We have just had a new kitchen from Frank Key and are really impressed with the quality. Both Ben and Graham from Complete Build were great, helpful and patient whilst we chose the best combination of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... Vis mer
Selskapet har svart
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Vis mer
Selskapet har svart
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Kontaktopplysninger
Portland Street, NG5 6BL, Daybrook, Storbritannia
- 01159208208
- www.frank-key.co.uk
4,7
Enestående
758 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reliable delivery
Easy to order the goods on line and the delivery / drop off instructions were followed perfectly
25. mars 2025
Svar fra Frank Key
👍
Excellent service and delivery @ west…
Excellent service and delivery @ west Bridgford branch. It's a pleasure to hire from these guys.
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
👍
The only place to purchase Plumbing &…
The only place to purchase Plumbing & building products. Always a friendly knowledgeable member of staff on duty. Anthony - Rob - Simon -Raj.
Special thanks to Raj for returning my lost Mobile phone.
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
We'll pass your gratitude on to Raj. Thanks for taking the time to review us and I'm glad you value our service.
Somercotes delivery
34 packs of bricks delivered to site , excellent service from Mark as always nothing too much trouble .
20. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
👍
Fantastic service again from Frank Key
Fantastic service again from Frank Key. Two deliveries in a week, first Ian, then Mark, both were extremely helpful, went out of their way to place the drop off exactly where I wanted it and gave helpful advice. Also Lee at Patio World was brilliant, showed me pictures of how to lay a patio and got me to take a photo. Just really lovely people and a pleasure to do business with. Thank you.
14. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
Thank you so much for your wonderful review and for taking the time to share your experience! We’re delighted to hear that Ian, Mark, and Lee were able to provide such exceptional service. It’s great to know they went the extra mile to help with your deliveries and patio project while offering helpful advice along the way.
We look forward to assisting you again in the future. Thank you for your support!
Svar fra Frank Key
Thank you for your feedback and for taking the time to leave a review. We're pleased to hear that your delivery met your expectations and went smoothly.
We appreciate your support and look forward to assisting you again in the future. If there’s anything we can do to turn that 4-star experience into a 5-star one, please don’t hesitate to let us know!
Great delivery driver
Great delivery driver who was very helpful and pleasant, true credit to the company
Sorry the paperwork was binned, However it was a Bulwell driver delivering to Calverton @ 8:30 this morning
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
Thanks for the review, if you are happy to share your order number we'll ensure the driver is made aware of the feedback you have left.
Alternatively, please feel free to contact your local branch and speak to the Branch Manager.
We are very appreciative of your review and feedback. Hope to see another order from you again soon!
Kept me informed on delivery driver…
Kept me informed on delivery driver courteous and placed goods exactly where needed
25. februar 2025
Svar fra Frank Key
Thanks so much for the review and glad our team served you well.
Even though an item was missing from…
Even though an item was missing from the delivery, the driver went above and beyond to replace.
25. februar 2025
Svar fra Frank Key
Thanks for the review and I'm glad everything was resolved to your satisfaction.
Excellent service
Excellent service. Knowledgeable advice. Always pleased with the whole operation.
25. februar 2025
Svar fra Frank Key
Thank you so much, see you again soon!
Svar fra Frank Key
Glad we were able to accommodate. Thank you for your order.
Svar fra Frank Key
👍
5* service throughout!!
We used Frank Key Daybrook for our bathroom at our previous home so knew that once moving to our new house we'd want to go back, which we did! We dealt with Melanie who has been amazing since the start, she had a very thorough appointment with us where we went through every detail of what we wanted in our new bathroom. We placed the order and have since been back to order new flooring for our kitchen and hallway, a kitchen sink and tap and also a radiator which David helped me with it all. Nothing is ever too much trouble and they are more than happy to try and get the best possible price for us which is always appreciated! 5* service from David and Melanie and I wouldn't hesitate to come back or recommend to people we know, they've been superb!! Thank you
8. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
We really appreciate the time you have taken to review us. Thank you so much and we will pass your comments on to both David and Mel.
Good availability of products
Good availability of products, and delivered on time. I just have one suggestion on the website - don't empty my basket after I pause my selection - I like to add stuff to the basket throughout the day but it empties after only 60 minutes!
4. februar 2025
Svar fra Frank Key
Thank you for your order and feedback. We will certainly pass your comments to our web team.
Hope you will order again to test the website for us!
The customer service was excellent
The customer service was excellent. The hire product was delivered and collected as planned.
29. januar 2025
Svar fra Frank Key
Thank you for the 5 star review. Hope to see you again for your next project.
New Kitchen
Went in Frank Keys to look at their kitchen taps and ended up buying the complete kitchen.
Ben was excellent through out advised and measured up for the units and also the worktops.
He actually visited our home while the fitter was fitting just to check everything was ok.
The cost of the kitchen was comparable to the one we were going to purchase from Howdens and actually according to our fitter was of better construction.
We had one sleight problem with a unit but Ben arranged for it to be changed within 48 hours.
Great service from start to finish.
20. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Frank Key
Thank you for your wonderful review! We're delighted you had a great experience with Ben and that you're happy with your new kitchen. What a lovely review about our service and quality. Enjoy your kitchen, and let us know if you need anything in the future!
Great delivery driver very polite and…
Great delivery driver very polite and helpful and a great price on gear
26. januar 2025
Svar fra Frank Key
Thank you for your 5 star review! We're glad to hear you had a great experience with our delivery driver and found our prices competitive. We appreciate your support and look forward to seeing you again!
Svar fra Frank Key
Thanks for your review! We're glad everything went well and that your delivery arrived nice and early.
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