Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
Selskapet har svart
I recently purchased an engagement ring from Ernest Jones, I was served by a lovely lady called Millet. She was amazing at helping me find the right ring with little information, as I didn’t really... Vis mer
Purchased a ring and within 2 weeks a stone fell out, took it back and told ring would have to be sent away!! Had to repeat myself that the law states a replacement or refund also qualify s, staff nee... Vis mer
Selskapet har svart
Charlie from Cambridge was so helpful and knowledgeable. I had lost my wedding ring and needed a replacement, yet haven’t visited a jewellers in over 10 years. I didn’t really know what to expect b... Vis mer
Skrevet av virksomheten
Unit 44 Lion Yard, CB2 3NA, Cambridge, Cambridge, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered and delivered with ease.
Just what we wanted. As described.
Very pleasant purchase experience, offered water or wine and a seat which made the whole purchase 5star . Watch size adjusted while we waited . Well done everyone .
Received a lovely warm welcome & great service with a smile 😊.
Staff Chelsea was extremely professional & friendly. I would definitely recommend a visit to this shop.
Great service and very professional helpful staff without being too pushy.
So different from when we went into F Hinds and she was literally reading off a script. It was embarrassing to listen to.
Assistant advised me to get the care product protection after i told him it was a gift for my 16 year old son.
Excellent service
Richard and his team at the Cambridge branch offer an amazing service and we are never disappointed.
I visited your Cambridge store to view a particular watch. I was exceedingly impressed with Richard , store manager and his colleague for spending an hour with me showing me the watch and how it worked and setting it up for me. I cannot praise them enough.
Eavan is amazing and we keep coming to get her advice and help. She is very helpful, honest and amazing with customers. She should get a bonus for all her hard work and exceptional customer service skills!
I bought a beautiful white gold chain, the assistant who served me was so helpful and had a really friendly manner
Disgusted, we brought an engagement ring in Cambridge store lovely assistant had to order our size we payed cash, expected delivery friday, thur afternoon had an email saying out of stock ....not good enough we had already payed i had a day off Friday for delivery and an engagement party that night! Had to cancel as i was so upset, you spoilt our experience which was so special to us,now waiting for another ring to be re-sized arranged from Cambridge store after a telephone conversation Friday morning, it better be perfect with no other problems or matters will go further

Svar fra Ernest Jones - Cambridge
Very satisfied with both online and in store orders and service received by the Cambridge store staffs.
Went to visit the store today for an exchange, Chelsea was very welcoming and super helpful, and very patient, thank you for your excellent customer service!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.