GalaBingo.com Anmeldelser 

won a few quid from 25 free spins 5 days ago, when i left the game to use my winnings on a different game my balance was £0. I spoke on the live chat a couple times apparently there's a technical fault and its happened to everyone who has won off free spins. i still havent been credited my winnings. I would stay clear!

Dreadful signed up lucky won £300 withdrawed it, next day went to log in says account restricted spoke to live chat and said about restrictions and waiting for my £300 withdrawal they said you will get a email in 36 hours after 36 hour re contacted them and they said next 24 hours so yet again re contacted them and they said they are looking into it. I’m sorry but if you need proof of documents just tell us through live chat and do it all there instead of a apparent different department doing it such a slow process never heard of any gambling sites taking over a week just for a simple email saying hey we need proof of ID to let you withdraw or unrestricted you

I use to love this site but I won some money today and it hasn't been credited. Spoke to the chat line and the bot doesn't understand and won't transfer me to a human so I tried contacting them via Instagram and they have simply ignored me.

I want my winnings TODAY

l've been with you since the age of 18 after 22 of loyalty on the 16 of february 2026 my account was estricted into i phone them and the conversation i had with them on the basis i have an illness that would not affent my mobility to play gala they decided to ban me for 5 years but if i decided to make a new account after 5 years they would ban me again for another 5 years what makes no since i honestly think i should not of been banned for my illness so on the basis of what as happened i will not be recommend gala to anyone if thay are going to treat people like that

DONOT USE FROM AN EXPERIENCED PLAYER. THEY Will hook you in with a win but once you do an accumulate game such as CASH CRUSADE the game becomes ‘ not recognised’ or under maintenance’ then disappears.

unfair casino...never allow you win...just play wih your brain...if you wish win go to another casino

Wish I could give 0 star...I've been on this site years..so we are all over 18yrs..not allowed to swear!!..ok.thats fine.but apparently we can talk about sniffing lines of coke..dialing up prostitutes & generally bully people who say anything? .....hmmmmm okay YYYY then..slots have no return bingo is just as bad...don't think in 20yr I have ever won bingo or a roll on for that matter? But it's the same people winning everything.morning noon & night inc roll ons? How's that when there's 100s playing at a time..gala treats it's long time customers terrible..there was a guy talking on there how he got boat people passports into the country???.... wow.its a joke...but do complain. It falls on deaf ears.why this site still exists is beyond me💁‍♀️it's a joke & a rip off😡

Great app, the best.
It's not let me down at all.
No probs.

I returned to the site after a while away (my bad) was thinking maybe it has improved but how wrong I was, deposited upto £70 on slots and not once did I get a feature of the three free spins which is only the real way you can win a bit money back, I’m afraid I won’t be depositing any more funds into this site as many many many people have previously said this site has gone majorly down hill and is a rip off!! What once used to be a gambling site that you could maybe break even this site just takes takes takes with not a sniff of anything in return. Shame on you gala!
I do know this is a game of luck and chance but there are so many gambling sites out there that give you so much more.

I played on a bingo game called bingo beats i placed 16p bet and won but nothing came up on screen to say id won it then rolled on to next number and it came up on screen to say someone else had won on that number i thought the computer would realise the error andrefund my winnings there was no time to take screenshot because it was next number called that won so my evidence vanished off screen. This happened to me last week on the same game i won then nothing happened to say id won it rolled on couple more numbers before it came up on screen id won. Ive spoken on chat to an agent and they said id no proof without screenshot i explained the following number won and so my evidence was gone in a flash im very upset because someone else falsely won after id already won the game

No stars but had to give one. The worse customers service I've ever known. They make you feel a fraud and a liar even thou you have the proof ,you give them the proof and they still like to belittle you. Then I found out that the customers service is not even in the UK but the Philippines. Nothing British about gala anymore , so I suppose they can get away with it now ,smh . The site is only good for frees now as I don't want to give my deposits to this site now it's sold out abroad . Back to William hill. No problems with their customers service ,so helpful 🙏

This site will rip you off. It will take double your stake without you realising. They won’t listen or believe that some of their slots have a glitch. Be careful if using this application. Double check your balance. If it does not show your real balance, stop playing because they are about to steal off of you.

Do not do slots on gala, I’ve spent 3000 and got nothing back at all, the rtp is shit

I uninstalled gala a while ago for the fact they take take take and never pay out there slots are shit very laggy some dont even work I think gala need to close down the site and refresh it you can never play bingo it crashes the site is too big to be able to load properly needs cutting down so does the money people put into their scammy slots avoid

Shocking customer service, constantly being ignored or made to feel small. Chat host staff ban you from chat for a 🤐 emoji to a friend. (CH_CARME).. and when emailed several times with clear evidence im missing something they still say im wrong! Actually shocked.

some of the CH are real bullies CH carme is the worst she bans people for no reason at all & when someone asks why she did that she threatens them with a ban i was threatened with a ban for just asking a question about why a fellow player had been banned also CH margaret is just as bad when i challenged her about another player being banned i had to leave the room before i got a ban

Unfortunately I can’t leave no stars absolutel shocking company!!! Thief I won some money on the 27 of December and it’s still not been received in my bank and now they don’t want nothing to do with apart from sending me to my bank a process iv done to times now !! So basically lost my money and they don’t want to help at all if I was you I would stay far away from them

You never win,and if you do it's small and they take it back asap.will never be going back to them ever AGAIN DEGUSTING.

Gala Bingo needs to be investigated. Their games are a complete rip off. Used 1,000 Gala Points for 5 free spins; total payout £0.24p. This happened several times. Paid for games payout are low. You pay Gala much more than they pay out.

Complete ripoff, stay clear.