Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very professional. Chris knew exactly how to photograph the house to show it at its best. He also prepared a very detailed floor plan. We would highly recommend his services.

Vurdert til 5 av 5 stjerner

Ovidiu was absolutely amazing! Very professional photography and his drone work is amazing. Nice friendly person and showed respect for our property. Highly recommend for superb photography and... Vis mer

Vurdert til 5 av 5 stjerner

Very professional, courteous and friendly. The photographer was on time, efficient and explained how the appointment would proceed. The photographer also provided advice prior to the appointment regar... Vis mer

Vurdert til 5 av 5 stjerner

We were really pleased with the photography service we received from Jodie when she came to take photos of our house. She is a lovely lady and very professional at her job. We have no hesitation in re... Vis mer

Informasjon om virksomheten

  1. Billedservice
  2. Flyfotograf
  3. Fotograf

Skrevet av virksomheten

5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

406 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Robert Taylor

Robert Taylor came out to my property today, he was very friendly & made me feel comfortable.
Very thorough taking photographs of each room, an experienced expert with excellent skills. Thank you Robert 😊

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Paul was amazing

Paul was lovely! He came to take some house photos for my letting agency, I haven’t seen the photos yet but he was a lovely man, very kind and chatty.

He made it a lovely experience

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service

Antony was friendly, professional & easy going. He helped to make taking photos my house sale a relaxed experience - I was a bit nervous about the whole thing!

7. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really Professional & Polite Service

We received excellent service today from our photographer, Paul, who visited us in order to take photos of our property, on behalf of our Estate Agent. Paul was really courteous and considerate.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not Good

Lucas came and only had to take 2 outdoor photos of my house, and the floor plan was handed to him he only had to make a few alterations to it. When he was leaving I asked when he would send over the photos and floor plan and he said it would be done that evening. When they weren't sent by the following afternoon, I messaged him and called him, asking to get in touch. He didn't. So I did a live chat later that afternoon on focal Agent with Hasfa, who informed me Lucas hadn't sent anything through, and that he would chase it. It is now the end of the day and still nothing. Hense the one star I'm giving.
Since writing this review Tom got in touch and sorted things. I would give him 5 stars for responding to the review and sorting it so promptly.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Hi Karen, thank you for sharing the review and I'm very sorry to hear about your experience. We take such feedback seriously and will act on it immediately. One thing that is worth mentioning is that once we have taken the photos on site, they then need to get edited and checked before being sent to your estate agent. To help us find your order, please could you kindly email me your order reference or address on tom.claridge@focalagent.com and I will personally look into it for you. Thank you so much and I look forward to helping you put this right. We pride ourselves on great customer service and I hope to hear back from you so we can look into this in more detail for you. Thank you.
Tom Claridge, COO & co-founder

Vurdert til 1 av 5 stjerner

Shocking photographer and customer service

I’m extremely disappointed with the service I received from Matt. During the property photos, he moved items around “to improve the shot” but then left them in completely inappropriate places, which actually made the photos look worse. For example, he removed the toilet roll from the bathroom to make that photo look better, but then left it visible in a bedroom photo.

When I asked for this to be edited, I was told it was my estate agent’s problem and that he had “done his job”. I don’t think it’s unreasonable to expect basic attention to detail when marketing a home.

He then texted me at 8:50pm. I called at 9pm to discuss the issue properly and was told I was “harassing” him and was even called “pathetic” for wanting the photos of my home to be right. During the conversation about customer service, he also asked what I did for a job, which was completely irrelevant and unprofessional.

I would not recommend based on my experience. Professionalism and basic customer service were seriously lacking.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Hi Georgia, thank you for sharing the review and I'm very sorry to hear about your experience. We take such feedback seriously and will act on it immediately. To help us find your order, please could you kindly email me your order reference or address on tom.claridge@focalagent.com and I will personally look into it for you. Thank you so much and I look forward to helping you put this right. We pride ourselves on great customer service and I hope to hear back from you so we can look into this in more detail for you. Thank you.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

Selling House

The photographer was friendly, respectful of the property he was photographing and very professional.

3. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thanks Fiona, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

Very reassuring and professional

Very reassuring and professional. Would definitely recommend.

2. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thanks Gladys, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

Gary was on time

Gary was on time. Very professional and the outcome was better than we expected. 5 star service

28. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thanks Adam, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. David was absolutely brilliant. Highly recommended.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thanks Richard, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

I had a photographer to take pictures of my property.

I had a photographer,via my estate agent, to take photos and videos of my property. She was extremely professional, friendly and efficient. Based on this experience, I would highly recommend!!

27. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thank you Ms Rave, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

A Professional Service

Very professional service provided by Robert Taylor an experienced expert with brilliant interpersonal skills. Thank you Robert
Well done all at Focal Agent
👏👏👏👏👏

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thanks Robert, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Vurdert til 5 av 5 stjerner

I was consulted all along the process…

I was consulted all along the process things were explained our photographer was very courteous and pleasant

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FocalAgent Ltd

Svar fra FocalAgent Ltd

Thanks Bridget, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv