I have a.be domain with EuroDNS. DNS Belgium required me to update my registrant name from "Qarluq Najmidin" to "Xirifu NAJIMIDING" to match my passport and Belgian residence card. I contacted... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Je suis arrivé chez Eurodns en panique ; je venais de quitter un fournisseur qui ne me donnait plus satisfaction. Très rapidement, les interlocuteurs différents ont planifié les soucis et j'ai pleinem... Vis mer
Selskapet har svart
Meermaals pogingen gedaan om onze account info te updaten, het telefoonnummer was immers verouderd. Dit lukte niet maar in een of andere actie was dat nummer van belang om je identiteit te bevestigen... Vis mer
Selskapet har svart
Contacted their support for a PHP error because a PHP extension is missing on my website today when everything was working until yesterday. I'm a full-time sysadmin and understand fully the tech... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Kontaktopplysninger
24 Rue Léon Laval, 3372, Leudelange, Luxemburg
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
3,1
Middels
318 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lösungsorientierter und optimaler Support
Lösungsorientierter, sehr guter Support. Man hat sehr oft den gleichen Ansprechpartner und verliert sich nicht in irgendwelchen Call Centren. Wirklich empfehlenswert!
Mr. Ken the MAN!!
16. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thanks, Mačak. We appreciate your feedback.
Support takes 48+ hours to respond via email
I took out a hosting package...but I bought a domain on another registrar.
I got the nameservers but it was impossible to figure out how then to connect this external domain to my hosting account.
Contacted support and they didn't reply to my email within 48 hours during working days...nearly all other web hosting companies have live support or respond quickly.
Pretty useless.
10. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Hi Joshua.
We're sorry to hear about your experience.
Unfortunately, the reference number provided relates to another customer. Could you please share more details about your case so we can assist you further?
Thank you.
Best regards.
Never a problem
Never a problem, everything is clear and service is flawless
15. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thanks for your feedback.
El soporte
Tiene un soporte, excelente. Y se nota.
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thanks, Antonio.
No problems
No problems, no issues, good services.
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thanks for your feedback.
Good service
Good service. Clear and convenient control panel. Relevant services.
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you, Brian.
My assessment of your conference
The initiative was great in essence, but very interesting also content-wise. The background study is high-level, the panels were well-designed... To be continued.
26. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thanks, Patrick.
Easy platform to manage your certificates
Easy platform to manage your certificates and good prices !
19. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you for your feedback, Alexandre. :)
Support staff always willing to help
Support staff always willing to help, and easy online platform to use for non-expert customers
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you for your feedback, Barnett.
Nearly unlimited choice in domain names…
Nearly unlimited choice in domain names and mostly not too pricey.
Their website is difficult to navigate but the helpdesk is great and fast responding.
Been using their services for the past 10 years and apart from the complicated website I'm very satisfied.
23. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thanks, Boudewijn.
professional company with excellent support team
I was assisted swiftly, kindly and decisively by support-coworker Ken. I rarely require support at EuroDNS but when I need it I can count on being helped with my problem in a professional and efficient manner.
10. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Hi Andres, thank you for taking the time to provide us with your supportive feedback.
We truly appreciate it and are always happy to assist.
15€ Kosten für eine Namensänderung!
15€ Kosten für eine Namensänderung!
Ich bin seit vielen Jahren Kunde und wollte den Namen auf der heutigen Rechnung ändern lassen da sich die Firmierung geändert hat in der Zwischenzeit. Das ist totaler Wucher und in 40 Jahren Geschäftsleben musste ich noch nie einen Cent bezahlen für eine Namensänderung und unsere Kunden auch nicht.
Nach der heutigen Antwort vor EuroDNS vom 01.10.2024 hier noch ein Kommentar dazu.
Ich hatte ja schon erwähnt das ich nach der Fertigstellung der Rechnung bemerkt hatte das eine einzige Zeile nicht korrekt ausgefüllt war. Und da steht nun mein Name, auf den früher die Firma lief, anstatt des neuen Firmennamens, alles andere inkl. der neuen VAT Nummer und Adresse war von mir schon richtig vorher geändert worden. Ich hatte auch den neuen Firmennamen eingetragen, aber anscheinend wurde er vom System nicht gespeichert, das kann passieren, ist ja nicht schlimm.
Und nun soll ich für das Austauschen meines Namens (9 Buchstaben) durch den neuen Firmennamen (15 Buchstaben), an genau dieser Stelle im Formular 15€ bezahlen!!!
EuroDNS würde also von mir 1€ pro Buchstaben den sie tippen müssten nehmen!
27. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Hi Sven,
Thank you for reaching out. We apologize for the inconvenience you've experienced. Upon review, we have identified that the issue occurred due to the use of an incorrect profile when issuing the invoices. The current charges are a result of the reissuing process.
We hope this clarifies the situation. Should you need further assistance, please feel free to contact our support team at support@eurodns.com, and they will assist you promptly.
The platform is easy to use and offers…
The platform is easy to use and offers multiple options for the registration and management of domains and other products.
18. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you, Eduardo! :)
Svar fra EuroDNS
Thank you for your feedback, Duarte! :)
EuroDNS is perfect
EuroDNS is perfect, very reliable, great Admin Gui., top!
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you, Johannes. We appreciate your feedback.
Very useful communications
Very useful recall of deadlines, short reaction and easy to communicate with.
27. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you, Mauro :)
better choose another service
do not enter card data into this service, auto-renewals are deducted without the possibility to cancel them even in pending status
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Dear Customer, we apologize for the inconvenience.
Customers always have the option to cancel auto-renewals with just a single click. If you need further assistance, feel free to email us at support@eurodns.com, our team will help you promptly.
Auch beim zweiten mal wo ich Hilfe…
Auch beim zweiten mal wo ich Hilfe brauchte wurde mir fachlich und schnell geholfen !
EuroDNS kann ich nur weiterempfehlen.
30. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you, Paul! :)
Quick but unhelpful
Customer service was quick to respond but wasn’t actually reading the questions so it took ages to get a problem resolved. Resembled talking to a bot even though it was a human. Wouldn’t recommend from a service point of view.
5. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Dear LC,
Thank you for your feedback. We appreciate you sharing your experience and are sorry to hear it wasn’t as expected. We'll take this seriously to ensure better service going forward.
they've put the wrong contact details on my domains
They've put the wrong contact details on domains purchased by me, yet they ask me to pay in order to do a "TRANSFER" and rectify the data. The problem is their UI because, during checkout, after selecting the company profile which I had created earlier, it still did the order with my default private person profile.
EDIT: I was not able to solve this with the support team, no idea why they're saying that.
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra EuroDNS
Thank you for your review, Laurențiu.
We'd like to clarify that we always charge for domain transfers, as it's a standard procedure in our service. Regarding the contact details, we understand you selected your company profile, but the order was processed using your default private person profile, which may be due to the setup in your account.
We’re glad to see that you were able to resolve this with our support team, and we’re here to help with any future questions or concerns.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.