I had accidentally signed up for 2 subscriptions for the same thing. So I contacted customer services via WhatsApp. My query was dealt with quickly and efficiently, to my satisfaction. And even thoug... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been using FFS for my razors and other products for a long time and would highly recommend. They have great deals for members and my experience of their customer service has always been excelle... Vis mer
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Fantastic customer service! Have been a customer for the last 5 years and they have always been amazing when I've needed to contact them which has only been a couple of times.
I wanted to add something to my regular blades order, and save myself an additional postage fee. I contacted FFS via WhatsApp and Nikki sorted it all out quickly and efficiently. I have been using thi... Vis mer
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Informasjon om virksomheten
- Hårfjerning
- Leverandør av skjønnhetsprodukter
- Kosmetikk
- Kosmetikkbutikk
- Helse- og velværebutikk
- Butikk for toalettsaker
Skrevet av virksomheten
FFS is a female first brand created to make shaving and beauty effortless. We deliver premium razors and simple skincare straight to your letterbox with flexible subscriptions that work around you. Everything is recyclable, cruelty free, and designed with women in mind. Our razor was rated Best Buy for performance and quality in Which? independent testing, scoring top in the UK. With a durable metal handle and diamond coated blades, it is built to last and gives a smoother, closer shave. You can also build simple routines for shaving, body care and skincare, with products designed to slot seamlessly into your day without the faff. No faff. No pink tax. Just products that perform.
Kontaktopplysninger
Unit 6 Primary Point, Progress Drive, WS11 0JF, Cannock, Storbritannia
- 01543648044
- info@ffs.co.uk
- www.ffs.co.uk
4,7
Enestående
6k anmeldelser
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The team are just lovely
The team are just lovely - super responsive and helpful. I've been a customer for years now and I still love the product but I'm still a customer because they're so flexible. Thanks Holly for helping me out so quickly this morning!
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Emily,Thank you so much for your lovely review! 💜
We're delighted to hear you've been with us for so many years and that you're still loving the products. Flexibility is a huge part of what we do, so it's great to know that's made a difference for you.Team FFS x
I am sadly not impressed with the…
I am sadly not impressed with the product . The razor is nice and of good quality but the blades are really very average. The repair and soothe body cream is not a premium product neither.(composition and packaging) .
I cancelled my subscription so considering other reviews here I hope this has been acknowledged since I do not want to use this product again.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Tanja, Thank you for taking the time to share your feedback with us.We're sorry to hear that the products haven't lived up to your expectations. While we're pleased to hear you liked the quality of the razor handle itself, we're disappointed that the blades and Repair & Soothe Body Cream weren't the right fit for you. Thank you for providing your information, I can confirm your account was cancelled as per your request.Team ffs.
I asked advice via the WhatsApp about…
I asked advice via the WhatsApp about my subscription and a lovely lady, Holly, was really helpful and accommodating to my needs. FFS beauty is a fab service and their products are amazing 👏
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Carol, Thanks so much for leaving us a review.So happy to hear Holly was able to help via whatsapp. Team FFS 💗
Very helpful and understanding
Very helpful and understanding
Quick to respond
Thank you so Much Holly , you’re a star ⭐
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Mumbi, Thanks so much for leaving us a review. We are so happy to hear that Holly was able to help 🙌 Team FFS x
Delivery issue
My delivery was returned to the company due to an address problem, I messaged the company and they replied next day and were very helpful and offered a replacement to be sent. There customer service is second to none and I would totally recommend this company. I haven't tried the products yet but looking forward to using them.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Rachel, Thank you for leaving a review.Sorry your delivery went on a little detour, but glad the team jumped in quickly and got a replacement sorted for you.Helpful, quick, and no hassle. That’s what we aim for. Team FFS 🙌
Great customer service and products
I’ve had a subscription with FFS for a few years now and they’re a really good brand to deal with - I’ve had a couple of minor issues and I’ve been able to speak to them on WhatsApp and resolve v quickly which is rare these days! The razors are great and a massive improvement on plastic ones I was using before.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Emma,Thanks for leaving a review.Really pleased to hear we were able to sort your minor issues out quickly through whatsapp.And glad the razors have been a solid upgrade too.💗 Team FFS 🙌
Amazing quality and price
Love the quality of FFS blades and razors, managing my account and subscription is effortless, affordable and convenient, I’ve been using them for 3 years now! Customer service is fab too, thanks Holly!
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Charlotte, Thanks for leaving a review.Three years with us and still loving it, that says it all.Easy subscriptions, great value, and blades that do the job.And we’ll make sure Holly sees this too.
Thanks for sticking with us 💗. Team FFS x
Perfect customer service from Holly via…
Perfect customer service from Holly via WhatsApp
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey John, Thanks so much for leaving us a review. We are so happy to hear that Holly was able to help 🙌 Team FFS x
Easy refund
I didn't get a reminder that the next order of my subscription was due and this month didnt need them yet so messaged customer service and was issued a full refund. Really quick response on WhatsApp!
