Energenie Anmeldelser 

537
TrustScore 2.5 av 5

2,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Products poorly made with short lifespan over 7 plug units failed so far. Support is a complete joke extreme waits for reply .and when they do come back it's not care attitude it's out of warran... Vis mer

Vurdert til 1 av 5 stjerner

Purchased unit week ago could not get it too work contacted tech support. Took 3 days to respond. got it functioning. But couple of issues dashboard would not auto update, reading were on average 400-... Vis mer

Vurdert til 5 av 5 stjerner

Quick delivery of part ordered. Had no need to contact them so cannot comment on CS etc. Installation of MIHO043 master/slave light switches OK. Wiring not exactly as the included leaflet but so long... Vis mer

Vurdert til 4 av 5 stjerner

I'm currently using a hub with 4 TRVs, 2 sensors, 1x light switch, 1x WiFi plug, 1x 4 way lead and an adaptor. No issues setting up and all work as intended. I have them all interacting with Google as... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

2,4

Under middels

TrustScore 2.5 av 5

537 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,4

Alle anmeldelser

(537)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Answered my query next day. Ordered my item with no issues and it was here in a matter of days. My dad is delighted with his extra remote! Thank you.

24. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Falsely adverted integrations

Falsely adverted in their site and packaging that their products worked with Nest, but they don’t! I know it’s because Google changed the way it worked, but they need to remove this claim.

23. oktober 2019
Anmeldelse skrevet uten oppfordring
Logoen til Energenie

Svar fra Energenie

Dear Richard,
Thank you for your review. As you rightly mention Google has removed its 'works with Nest' platform, and all reference to Nest should have been removed from our website. Unfortunately I see that Nest is still mentioned, and I have asked our marketing team to address this and get it removed.
Regarding the packaging and supplied instructions, there is nothing we can do about product which is in channel just now, but we are updating instructions and will be publishing them online.

Best regards
Energenie

Vurdert til 3 av 5 stjerner

Great concept, unreliable product.

Idea behind the product is great, but the product itself (radio controlled 4 socket multiplug), a bit less. I needed new one because old one's 3 out of 4 plugs stopped responding to the remote. I've been using it for over a year - not much, but ok, maybe less sturdy piece. I liked the product general concept, so I got 2 new ones, 1 for replacement, other in case I need it somewhere else. Now I'm using the second new one as a replacement for the first new one... The first of new ones lost responsiveness on one of the sockets, after just few weeks of use.

14. oktober 2019
Anmeldelse skrevet uten oppfordring
Logoen til Energenie

Svar fra Energenie

Hi Semcorda, have you been in touch with our support team. If not please do so and we will replace the faulty products for you.

Kind regards
Energenie
https://energenie4u.co.uk/about_us/contact_us/

Vurdert til 5 av 5 stjerner

Energenie New WiFi Plug - marked improvement

Energenie - WiFi plug.
Before I begin my review, my top tip is to plan what you want to achieve out of your connected home and why. It's a big commitment and not cheap to buy an automated set-up and you dont want the company to vanish. I built my system up over 24 month and that's why I chose Energenie. They have an array of products that meet be those who are technically engaged and those who just want it to 'do what it says on the box'.
Energenie are always looking to improve and move forward. Their customer service is responsive, so great if you are struggling or have a suggestion. This latest Wifi plug is a leap ahead of others bulky offerings, which means a double socket is still a "double socket". What do I mean? You'll understand if you choose a different brand !!! Energenie wifi plugs are small and do a great job. Trust me.

16. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I'm a electrician installed at a third…

I'm a electrician installed at a third party address easy install need 35mm back box's ( light switch) two way switches need to have feed and switch line at master switch. Have yet to see lights go on and off indpendently as others have reported

9. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The timer works well but the selection…

The timer works well but the selection of the time duration is unmarked and not described in the instructions. To select half an hour the indicator is placed in the top position, to select one hour move the indicator one click down, for three hours two clicks down and for eight hours four clicks down.

20. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til Energenie

Svar fra Energenie

Hi, thanks for your review. The ENER001-V should have the time settings marked on the side next to the sliding switch. If this is not the case please contact us directly by visiting https://energenie4u.co.uk/about_us/contact_us and provide a photograph.

Many thanks,
Paul
Quality and Certification Manager

Vurdert til 1 av 5 stjerner

Constant glitches

Constant glitches! on my 5th Gateway (they may send for free but I am bored of trying with them). I made an effort to contact the technical director through Linked in as I thought I would give him a chance to defend his shoddy products before I went public but clearly doesn't care as no response!

18. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Great idea, just temperamental! (PC Automatic Standby Shutdown)

This is my third gang. I've found they work great for a period, then they don't switch off automatically. You hear the clunk sound but the gang stays on. I've later found that if you bang / thump the unit it seems to work again.
The concept is brilliant, it just needs a tweak guys! All three gangs have experienced the same issue which were purchased approx a year apart.
No response from tech support.
I don't think I can justify buying another.

27. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Order Dispatched a week late

Placed an order on the 1st July one week later no sign of order despite order confirmation advising product would be shipped next day (1-5 day deliver time)

Chased Order and was advised it hadn't shipped until 8th July

Disappointing delivery/service, product itself is brilliant

16. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good product.

These are the best products for turning appliances on/off. It's a shame they changed the battery on the handset,when the battery runs out I have always had to replace the handset as its impossible to replace the battery.

11. juli 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv