Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Aaron@GAP. Amended my quote order down by £100. Very good communicating throughout. Only waited 5mins for the adjustment on price. Helped me alot thanks Aaron

Vurdert til 5 av 5 stjerner

GAP have consistently provided us with excellent service. A special mention must go to Aaron, who went above and beyond to help us out enormously at very short notice recently. We really appreciate th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My first order was a great experience it’s nice and easy to order online and free quick delivery with emails regarding order and delivery. Will order again from GAP

Vurdert til 2 av 5 stjerner

I ordered online with a delivery date confirmed. I waited in all day until 15:15hrs at which point I called the store to check my delivery was coming. I was told it was not on the day’s delivery shee... Vis mer

Informasjon om virksomheten

  1. Leverandør av PVC-vinduer

Skrevet av virksomheten

GAP manufacture, stock and distribute a wide range of uPVC & Aluminium building products to a large customer base including national house builders through to small independent builders, from a network of over 100 depots across the country. Our manufactured brands include HomeLine, Home Frame, HomeView and Rockdoor.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

256 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(256)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amelia made the experience great

Amelia made the experience great. I sent some information across and she went above and beyond to get the quote back for us. She was extremely helpful from start to finish and thanks to her, we will be placing the order with yourselves.
We have used GAP in the past and it just reinforces why we still with them. Because of service and support like Amelia provided.
Thanks very much Amelia. She needs a raise or a bonus...or both.

16. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Thanks for the positive review!

GAP Team

Vurdert til 3 av 5 stjerner

Coupling Bar

The doors we installed look amazing and are very well built. I am not a fan of the new Coupling bars, they don't seem to be wide enough for the frame. This making it difficult to install with concrete fixings.

4. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Hi Morris Roofing & Maintenance, Thanks for the review. We'll pass on your feedback about the coupling bar to our colleagues.

GAP Team

Vurdert til 1 av 5 stjerner

TOTAL WASTE OF TIME

A new plastic supplier to the glazing trade opened up in Kettering called Gap only a few doors down from the regular supplier I've been using for years, one day my supplier didn't have a certain item in stock that I required, so had no choice but to walk a few doors down to the new supplier to see if they had it in stock which they did, at first glance the staff seem to be friendly and helpful, I also asked for a quote on 2 French doors which they told me they will email me the quotes, they also asked me where I normally get my supplies from, I told them I've used the company up the road for years and I have a 30 days account there, the staff offered to price match and also can get me setup on a 30 days account,sounded all good to me, they offered to email me a credit application form which I did receive, was a lengthy form, asked me all the questions as to how long been trading, bank details and 2 trade references which was all provided and submitted, next day I got a email from Gap credit control with the outcome of my application, wasn't good news as they informed me that I need to have spent in the region of £1000 with them before they could consider my application, this was very annoying as i never had these issues with any of the other companies who i hold accounts with in the area. This was not explained to me by the staff on the initial contract with them, Instead the staff totally misled me and wasted my time and made me providing personal details. I have been trading since 1985 without any financial issues, I also explained all this to the staff in the shop and was told they will look into it, so far i've had no response regarding this issue or the quotes for the 2 French doors they promised me, my advise best to stick to a reputable company and avoid being misled from these clowns.

3. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Hi Paramjeet

Thank you for sharing this with us. We are disappointed to read your feedback and we apologise for any inconvenience caused.

We obviously can't go into details about credit facilities here on Trust Pilot, but please do pop into our depot to discuss this further if required, as we would welcome the opportunity to serve you moving forwards.

GAP Team

Vurdert til 1 av 5 stjerner

Poor service huge wait times

Poor service huge wait times. Promised deliveries and then they don’t appear. Damaged handles still not replaced. Me and my partner have been trying to do garden room and decking- my son ordered the bi fold doors. It’s been nothing more than frustrating and disappointing and no one actually cares. So another weekend I can’t have the roof put on my garden room due to incompetence and lack of customer service

6. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GAP

Hi Julie,

We are very sorry to read your review. If you send me your order reference i will follow this up with our CS team to see how we can help.

GAP Team

Vurdert til 1 av 5 stjerner

Avoid This Company

Avoid This Company – Complete Waste of Time and Energy

I strongly advise against using this company. My experience has been nothing short of frustrating and disappointing.

Jason and Justin appears completely disorganised and uninterested in providing even basic customer service. No one seems to check whether parts are actually in stock before scheduling delivery, and when the items do arrive, they're often incomplete — making installation impossible. I've repeatedly received doors with missing or incorrect components, and each time, it causes unnecessary delays and wasted time.

To make matters worse, there’s never any clear communication about delivery dates or what to expect. You're left chasing them for updates, only to get vague answers or none at all.

If you value your time, money, and peace of mind, avoid this company at all costs. It’s just not worth the hassle.

4. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Dear Premier Windows.

Thank you for your feedback.

We are sorry to hear our depot in Croydon hasn't met with your expectations.

Like all businesses, we strive to offer excellent service and we work hard day in, day out, to achieve this for our customers. It seems on this occasion there have been issues with our 3rd party suppliers, so we extend our apologies for any issues encountered.

We hope to continue working with you in the future.

GAP Team

Vurdert til 5 av 5 stjerner

Oldham branch

The guys at the oldham branch was very helpful

20. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GAP

Thanks for the positive review Paul!

GAP Team

Vurdert til 5 av 5 stjerner

Just the lads an how friendly an…

Just the lads an how friendly an helpful an Dow to earth they are can’t do enough for ya at the Sheffield branch Wayne an swizzle top lads

6. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Thanks Dave, great to know our Sheffield depot is providing great service.

Thanks
GAP Team

Vurdert til 5 av 5 stjerner

Best Branch Highly Recommended

Ken is a very knowledgeable and professional Manager and runs a great Team of workers that all go the extra mile on customer service.

Highly recommend the March Branch.

Big Skies Camp Site (March)
UKPPG

31. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GAP

Thanks Big Skies Camping, great to know our March depot is providing great service.

Thanks
GAP Team

Vurdert til 5 av 5 stjerner

Great experience.

Dealt with Jenny and she was very helpful, friendly and patient. Jenny didn’t just put my order through, she used her experience and questioned some items that were missing, if she hadn’t we wouldn’t have been able to finish the job. Thanks Jenny

17. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Hi Nicholas

Great feedback on the service Jenny has provided.

Thanks
GAP Team

Vurdert til 5 av 5 stjerner

Customer service team

Our experience at gap wouldn’t be the same if it wasn’t for sara kershaw & lee. They go above and beyond to resolve any problems we come across and make our job easier running our company.
Thank you for your continued fantastic customer services.

23. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Thanks Bethan for the 5 star review. Much appreciated.

GAP Team

Vurdert til 5 av 5 stjerner

Jamila has been fantastic 🙏 always…

Jamila has been fantastic 🙏 always getting me the best price and always available when I have a question. Highly recommend 🙌

23. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Hi Frazer. We'll pass the feedback onto Jamila and the team.

Thanks

GAP Team

Vurdert til 5 av 5 stjerner

Jewson Leamington Spa

great experience dealing with Scott young from Blackburn, very helpful, very responsive and great knowledge. makes it very easy to deal with gap

23. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til GAP

Svar fra GAP

Hi Lee. We'll pass the feedback onto Scott and the team.

Thanks

GAP Team

Vurdert til 4 av 5 stjerner

Jamelia , my contact 👍

The best thing about this service was the contact I had . Jamelia. Nothing was a problem, estimates back quickly . Any problems was there to help . Very polite and an asset to the company. 10/10 for her alone .

23. juli 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv