Fitter Windows Anmeldelser 

Bad customer service, and time wasting experience

From the moment the two men arrived until they left over 10 hrs later they were polite , considerate and hard working . There was a slight problem when the wrong beading had been delivered but new beading of the correct size was sent out . The whole procedure wasn’t as bad as I expected as the workmen tidied up after themselves and so far I am delighted with the results . Hoping there will be no problems with the bad weather approaching .

We found Fitter Windows through the 'Help to buy windows' scheme. The sales guy who visited us was condescending and every question was met with a sarcastic/arrogant response. We ended up signing the contract but ended up cancelling as we couldn't fathom going with this company only on account of the sales guy. We ended up going with a company with a higher quote in the end as a matter of principle.

Fitter Windows gave excellant service from beginning to end . Kevin,s help in choosing what we wanted was invalueable . Jeromy then visited to measure up and again gave excellant advise and we changed a couple of choices of style and have to say he was spot on . Both fitters Gerald & Max were a pleasure to have in our home and are excellant fitters and we were amazed that they fitted our new windows quickly & cleanly with very little damage to our decorating . They are clearly both experienced and exceptionally good at what they do .The windows themselves are very good quality and have made such a differance to our home already even though it is,nt quite finished as yet . I must also mention that as our front doorway is very narrow , I was disapointed not to be able to have my original choice of front door and chose what I could from ones that I was,nt keen on but now the door is fitted I really like it . Thank you very much Fitter Windows & Team , we are very happy & will certainly be recommending you to other . Regards Karen & Tony of Queenborough .

First class service and good fitters

From the beginning I was impressed with the organisation and quickness with which my order was carried out. The installation was excellent and my neighbour asked me to recommend a company so I told him how happy we were with you - he then had his windows changed by your company - I spoke to him yesterday and he thanked me for my recommendation. He is very happy with the change the windows have made to his flat - which is now light and airy 10/05/2024

I found Fitter Windows on a government scheme for my dad as he needed all new windows for the house

The guy that came round that did the quote was fantastic and so helpful and put our minds at rest

The windows were all put and the a new composite security front door and it all looks amazing

Jamie. Claire and all the staff have been amazing to me and my dad. I’d recommend this company to anyone that wants new windows . Rob Salvioli

Was given worse case by the surveyor that came round about work that needed to be completed before new windows (and this is written on the notes given to me), only to have it back tracked by the office/surveyor. My builder was accused by a member of staff of trying to rip me off, but the builder had given me a quote based on what the surveyor told the builder (was handily at the property at the same time). Whilst trying to tell said member of staff on the phone that what the surveyor had said to me and what was written on the office notes where two different things, I was constantly over spoken, not listened too. I was treated and spoken to appalling by said member of staff.

From my very first call where I spoke to a lovely lady named Daisey to discuss my needsto the fitting of my new windows I received a very professional service. Any questions or queries I had were dealt promptly without any hassle. Extremely satisfied with my purchase and the process. Would highly recommend.

From the beginning of the experience of dealing with fitter windows to the end we got total professionalism from the first call of our enquiry to the installation. We couldn’t be more pleased with the way we were treated and the end result was perfect. We would highly recommend them. Very Satisfied

My only complaint for this excellent service is they had too many samples to choose from. Truly a breath of fresh air and made what I thought was going to be a nightmare easy. I was worried about the finance aspect but they also took care of all of that and I’m on an affordable repayment plan. Highly recommend.

I needed my front door changed back in November 2023. Not only did most companies state it would be impossible before Christmas but the prices were also so much more then I expected. Then a neighbour suggested this company, I’m so glad she did! Not only did I save almost £500 but also had a beautiful new door fitted in time for hosting Christmas. Thank you so much.

To say I got a completely different service than expected was an understatement. Sadly I’ve not had the best experience with double glazing companies in the past (I used one of the most well known previously). I was so disappointed with my previous chosen company I did not let them complete the job! A friend recommended Fitter Windows, I’m so happy with their service. Not only was I advise in a way that saved me money but their aftercare goes above and beyond any I’ve had before. If you want a stress free experience this is the place to call.

Customer service is outstanding. The windows and doors fitted are excellent quality and we are impressed with how quickly the job was finished. You really get what you paid for. Thank you to all the staff. We are very happy.

I’ve called and booked an appointment. They sent an email confirming the visit. I drove 45min to be there they did not attend. Lack of respect

Well pleased with our windows fitted last week installers,we're very clean and efficient. Covered carpets and cleaned up behind them I highly recommend them and would use them again

The windows, patio door and front door just look amazing!!! The workers from fitter windows were, quick, clean, tidy and excellently experienced at their job, could not fault a single thing!
My home has been transformed!
Big thank you and 100% recommend your services :)
Shalayne

I had all my windows done, reasonably price. After the job, has one problem but it was rectified after. Happy with the job.

Perfect from start to finish, Chris came out and was excellent, very knowledgeable and answered all of our questions. Our new windows and doors look fantastic, we highly recommend this company.

Avoid! Installation workmen were rude and judgemental, we are renovating and they made comments on our house. One of them spoke so rudely to me as well, looking down on me and snapping. Also left cigarettes outside our front on the floor. Once all windows were installed they told me the person had measured our front door wrong so they’d have to order a new one so this delayed our porch and front door being done when our windows had been completed (master bedroom window later had to be redone as trim was incomplete and ‘bodged’ up).
The new door took 2 months to come after chasing up multiple times and I had to take ANOTHER day off work after the three already taken off for the first installation. This new door was scratched and someone had tried to colour in the scratch with black pen!!!!!!!! It is now nearly September and we are STILL waiting for our replacement door. So installation was supposed to be May and on the 31st of August we are still waiting for our front door to be replaced. Absolutely fuming!