JP, Leon and Iain were so incredibly helpful in the search for my son’s baby carrier. Helpful and polite customer service! Cannot thank them enough!!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I lost my wallet on my flight home and reported it Glasgow Airport's Lost Property team. Danielle recovered it very quickly and her communication throughout the process was excellent. Iain from Excess... Vis mer
My purse was lost at Luton airport. Excess luggage got it returned to me quickly and efficiently. They were very helpful. Special thanks to Martyn, the Area Manager and his staff.
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far rit... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful
Very helpful! Shub was extremely helpful and a pleasure!
Very good experience with Ash
Very good experience with Ash
Rovilena was amazing!
Rovilena was amazing!! I had an inquiry about a missing item and she was super nice and helped me find it right away
Excellent customer service from Miruna
Excellent customer service from Miruna, thank you!!
Excellent help and professionalism from everyone at the Excess Baggage Co
Gabriel was fantastic, after emailing my Dad to let him know his bag had been found and hearing no response, he phoned to check that we were aware and helped me with some useful information to ensure I could pick it up easily. He also reassured me that the money inside was safe and all contents intact. When I got to the counter I was greeted by Rovi, who was friendly and professional, going through all the necessary checks when collecting an item of high value and refunding the cash they had banked for safety. She even got me a glass of water as I was a bit flustered. Another staff member checked through the contents with me at the counter so I was reassured further. I was pleased to meet Gabriel at the counter too so I could thank him for his help, and he was helpful and understanding again. Thank you so much, it was quite a stressful situation but everyone was friendly, courteous and professional, which I'm very grateful for.
Rovilena thanks for your cooperation
Rovilena thanks for your cooperation
Rovilena is really helpful
Rovilena is really helpful
Rovilena helped me with my luggage fix
Rovilena helped me with my luggage fix. Absolute star ⭐
Rovilena was really lovely
Rovilena was really lovely! Great service!
Staff very felpfull
Staff very felpfull, explained everything. Took time to show how it works. I am very happy with them assistance and recomend for everyone
Adi was very patient and the whole…
Adi was very patient and the whole process was smooth
Rovilena was very kind and helpful with…
Rovilena was very kind and helpful with our lost headphones. Much appreciated!
Rovilena è stata la miglior amica che…
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far ritorno a casa. Miglior servizio ma visto.
Rovilena was so kind and helpful…
Rovilena was so kind and helpful towards me when my phone had died and had to catch a flight within an hour. She advised me well with products. Really grateful for her service.
Rovilena pretty good
Rovilena pretty good. She help me put my phone on the charger
Rovilena
Rovilena, she is ver polite, simpatic and very professional
Rovilena é perfeita
Rovilena é perfeita, maravilhosa, atenciosa!
Rovilena was kind and nice
Rovilena was kind and nice! The wrapping is strong and safe
Having had lost my lunch with important…
Having had lost my lunch with important items inside I was delighted with the service from Ash at lost property at stansted.
She was friendly and very helpful . Quickly I got my item which made me very happy ! THANK YOU ASH XXX
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








