Fat Buddha Store Anmeldelser 

Wow.
This company is something else.
Placed an order for over £600, website states free next day delivery over £150. Three days later -NOTHING. It is also IMPOSSIBLE to get in touch with them, the phone number provided on the website goes to an answer machine, on the email order confirmation it actually states that they won't get back to you because they are busy?!?!? Unbelievable.
Emailed and they don't reply!?! I've tried to contact them via X, Instagram, Facebook - NOTHING.
Literally at the end of my tether with them. Looks like I'll need to see if the items arrive then get charged to return them now that the event has passed that I wanted the items for. First time I've used this company, 100% sure it's the LAST!!!

Such a lovely company with fast shipping and great customer service!Have purchased from them a few times now and always been very satisfied

I was looking for a specific backpack and prefer to buy from independent shops.
Came across Fat Buddha who not only had the backpack, but at a fantastic price.
Shipping was extremely quick and item was exactly as described.
Would certainly recommend and I'll definitely shop with them again.

Quick delivery and everything arrived in good condition. Good service and will definitely use this store again.

Great price for a great product. Delivery was quick too. Feels good quality and the pictures are lovely and clear. Christmas present, but I’d like them too!

Tidy wee shop with a nice range or products with helpful staff who leave you to look for your self and dont bombard you with quastions

Friendly small company with a good selection of items for sale.

Quick delivery

Great shop with great selection of items. Great prices too. Delivery was super fast. Bought a nice cap.

Item arrived within the time line stated.
Item was carefully packaged.
I received a lovely little pack of haribo as a thank you for using their company. Happy customer x
Would definitely recommend FAT BUDDHA STORE
I will definitely use them again
Excellent price, excellent product, excellent customer care.

Excellent price and prompt efficient delivery. Would definitely order again

great company to deal with. Prompt postage, items packaged well and free sweets to top it off.

Thanks 👍

Fast delivery and good communication throughout. Cheaper product than the bigger stores like Cotswold and tiso.

I bought a jacket of their website I'm really pleased with it and the quick delivery,definitely a 5star business.

I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting.

I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came.

Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). After checking other reviews... it appears to be that is the norm for them - oh what a slippery slope!

The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.

Your version of 'light' was enough to make an office full of people immediately go 'EWWWW'.

Aime is actually the owner Gillian and she loves to make sure she replies publicly to the replies rather than deliver good customer service in private. All for show - complete scammers owned by ex police. Keep going 👍🏽 it was all so easy to avoid, but you’ve been accused of being rude, racist and robbing people of money from several people now. I will not engage any further with scammers. 😁

First time buying from here and will definitely be back staff were cool and knowledgeable and nothing was a problem thanks for the help buying my jacket 👍🏻

Personal. Aime from the store got in touch as there was a problem and went above and beyond to sort it. Will defo be buying from here again🙌🙌

Great selection of items. Not your average. Great price for item brought in comparison to others online. Great to know a small business as well. Packaging Great and delivery fast. Would use again

Great products. Well packaged. Arrived promptly. Good quality for fair price. Rare today so keep it up and I will be shopping again.
Thanks

The store has a really lovely selection of items, in particular I purchased Peanuts-themed gifts and found the best range here out of all the stores I searched. Customer care was very friendly and helpful, updates on dispatch were prompt and precise. I would definitely reccommend FatBuddha.