London Gatwick Airport Anmeldelser 

961
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

After losing my flight—and entirely losing my faith in London Gatwick—I won't be flying to or through this airport again. I used to think it was superior to Heathrow, but I've certainly learned my les... Vis mer

Vurdert til 1 av 5 stjerner

Worst airport - no air conditioning Business lounge is the worst of the worst Filthy toilets, poor service, poor food, dirty tables and all The manager can say thank you for the feedback... Vis mer

Vurdert til 1 av 5 stjerner

Unwelcoming cash grab – £10 for 10 minutes is dynamic extortion ​Paying £10 just to stop for under 10 minutes makes visiting Gatwick Airport feel entirely unwelcoming. To make matters worse, the AN... Vis mer

Vurdert til 5 av 5 stjerner

This holiday was the first time we used Disability Assistance. All the staff were so helpful on both trips, to Mallorca and the return journey. We wouldn't want to fly in the future without assistanc... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

961 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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1,8

Alle anmeldelser

(961)

108 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

If you are a non-UK or non-EU resident...

If you are a non-UK or non-EU resident, you will likely have to wait about an hour for visa checks. The last two times I arrived at Gatwick, I waited at least an hour because there were only two officers checking passports, which was very frustrating.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Better than Stanstead but that's…

Better than Stanstead but that's nothing to proud about... Be careful at the roundabout that you don't unintentionaly enter the drop-off! Easily done at night with such poor signage. Long Stay car park difficult to find from postcode alone so plan the journey. Also, on paper there are free water fountains near toilets but they always appear broken so it's £3.50 water bottles from WH Scams perhaps complemented by a Pret-a-Fleecer £7.50 sandwich! In the very likely situation of not being able to find a seat to enjoy these, there is plenty of floor space, which at the time of writting, was was still free...

20. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware,

Beware,
I book 15 days at the long stay carpark and was provide with a post code by Gatwick parking booking site which took me directly to the passenger drop off zone where I was promptly charged £7 for driving through ( Not even stopping !) Then after the holiday I nearly did the same thing at another drop off zone.
If you ask me the whole place is a trap to rinse as much money out of people as possible.

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

Phone in the room to front desk no answer room service no answer operator no answer...why bother having a phone in the room if you can't be bothered to answer it...
Restaurant sells French fries with main foods ..most meals average £40 plus..
Overall if there is anything emergency there is no telephone help at all

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have just come through Stansted airport…

I have just come through Stansted airport and have to say that is the worst experience I have ever had at an airport. For the first time I my life I had to ask for assistance.
When I got to a check-in desk they told me that I would have to wait for an hour or so.I then walked as I would have missed my connection.
On the bus from the plane was a Man who could not walk and the way he and his wife were treated was disgusting, you would need to experience too see how bad it was.
Never again.

15. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Gatwick airport - Joke Airport

Drop off fees £7 and you need to have a £1 coin to borrow a trolley! I had to struggle to carry awkward size bags because I didn't have a pound coin in my pocket despite deciding to pay £7 to be dropped off at the terminal thinking I would get a trolley.
Drop off fees rise to £10 in January! Almost 50% increase - that's either management incompetence in managing costs or pure greed. When will politicians stop this money grab? Remember to pay your fee or its £100 fine - don't bother asking for clemency between NCP and Gatwick the line is, plenty of signs so pay the fine!

14. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Ba wouldn’t allow online check in

Ba wouldn’t allow online check in - so 1 hour queue - then they gave me Isle seat instead of asked for window - then bags get pulled while going through the xray - 10 minutes wait - with no reason shown… it’s embarrassing- most of the world does so much better… that said the lady taking tickets for the plane was lovely

3. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Woeful experience

Woeful experience flying to Belfast this morning from the North Terminal. Security is usually fantastic but this morning was terrible. Then we were bussed to the South Terminal which took at least 10 mins. It's just a rotten way to start the day.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A shitty airport

Bad signage, hardly anyone to speak to, you go floor to floor, hardly any seats, I only saw flight screen on 0 floor, and I thought Heathrow was bad, what a shitty place.

23. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

About iparkgatwick parking who is…

About iparkgatwick parking who is authorised by Gatwick airport authority.

