Frank Key Anmeldelser 

Fairly quick delivery 5days from order placement of 10 different products

Collected insulation panels and didn't notice how obviously second hand they were. Dented and warped.

Customer service offered a refund. Not much use when you consider the wasted time, and travel costs.

They made me look like an idiot because I didn't inspect the boards when I collected them.

They weren't even a good price, should have got my act together and bought online and save me the time, effort and money.

So disappointed. I think that is probably the last visit to Frank Keys in Daybrook Nottingham.

We have used Keys a few times in recent years for some building projects and we have always been impressed with the products and service they provide. The staff are excellent and a pleasure to deal with. They go the extra mile to ensure everything is ok and that the customer is 100% happy. Here is just one small example...Keys supply radiators from The Radiator Company and we have recently had to have one replaced while under warranty. Once I'd contacted Keys, they handled everything very efficiently and within a week we received a replacement. No fuss, no hassle and regular updates. Excellent customer service from all involved.

If ever we have any more building work done I have no doubt Keys will be involved and I would highly recommend them to anyone.

Had a great experience with Frank Key (Arnold Nottm branch)! Ben Roberts was incredibly helpful and knowledgeable, advised me on what would suit my space and designed the whole new kitchen perfectly. The materials are high quality, value for money and exactly what I envisioned. With the help of Rich fitting the kitchen, it was sorted in no time with surprisingly little to no mess and no hassle. Overall would really recommend Frank Key kitchens to anyone!

Frank Key was considerate of where the scaffolding tower we hired was to be used and provided it with clean wheels, so that the floor of historic building would be protected.
It arrived and was picked up as scheduled and receipt was sent promptly.
Everything was straight forward and efficient and we would definitely use Frank Key again.

The site staff at Ripley site were nice enough but had no idea what I had ordered for click and collect even with a text confirmation reference number. However this was only a minor wait and was over the festive period so top score for frank jet being open as most building supplies were shut. So only improvement would be a more seamless online to store ordering process.

Delivery on time

Great price , nice and polite driver, good products.

Excellent service as usual and nice friendly driver

The delivery drive was very helpful. 5 stars to him👍 Also delivery was very prompt from placement of order.

Goods delivered two days earlier than expected which was good as I was able to start the job early. However the insulation material that I had ordered was wet which did mess things up slightly. 1 star deducted for that!

Only giving it 4/5 as I had some difficulties with the website ... but other than that everything was great.

The website promised same day delivery, if I ordered within the next 30 minutes......2 hours later, the delivery was on my drive!

Excellent customer service. I needed to change the collection time I was able to speak to someone who was very helpful.

Very happy with the service you provided. Lois was very helpful and sorted out my query .
I would definitely recommend Frank Key .
Rashnita.

Always deliver promptly and drivers happy to load out where u need it

Easy to order , timber is great quality, delivery drivers very helpful , highly recommended