Furniture And Choice Anmeldelser 

30 362
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

easy ordering, free samples sent of the materials i was interested in, fantastic price, i was concerned the 6 chairs i was ordering would not be great quality but decide for the price if they la... Vis mer

Vurdert til 5 av 5 stjerner

Delivery service excellent. The quality of furniture was solid and as expected. Only problem I had was putting seat pads on the chair base. I was advised to clamp before screwing them down. This worke... Vis mer

Vurdert til 5 av 5 stjerner

We had an excellent experience with Furniture & Choice. We were really pleased with the furniture. The delivery happened on time, The driver & mate were friendly & professional. Apologies for only s... Vis mer

Vurdert til 5 av 5 stjerner

Items just as expected Extremely good value for money Arrived on time and packing appropriate for goods Really really impressed Would definitely recommend to other customers and would buy again... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. Butikk med stuemøbler
  3. Sofabutikk

Om Furniture And Choice

Skrevet av virksomheten

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Skrevet av virksomheten

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

30k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(30 362)

1 100 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A lovely selection of furniture!

A lovely selection of furniture and great that you can choose the table & chairs separately. And rather easy to put together and great quality plus it looks fantastic. Thank you.

15. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Sofas are really nice

Sofas are really nice , had to get help to put them together , delivery was not good waited all day so rang company up and said had an issue so couldn’t deliver that day , so wasted a full day and paid £30 for it

17. august 2026
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Svar fra Furniture And Choice

Dear Patricia

Many thanks for leaving us Trustpilot feedback.

I am very sorry indeed you did not get your delivery on your nominated day. We use a third party courier and this isnt the service they usually provide, but occasionally delays can occur which are outside of their control.

Having reviewed your order details, I can see that we have already refunded your delivery charge by way of an apology and I apologise once again for the inconvenience caused.

Kind regards
Gill Phillips
Customer Service Manager

Vurdert til 5 av 5 stjerner

I would totally recommend the company

I would totally recommend the company
We bought a beautiful table and chairs and we have been receiving so many compliments how lovely and expensive it looks.
It has been a great investment for our home.
Delivery was spot on! The two young men were so attentive, asked us the preference on the drop off and overall the customer service journey has been great.
We will continue to purchase in the future

13. august 2026
Vurdert til 5 av 5 stjerner

I can highly recommend Furniture & Choice as a go to, family run company.

Having moved to an old cottage with very narrow entrance doors my main concern was finding a good quality sofa which would fit comfortably through the front door into the living room. It was so helpful to be given the minimum access packaging width which ensured peace of mind for delivery. It was also helpful to be able to order swatches because the photos online don't represent the true colour but I was able to check that I was happy with my colour choice plus the feel and thickness of the fabric. There was no sales pressure at all, particularly as I wanted to give myself time to make sure I had made the right choice and F&C didn't disappoint. Delivery was straightforward, I unwrapped and put the sofa together, by myself, simply slotting the back into place and fitting the feet on. Lots of cardboard wrapping to dispose of but it went out with the recycling cut into smaller pieces. I am a very happy customer! Many thanks for a superb service.

6. august 2026
Vurdert til 4 av 5 stjerner

Not perfect quality

Having ordered 4 chairs which match my existing table perfectly. But the issue I have is 2 out of the 4 chairs actually rock as though one leg is either longer or shorter than the other 3. Sitting on the chairs eliminates the rock. I am hoping that in time these chairs will settle and the rock will disappear.
Cannot fault the delivery time and service provided by Furniture and Choice

11. august 2026
Vurdert til 5 av 5 stjerner

Excellent service

High quality table which was simple to assemble, delivery was smooth and drivers were extremely helpful in where they delivered it to.

3. august 2026
Vurdert til 1 av 5 stjerner

Do NOT waste a single penny or second…

EDIT - Furniture and choice flagged my genuine review as DEFAMATORY in attempt for no one to see.. enough said! I will continue to pursue the matter through appropriate channels! Please don’t waste your money guys

Do NOT waste a single penny or second on this disgrace of a company. I paid £1,429.93 for a "premium" Hampton 3+2 sofa set in March 2026 delivered April and within 3 measly months of normal use, BOTH sofas were falling apart at the seams. The fabric stretched so tight it’s splitting, turning white, and fraying to pieces absolute crap materials and pathetic workmanship. I wish u could upload pictures and the report!!

I reported it 22 July 2026 they dragged their heels then sent their little puppet crew Emmiera Group on 4 August to do a check!! Their own official report ADMITTED the fabric was PULLED TOO TIGHT that’s literally their own words in black and white! But instead of owning their mess, they had the nerve to spin it as a "normal design feature" what a load of utter rubbish! A brand new sofa should NOT be splitting apart in 3 months that’s a DEFECT, not a feature!

Then get this on 10 August they had the audacity to email, flat-out REFUSE a refund, repair (apparently I refused a repair 😂 he told me it couldn’t be repaired), or replacement, slam the door in my face, and CLOSE MY CASE like I never existed! They don’t give a damn about your rights Consumer Rights Act 2015? Never heard of it. They think they can stick two fingers up at the law and get away with it.

This company is a joke from start to finish. They sell cheap crap at premium prices, send biased inspectors to cook the "evidence", and abandon you the second they’ve got your cash. They are dishonest, incompetent & shameless!!

I’ve had to drag my bank into this, file a chargeback I’m going to fight tooth and nail for the money they swindled out of me all because they are too cowardly to stand behind their own products!!

Mess with the wrong customer, and you get exposed. I’m not going away and neither is the truth!! STAY WELL CLEAR.

On to trading standards next!!

10. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Furniture And Choice

Dear Miss J

Many thanks for leaving us feedback on Trustpilot.

I am very sorry you remain dissatisfied with the outcome of your complaint.

We appointed the independent technicians Emmiera Group, who are the largest furniture repair specialists in the business, to inspect your your sofas, which were delivered on the 7th April this year.

Emmiera Group have advised us that there is no manufacturing issue present on the sofas whatsoever and that the issue is simply the natural characteristics of the deep button sofa design. On this basis, we have confirmed that we are not willing to take any further action. However, as per my correspondence with you, you are more than welcome to obtain your own report and should this contradict the Emmiera report then I would certainly re-consider the matter.

I can assure you that we are a reputable company who have taken your complaint seriously and have acted in good faith so it is disappointing to hear you are so unhappy with the outcome.

Kind regards
Gill Phillips
Customer Service Manager

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