Excellent Customer Service. The whole experience was a positive one. No pushy Sales person, just wanted us to be 100% happy with our choice. Aaron was a pleasure to advise us and gave us plenty o... Vis mer
Beliggenhet
Bytt filialUnit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We spoke to Peter at the Cambridge Store. He was very helpful and knowledgeable. He showed us all of the options and let us decide what we wanted to do. In store there was a wide range of furniture t... Vis mer
We came into the store to consider rather than to buy. However Peter listened to what we were looking for , showed us examples that could be suitable and one in particular to which we were immediately... Vis mer
The Sales Consultant Azzdean at Cambridge store came over to us while we were looking at sofas and explained the various options regarding fabrics and styles. He then left us to allow us to look aroun... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Assistant very helpful not pushy so a…
Assistant very helpful not pushy so a pleasant experience.Great choice of furniture some very good prices.
Your salesman: Mohammad Uddin
Your salesman, Mohammad Uddin was very helpful and understanding of my need to have my furniture expedited ASAP to my my residence. He was very well versed with the product line you have and took his time to ensure he showing me what I needed and in my budget limitations.
I will definitely recommend your company to other American Expatriates working in the area.
Excellent delivery
Excellent delivery . On time. Very pleasant driver . Many thanks .
I've used Furniture village on a couple…
I've used Furniture village on a couple of occasions now and it was mostly an enjoyable experience, I say mostly because the 2 salesman that I have dealt with were both professional, knew the products inside out and were really nice guys, the issue I have is with the delivery fee after spending a great deal of money I'm then expected to stump up a delivery fee as well, think it's better if you do away with it or bury it in the price so it's more transparent, than a customer going through it all to be told at the end that another £70 odd has been added on for delivery. I've been elsewhere and the delivery fee has been knocked off. Would it stop me from buying from you again, quite possibly.
Mo the sales rep
Mo the sales rep I. The. Am bridge store was amazing and informative, not pushy like some furniture shops have . Very happy with product and service
Bought a dining room table with my…
Bought a dining room table with my partner, in shop in Cambridge. I like that there was no hard sell and we got a slightly better deal with chairs/bench after taking to Peter.
I was met by one John who took time and…
I was met by one John who took time and helped me decide on a dining table set. He listened as together we tried to figure out what could work for me. His suggestions of colour and style were appealing. In the end, I was happy with my final decision and I have decided to buy more furniture from same store. I look forward to decorating my space with more of furniture village....
Very good experience, knowledgeable staff.
Very good experience, no hard sale, just given the information we asked for. Azzdean was very professional and we went away before we came back to order the sofas. Did not feel pressurised into buying.
Steve Wong in the Cambridge store is a…
Steve Wong in the Cambridge store is a credit to your organisation. Friendly, professional and knew his stuff
Go see Steve when you need a new sofa
Faulty recliner
Thank you Paige F for sorting my issue. My recliner has a manufacturer fault since arrival and is being replaced. She was very quick to find an agreeable solution. I hope the replacement is problem free.
Great products, Great staff
Great products but just as importantly great sales staff. We were extremely impressed by Mo’s wealth of knowledge and his kind and gentle manner. He was highly professional and he is a great asset to the company as is Azzdean who also helped us on one of our three visits before buying a dining room table, chairs and a sideboard. I can not recommend Furniture Village and its staff highly enough.
Bruker kanskje KI til å svareVis mer
When things go wrong with Furniture…
When things go wrong with Furniture Village - especially in Cambridge - they look the other way. Service is appalling and they do not take any form of criticism seriously. I have now placed 4 reviews and someone send a 'no reply' message and that's all that happens. So I would definitely not use Furniture Village and especially not Cambridge.

Svar fra Furniture Village - Cambridge
Stephen Wong
We met Stephen Wong a couple of times and he looked after us well and was able to answer our questions and make good suggestions.
We were glad to have a deal with him.
Very pleased to buy from Furniture…
Very pleased to buy from Furniture Village again . Ben Ross was again very helpful. Excellent service and support received
Very positive experience
We were very happy with our visit to Furniture Village in Cambridge. Azzdean Seffras served us and was very knowledgeable and thorough. He did not pester us but kept leaving us to look round and to try out different chairs and sofas, helping us when we needed guidance about how things worked. Azzdean also explained delivery and storage as well as finance. We ended up buying a sofa and may go back for a chair. The coffee was good too!
Fantastic service - primrose sofa
I’ve been looking for a corner sofa that would fit my space for a while and went to check out the primrose in the show room before buying. Steve greeted me and was excellent in every way; knowledgable, friendly, patient, helpful and most importantly not pushy unlike other big furniture shops. We have purchased the sofa and waiting for it to arrive now. Very happy with my decision and would highly recommend Furniture Village and Steve to others, it’s so unusual these days to get such great service.
Very helpful and patient service from…
Very helpful and patient service from Peter in Cambridge store. After several visits I finally ordered my new furniture today and Peter couldn’t have been more helpful, explaining sofa care and advantages of aftercare packages without any hard sell just good service. Thank you
Great service, no hard sell...
It wasn't a definite plan to purchase when we went to Furniture Village, Cambridge but we were looking at new sofas. Azzdean greeted us when we entered the store but left us to look around without interrupting. When we found something we liked, Azzdean was very helpful, providing information, fabrics etc. Again, no hard sell, just giving us the information we needed. When we decided to buy, the process was quick and efficient. A great experience all round.
Dette er Trustpilot
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