JP, Leon and Iain were so incredibly helpful in the search for my son’s baby carrier. Helpful and polite customer service! Cannot thank them enough!!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I lost my wallet on my flight home and reported it Glasgow Airport's Lost Property team. Danielle recovered it very quickly and her communication throughout the process was excellent. Iain from Excess... Vis mer
My purse was lost at Luton airport. Excess luggage got it returned to me quickly and efficiently. They were very helpful. Special thanks to Martyn, the Area Manager and his staff.
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far rit... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was served by Rovilena and the service was excellent! Will come back again! Thank you
I was served by Rovilena
Rovılena was very helpful
Rovılena was very helpful! Would recommend!
Ciara was very helpful with assisting…
Ciara was very helpful with assisting me to find the correct charger for my phone. Definitely recommend!
After losing my bag I went to the…
After losing my bag I went to the excess baggage desk where a very friendly lady called Tat spent some time searching for it. She found it and resolved the situation in a very professional manner - many thanks Tat
Rovilena
Rovilena
Perfektno, zelo prijazna in topla prodajalka. Nam je pomagala pri stiski, ko smo nekaj pozabile v hotelu
Rovilena at least excess baggage was…
Rovilena at least excess baggage was very helpful and helped me get my bag back that I lost and was very professional. Thank you
She found our cream a deodorant even…
She found our cream a deodorant even though we didint remember the brand and we didn’t even had the ticket. She really did her best to help us and we appreciate it. She was really nice and she was called Rovilena.
Steven was very helpful
Rovilena help with the queréis and…
Rovilena help with the queréis and información that we adkef for she is amazing
Rovılenashe was really helful wıth us
Roviltna is such a nice girl!!
Roviltna is such a nice girl!!
She help me to select a good SIM card.Really a good help!!!
Thank you!
Forgot my carry-on bag at the bag collection belts and only realised what happened after I had left the airport. When I got to the lost luggage booth, Rovilena could tell I was stressed about my missing bag, she put me at ease. She was extremely kind, helpful and friendly. Luckily she was able to locate my missing bag. Thank you so much!
Lost my bag
Lost my bag in the airport and was extremely stressed. Rovilena was so wonderful and helped me locate my bag. She was so extreamly helpful and the staff here at Stansted at amazing
Thank you your help me rovilena
Rovilena is an amazing person anf was…
Rovilena is an amazing person anf was so helpful
Lost my bag and Rovilena was super…
Lost my bag and Rovilena was super helpful and helped me locate my bag.
Thank you so much!
Do not forward luggage with this company
We sent a suitcase of personal belongings from Heathrow airport to our hotel in France. Excess Baggage did all the paperwork and now French Customs via DHL are demanding a further €800 before they will release our suitcase. Excess baggage have provided no assistance and cannot be contacted. We are now having to buy replacement clothes and ski gear for our holiday. Very expensive mistake using this company.
Thank you the manager Gabriel for…
Thank you the manager Gabriel for kindness and fairness. It made my day! Merry Christmas to Excess Baggage company! Love you
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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