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Victoria,Thanks for leaving a review. Sorry we caught you at the wrong time with that order, but glad the team got it refunded quickly for you. WhatsApp, quick replies, and sorted without the back and forth. That’s how it should be. Really appreciate you taking the time to share 💗Team ffs 😊
FFS supply the absolute best razor…
FFS supply the absolute best razor blades, since using I’ve never managed to cut myself. The personalised razors are amazing too, I’ve even purchased one for my daughter as her first razor! I’ve been using the blades for years and wouldn’t go anywhere else now. I love how the blades come with a cover which is great for travelling and the holder also comes in really handy. Customer service is phenomenal - highly recommend!
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Sophie, Thanks for leaving a review. Love that you’ve even got your daughter started with her first razor too. Starting off right makes all the difference.And those little extras, the cover, the holder, they just make life easier.Thanks for the recommendation, it means a lot 💗 Team ffs 💗
Brilliant customer service at FFS
Brilliant customer service at FFS! Very quick response by NIKKI regarding a free replacement of a broken razor holder. I really appreciate this! 😃👍
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey, Thanks for leaving a lovely review.
Sorry your handle broke, but glad Nikki got that sorted quickly with a free replacement. That’s exactly how it should be.
We’ll pass this on to her, she’ll really appreciate it 💗Team ffs x
Great customer service
Great customer service, solving my problem with one message. Thanks Holly!
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Melissa, thanks so much for leaving us a review. We are so happy to hear that Holly was able to help 🙌 Team FFS x
Great customer services
Great customer services, very helpful and prompt in replying.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Fran, thanks so much for leaving us a review. Quick replies and helpful support, exactly how it should be.Really appreciate you taking the time to share 💗Team ffs💖
Excellent customer service, excellent razors BUT unfortunate company tactics.
I have used FFS for years and their razors are excellent. However, I am cancelling today for the second—and final—time due to their frustrating and anti-consumer business ethics.
My first cancellation happened after I clicked an email link for "more info" on their facial razor, which automatically signed me up for a hidden, hard-to-cancel add-on subscription. This second time, I realised they intentionally do not send reminder emails before billing and shipping. I wasn't ready for more blades and wanted to remove a shaving cream add-on that I disliked, but forgot.
While I accept partial blame for forgetting the date, modern life is busy. FFS clearly relies on customer forgetfulness to extract money. Ironically, they add massive friction to a subscription service by forcing you to contact customer service to cancel, rather than offering a simple button online.
Their main competitors send helpful reminder prompts and offer automated, one-click cancellations. FFS knows this. It is a shame that a company with such a great physical product relies on dirty, outdated subscription traps to keep your money. I will not be returning.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Sara, Thank you for taking the time to share your feedback, and we're genuinely pleased to hear you've loved our razors over the years. We're sorry to hear this experience has led you to cancel, and we appreciate you raising these points. We do want to gently clarify that order dates are confirmed at checkout when you sign up, and your next refill date is always visible in your customer account portal. From there, you can pause, skip, swap products, or cancel your refill plan at any time without needing to contact us. We hear your feedback on reminder notifications and it's something we continue to review. We hope you might consider giving us another chance in the future. Thanks, Team FFS x
I sent a message via their WhatsApp and got a reply really quickly from Holly, she was able to help me with exactly what I needed
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey, thanks so much for leaving us a review. We are so happy to hear that Holly was able to help 🙌 Hope you have a fab day. Team FFS x
Dealt with Holly today
Dealt with Holly today, very nice person who sorted my query very quickly and with no hassle. Highly recommended
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Julie, thanks so much for leaving us a lovely review. We are super happy to hear that Holly was able to help with your query. Please do let us know if you need anything else 😊 Thanks again, Team FFS x
It's the best grooming kit I've tried
It's the best grooming kit I've tried. The razor is smooth even on sensitive skin, no redness, no nicks. The LazyFella bar pairs really well with it, lather up nicely and smell good without being overpowering.
Everything you need. My morning routine is quicker and I actually look forward to it now.
Would recommend to any guy who just wants to look decent without making a big deal of it.
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Alex, Thanks so much for taking the time to leave a review. We're really glad to hear the razor is working well for your sensitive skin and that the LazyFella bar has become part of your routine too. Smooth shaves, no irritation, and a quicker morning routine is exactly what we were aiming for. We really appreciate the recommendation and your support. Thanks, FFS x
Helpful Holly exemplifies FFS service
Holly was very helpful fixing an order error. I've always found the team at FFS to be friendly and accommodating. In addition, I really like their products, which are excellent for sensitive face shaving in particular.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Willow, Thanks so much for your kind words. We’re really pleased Holly could help get everything sorted for you. Great to hear you’ve consistently had a good experience with the team too. Sensitive skin can be hard to please, so we’re especially glad our products are working well for your face shaving routine. Thanks again for your support.
Excellent Customer Service
I had an issue with using a rewards voucher and the customer service was excellent. It was Holly who helped me and she was so friendly and got everything sorted so quickly. Great company with great products and brilliant staff.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Janet, Thanks so much for the lovely review. We’re really pleased Holly could get your rewards voucher sorted quickly for you. Friendly, helpful service is exactly what we aim for, so it’s great to hear that came across. Thanks again for your support. We’re so glad you’re loving the products too. Team FFS x
Great help from Holly
Great help from Holly, needed my address updated on my order. Quickly sorted through a few WhatsApp communications.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra FFS
Hey Chloe, Thanks for your review. Really glad Holly could get your address updated quickly for you. Easy, fuss-free support is exactly how it should be. Thanks again for your support. Team FFS x
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