Experience Oz Anmeldelser 

323
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The booking was so easy to do. Received confirmation straight away. All information was easy to find and follow. Pricing of our tour was very reasonable.

Vurdert til 3 av 5 stjerner

I only gave it 3 stars because of the fabulous QLD100 discount code - other than that the website is AWFUL! The search function is terrible, can't find tours by searching for them by name, displays... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Did the flight over The Whitsundays and The Great Barrier Reef and it was the highlight of my trip. Perfect day to see the beautiful colours and landscape at their best. Definitely recommend.

Selskapet har svart

Vurdert til 5 av 5 stjerner

From check-in to debrief, the staff were amazing! They were as serious as they had to be during safety briefing but the humour and banter was still in no short supply! We were lucky enough to have Bro... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sightseeingbyrå
  2. Båtturagent
  3. Temapark
  4. Guidede turer
  5. Søkesider for reiser
  6. Hvalsafari

Skrevet av virksomheten

Experience Oz is all about the fun and none of the fuss. We are on a mission to become Australia & New Zealand’s favourite place to plan and book travel experiences. We’re the holiday makers and we want to help families of every age, makeup and stage maximise every moment of their holidays together. We know the days are long, but the years are short. So, let’s pack up the esky, turn up the excitement and make those (holi)days count. Over 4,000 things to do in Australia & New Zealand. Get the best value tours & attractions.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

323 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(323)

232 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good Experience

It was very easy and accessible at the check-in counter.

23. desember 2025
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Svar fra Experience Oz

Great to hear—thanks for letting us know! Glad the check‑in process was smooth and straightforward for you.

Vurdert til 5 av 5 stjerner

Highly recommend it!

There was a deal on one day pass for dreamworld. If you buy 3, they give 4. We were 6 of us. I bought 3 with deal and 2 for my kids individually. Also, they accept bnpl payment option. I was really lucky to find them in Google. Thanks ExOZ

27. desember 2025
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Svar fra Experience Oz

So glad you found that Dreamworld deal. Thanks for choosing us!

Vurdert til 1 av 5 stjerner

Worst booking portal !!!

Bought Gold Coast combo theme park tickets online through Experience Oz expecting a smooth, family-friendly experience. Instead, it was a complete mess.

When we arrived at the theme park, the voucher provided had no barcode, and we were denied entry. Only after calling the number on the voucher were we told that Experience Oz does not provide online tickets and that we had to physically collect tickets from a kiosk in Surfers Paradise.

This critical information was never mentioned anywhere during the booking process or on the voucher. No instructions, no warning, nothing.

As a result, we had to travel 30 minutes each way with family, completely disrupting our plans and wasting valuable time and money. This is unacceptable for a company selling theme park tickets to tourists and families.

Poor communication, poor customer experience, and unnecessary stress. Would not recommend and will not use Experience Oz again.

26. desember 2025
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Svar fra Experience Oz

Thank you for your feedback Rajesh. We’re sorry to hear about the frustration during your experience.
The requirement to collect tickets from the Surfers Paradise kiosk is included in the instructions on our website, as well as on your voucher in the confirmation email. We’ll review how this information is presented to ensure it’s as clear and noticeable as possible for future bookings.
Your feedback is important to us, and we appreciate you taking the time to share it. If you have any further concerns, please reach out to our team—we’re here to help.

Vurdert til 1 av 5 stjerner

I book my river rafting on 27 Dec 25

I book my river rafting on 27 Dec 25, you guys asking me about my experience what should I say about my experience on 25 Dec 25? I am choosing the 25 Dec, because I can not submit review without choosing it

25. desember 2025
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Svar fra Experience Oz

Thank you for your feedback Nitesh. We understand the confusion caused by the review system requiring you to select a different date than your actual experience. Unfortunately, this is a limitation of the platform, and we appreciate you pointing it out.
We hope you were able to enjoy your river rafting experience.

Vurdert til 5 av 5 stjerner

Great deals

Great deals, good savings, easy process to follow

21. desember 2025
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Svar fra Experience Oz

Thanks for the review! Awesome to hear you enjoyed the savings and found the whole process nice and simple.

Vurdert til 5 av 5 stjerner

Great value for money

The price of the particular tickets that I purchased- great value for money. Also an informative & easy to navigate website.

17. desember 2025
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Svar fra Experience Oz

We’re so glad you found great value and enjoyed the easy to use site! Thanks for sharing your feedback.

Vurdert til 5 av 5 stjerner

Quick and easy to use

Quick and easy to use. Will be happy to purchase again off this site

3. desember 2025
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Svar fra Experience Oz

Hi Ashley, thanks for sharing your feedback, we really appreciate it.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. The team went above and beyond in supporting my refund request. I really appreciated this level of service in challenging circumstances

15. desember 2025
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Svar fra Experience Oz

Hi Hugh, thank you for your feedback. We're glad to hear our team was able to support your refund request and that you appreciated the service!

Vurdert til 5 av 5 stjerner

Dreamworld tickets super easy to purchase

Easy to purchase, got the Dreamworld tickets on sale (buy 3 get 1 free)
I needed 4 so this was awesome
Tickets sent to me within secs of purchase
Will definitely be coming back again, next time i need tickets

13. desember 2025
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Svar fra Experience Oz

Hi, thank you for sharing! We’re so glad you scored a great deal and had a smooth experience. We look forward to helping you again next time!

Vurdert til 5 av 5 stjerner

I got what I wanted and no trouble…

I got what I wanted and no trouble paying and gifting, thank you, very happy

11. desember 2025
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Svar fra Experience Oz

Fantastic! We’re so glad everything went smoothly and you’re happy with your experience. Thank you for sharing!

Vurdert til 3 av 5 stjerner

Payment failed to go through

Edit !
Spoke to a lovely lady this morning who sorted it all out, happy days.
Payment failed to go through. 3rd time lucky using a different card. The original 2 are "pending" on my bank statement.
Don't feel confident using this company in future.
Will try to call tomorrow and sort it out, hopefully.

11. desember 2025
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Svar fra Experience Oz

We’re so sorry for the payment issues you experienced. We understand how frustrating this can be and appreciate your patience. I can see you have now spoken with our team to get your bookings finalised and the extra payments returned.

Vurdert til 3 av 5 stjerner

Delay in reply for purchased tickets

We purchased 2 adult tickets for the 2 day special at Dreamworld.
I put the incorrect email, I realised when my son did not recieve his tickets.
I emailed immediately the same day and we did not get a reply for atleast 4 days, then we finally recieved an email with the tickets but cannot open the tickets.
Have emailed again but we still have not had a reply.
Am not happy

30. november 2025
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Svar fra Experience Oz

Thank you for sharing your experience. We’re sorry for the inconvenience and the delay in responding. We are experience a large volume of enquiries at the moment and understand that 4 days is not an acceptable time frame to receive a response. I can see that our team have sent an email to yourself and your Son on the 8th of December with the voucher attached due to you not being able to open them. If you have not receive these emails please let us know.

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