Furniture And Choice Anmeldelser 

30 364
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

easy ordering, free samples sent of the materials i was interested in, fantastic price, i was concerned the 6 chairs i was ordering would not be great quality but decide for the price if they la... Vis mer

Vurdert til 5 av 5 stjerner

I purchased a Baltimore Corner Sofa, Slate Grey Classic Plush Fabric. Great value for money. Would definitely recommend. It's a firm but comfortable sofa.

Vurdert til 5 av 5 stjerner

We had an excellent experience with Furniture & Choice. We were really pleased with the furniture. The delivery happened on time, The driver & mate were friendly & professional. Apologies for only s... Vis mer

Vurdert til 5 av 5 stjerner

Delivery service excellent. The quality of furniture was solid and as expected. Only problem I had was putting seat pads on the chair base. I was advised to clamp before screwing them down. This worke... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. Butikk med stuemøbler
  3. Sofabutikk

Om Furniture And Choice

Skrevet av virksomheten

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Skrevet av virksomheten

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

30k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(30 364)

1 100 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Refused to deliver to the 2nd floor…

Refused to deliver to the 2nd floor despite advertising they would. Made a lot of nonsense excuses and even when we moved it up ourselves they still wouldn't refund delivery fee. Sell you a £900 sofa but argue over £30 delivery. Profits over relationships.

17. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Furniture And Choice

Dear Samuel,

Thank you for taking the time to leave us a review and I am sorry to hear you are dissatisfied with the service from our courier.

Having reviewed your order I can see that the drivers assessed the access to the 2nd floor and found that the items would not fit without causing damage to the property.

The drivers agreed with you to leave the items in the garage, as opposed to having them returned to us.

Kind regards,
Ben
Customer Service Team Manager

Vurdert til 5 av 5 stjerner

Prompt delivery

Prompt delivery. Chairs exactly as described and look great. Only just started using them, so hopefully they will last well.

9. juli 2026
Vurdert til 5 av 5 stjerner

Lovely chairs!

Lovely chairs, stylish, well made and comfortable. I’m very happy with them.

Unfortunately the delivery company made the purchase a nightmare. I had short notice of an AM arrival and cancelled an appointment. Then I was told the driver was delayed. Then I was told the chairs weren’t on the vehicle. And then I was told they would arrive that afternoon. At 6pm I was told I wasn’t in. I was. The following day my four chairs were delivered throughout the day by three different drivers. Another day waiting in.

8. juli 2026
Vurdert til 5 av 5 stjerner

The delivery of the sofas was accurate…

The delivery of the sofas was accurate and on time, arriving within the agreed delivery window. The quality is excellent, and placing the order was easy and straightforward. The price was reasonable, although it would have been more convenient if it had been £1,000 instead of £1,099.

7. juli 2026
Vurdert til 5 av 5 stjerner

Dining chairs

Chairs were as described. Fast and secure delivery. Looked beautiful with my dining table. Only downside was i ordered 6 chairs, they came in 2 separate deliveries. So had to wait for different delivery times. The product itself can not fault, easy yo assemble and very good quality for price.

15. juli 2026
Vurdert til 5 av 5 stjerner

Second suite but disappointed

I had a leather suite from these guys and I loves it. But due to my daughter unforseen ciecustances I gave it to her and I ordered another one opting this time for a soft velour type.
Within a few months it started to go saggy I thought maybe it would bounce back but when it didn't I contacted them
Very quickly they sent an apparent expert who said it was fine despite by now it was sagging on both the 3 and the 2 seaters he said this is natural with this type of settee and the way its made I said I wasnt happy but he went off to report back but told me they wouldn't do anything
The company never came back to me and because at the time I was very ill I never chased it. Both settes look really saggy now and I cover them up as it doesn't look nice I am very disappointed because this company is perfect in every other way price delivery excellent if anyone else else has the Kansas velour suite I would be intrerested to know if you have had the same problem
my daughters sofa still looks brand new (the one I gave her) other than this experience I know they are a very good company to buy from.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I absolutely love my new sofa

I absolutely love my new sofa! It’s a perfect fit for my living room and is very comfortable, the colour is stunning and so unique which is why a chose it! Highly recommend this product

14. juli 2026
Vurdert til 5 av 5 stjerner

Sofa was delivered by two extremely…

Sofa was delivered by two extremely pleasant guys. They were clearly trying their best to deliver everyones items on time even though they hd encountered severe traffic delays. They were so polite and carried the three seater sofa up the spiral staircase to my flat on second floor without a single complaint. Lexi sofa is gorgeous and even nicer than pictures. Very comfy too. Happy customer. Highly recommend.

14. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The chairs are great

The chairs are great, very well built and very comfortable. Fittings are great and easy to put together with the instructions very clear and how to care for them in the future. Dispatched super quick, just held up as Royal Mail are terrible.. will definitely use again. Thanks

10. juli 2026
Vurdert til 1 av 5 stjerner

Ordered 5 chairs a few years back

Ordered 5 chairs a few years back. They were lovely. However one chair has developed rips and scuffs. All other chairs are fine. They sent a defective chair. Explained this to customer service. I was ready to buy another asked for a small discount as a courtesy due to bad experience. Was told a flat no. Not even a 10% discount code. They said they do them cheap enough as it is. I have had to buy one just to replace this one. I find that poor service and no confidence in buying future items or recommending to others.

8. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Furniture And Choice

Dear Raj

Many thanks for leaving us feedback.

I am very sorry you are not happy with our response to your enquiry. You purchased the aforementioned chairs in 2020, some 6 years ago. You are stating the chair is defective but you did not report an issue prior to this. Furniture does unfortunately suffer wear and tear after 6 years.

We would usually send out spare parts at a small cost to cover postage, if we have them in spares, but unfortunately we no longer stock that chair and would therefore have to take a chair off stock.

Once again I apologise if you feel let down by our response.

Kind regards
Gill Phillips
Customer Service Manager

Vurdert til 5 av 5 stjerner

Delighted with our purchase

Delighted with our purchase, ordering was easy, delivery was quick. We bought the same dining chairs 7yrs ago we have five granddaughters so they’ve had plenty of use. The material had started to deteriorate and peel so they needed replacing. We were happy to buy the same chairs and feel 7yr lifespan for the cost is very fair.

8. juli 2026

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