen hatte. Auch hab ich eine Email auf niederländisch von der Versicherung bekommen. Wenig intuitiv ist die Buchung von mehrere Mietgeräten im Bundle.

Tried to verify my account times they asked for many papers no phone to call no direct email to call support after all they verified it next step I cannot book gear they asked to do process again I passed then gives error message sent many times via chat no one's there

It's very easy to rent gear. I will continue to use gearbooker in the future.

Booking with gearbooker went really smooth.

Gearbroker made it possible to get very fast and cheap the gear I needed. Without any problems! That was a very nice experience.

Duidelijke en betrouwbaar samenwerking door vertrouwen te geven als het verkeerd gaat met de verhuurder.

Ook goed geholpen bij het proces van het verhuren.

Practical way to rent things you don't use very often. So far, only positive things to say about the service.
The only thing I disagree with is having a picture of your ID taken by everyone you rent something from. From a safety, security, privacy standpoint there's a huge risk of abuse and identity theft.