Worst parking provider in uk. Avoid this company. The person to whom you call to report of your arrival lie everytime you call and very rude and arrogant. At my first call he said 1 hr then after 1.30 hours I called again he said it’s traffic. Third time he said driver will call you once he is near by and when I got angry and asked him what’s going on give me driver no. So I will ask him how far he is then suddenly the person got angry on me and said why keep calling to me and then in a rude way he said your car will be there in 3 to 4 min. which by now I realised that he is telling me the lie again. Then 4th and 5th time my wife called the number and been told that car is defrosting and will be there in 20 min. So from 6.52am to 9.00am and over 5 calls the only thing we heard is lie. This people are shameless and not ashamed of anything. It was freezing cold this morning and I got 2 kids one of which already had a fever and on medicine before the flight. While waiting for my car I decided to check this company and its review and I wish I should have checked it before booking with this company. And when finally the car arrived at 9.30am to my surprise the car had no sign of ice or ice crystal and it was 95% dry and only had few drops of water on it. I wonder how this company is still authorised to operate as a parking operator. This company and its reviews all of them are negative and still Gatwick airport allowing them as a authorised parking provider such a shame.

18. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

EXCHANGE RATES 40% COMMISSION!!!!!(No commission?)

Sorry but Gatwick is an unmitigating champion of holding the naive traveller to ransom. They have no compunction whatsoever in NOT appropriating extortionate exchange rates......16/11/25
£400 turned into only £240 worth of Morroccan Diahrams.
No SHAME just GAIN
"YOUR" London Airport.......YEAH RIGHT......

16. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Me and my mum both disabled with…

Me and my mum both disabled with medical conditions was taken of the plane put in area of the airport with not disabled toilets freezing cold. For over a hour. Special assistance suggesting me and my poor mum whos 79 years who has copd and dementia to go up in the lift walk along this corridor then another corridor to go to the toilet. No wheelchairs available and not even an offer from the special assistance man to find a wheelchair. Just excuses that it's nothing to do with him. Feel like we were an inconvenience to them.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very bad signage on the exit from long…

Very bad signage on the exit from long stay car parks directs you through the drop off zone. This forces you to pay an extra fee - and because the signs there state a charge for drop off, it does not appear that you have to pay if you are merely exiting from the long stay car park. They then charge you £60 for 45 seconds of driving.

Rip off scam merchants!!!

24. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Gatwick is so shi* 12 of us missed our…

Gatwick is so shi* 12 of us missed our flights because they "couldn't" let us in for bag check unless an authority came to the bag check entrance. There was no line up as well. Completely empty. To be fair we were running late due to multiple car accidents on our way to Gatwick. However, something like this shouldn't happen. We arrived 30 minutes before the gate closed, so more than enough time to make it to the gate. Absolutely unbelievable. Also DO NOT fly with Vueling. They couldn't even issue a refund - said they can't do anything

6. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Vile, abusive security staff

Some of the security staff are nasty pieces of work. I got through the bag check after wrongly being told to take off my shoes, along with my belt, coat and scarf. Only moments after getting through the body scanner, and trying to collect my belongings, a male member of staff starts shouting in my ear to "stop holding the queue up" and take my things. There were ZERO people standing behind me, and even if there was, my belongings were right at the end of the long conveyor belt and wouldn't have held anyone up. I didn't acknowledge the staff member, to which he kept repeatedly and aggressively shouting the same thing in my ear. I then told him that I'd only just managed to get through the body scanner and to stop shouting at me. To this he snapped "I thought you couldn't hear me" and made a sarcastic remark bidding me to enjoy my day.

Seeing what had happened, the guy's manager, who was watching me like a hawk and clearly has too much time on his hands, then approached me and started talking down to me in an equally vile and condescending manner. For what? The crime of me taking 10-15 seconds to collect my belongings from an empty queue, and telling an aggressive staff member to stop yelling abusively at customers?! The Gatwick airport security checks are clearly a dumping ground for ugly, inadequate little men who get a demented kick from bullying and intimidating customers. It's not the customers' fault these pathetic thugs have failed at life.

29. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Fly from another airport

Gatwick Airport do not answer emails and do not help with issues regarding the autopay failing on the drop off which is run by their contractor NCP (national crap parking). But of course Gatwick are happy to have a cut of this scam. My conclusion is that Gatwick shouldn’t be given a second runway as they can’t run an airport with one runway. Will never fly from there again.

27. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This whole place is just a money-making…

This whole place is just a money-making scam. The road signs for pick up send you through a car park ( nowhere near pick up point ) and then you are charged £7 for the pleasure of wasting time & petrol following road signs that are incorrect. AN ABSOLUTE SCAM

27. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Money Money Money!

The positive, generally a good airport and good safety.

The bad: Additional costs being added everywhere. £7 to drop off for 30 seconds. What a joke
Short term car park: £59 for 3 hours!!! Cheaper to stay at hotel for a day and get free parking.
Duty free: Made out to be a saving when actually more expensive than the high street.

I cant help but feel the airport has become the epitome of greed.

22. oktober 2025
Anmeldelse skrevet uten oppfordring

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