Furniture Village - Cambridge Anmeldelser 

Great friendley service Richard and martin

Arron the salesman was attentive knowledgeable and professional.
Provided detailed information on the furniture we discussed and our specific requirements.

Arron, the salesman who greeted us asked if we had anything in mind and listened and asked relevant questions. He showed us what was available and then left us to take our time. The coffee and cookies was a lovely extra touch. At no time did we feel pressured into making a decision.

The sales person was very knowledgeable explaining all we required to know.

Aaron was very helpful and gave us space and time to think through our order!

From start 2 finish Aaron the sales consultant was brilliant. I already knew what sofas I wanted but he explained everyfing in detail this was ur cambridge branch plus sofas I have at moment were fr furniture village approx 16 years of use & still in great condition

Great service from MO who was very helpful in explaining and answering questions without being pushy.

Aaron from Furniture Village in Cambridge was a superstar from start to finish. He helped my elderly mum choose a sofa and chair for her granny flat and was well informed but not pushy by any stretch. We had a major delay to her moving in date and the Furniture Village warehouse were constantly following up and at some points it felt like there was a lot of pressure. However Aaron stepped in and took charge, he reassured us that we didn’t need to worry and he found a solution for us. The delivery man that we were assigned, Gary, was amazing. He called up to keep track of progress in the moving date but at no point made us worried or under pressure. When the moving date finally came, it seemed like the furniture would not fit through the patio doors. Gary declared “he would not be beaten” and proceeded to find a solution eventually getting the sofa into the flat, even though it took him some time. In summary, the service from the store and delivery could not be beaten. The warehouse experience was not so great but it was mitigated by the service provided by Aaron.

I bought my suite from them. Peter Jones the sales person that help me was so knowledgeable, friendly and nothing has been to much trouble for him. He made sure everything ran smoothly.
This was the Cambridge store and I can highly recommend them.
Thank you.

Mo was very helpful, no pressure but explained all the options available. We are not ready for our items to be delivered yet but was reassured that there would be no rush and could be delivered when we are ready.

Wrong product send , very late delivery , no response when call for help

Aaron Gilks, the sales consultant, was extremely helpful when we were choosing two three seater sofas. He was not pushy at all and it was nice to deal with a member of staff who had our interests at heart.

As per previous purchases from cambridge Aaron was as always extremely helpful, brilliant customer service

Ben was amazing - informative, friendly and gave us a great experience.

Friendly. Not pushy. Informative. Patient. Honest. Fair pricing.

During each of our visits, the staff has consistently been welcoming and helpful. Customers are able to browse freely without feeling any pressure to make a purchase. The staff members are knowledgeable, and Peter Jones, in particular, was very helpful in discussing all the available options. We would like thank Peter for his help, which allowed us to consider our choices before deciding to purchase our new sofas.

Great customer service and help from Peter, he took time to show me and explain the different types of mattresses and help me load my car with my purchase of a set of drawers. Very helpful!

I received help and advice from my assistant. He was able to provide me with information about what I was purchasing. He made my decision easy.

Steve was very knowledgeable about the products we were interested in. Wasn’t any pressure to buy. Explained throughly the delivery process. A throughly great chap who we highly recommend and is a credit to the company.

Customer advisor Azzdan very helpful with enquiry and felt happy to place order.