edel-optics.ie Anmeldelser 

163
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Vis mer

Vurdert til 4 av 5 stjerner

Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Vis mer

Vurdert til 2 av 5 stjerner

Second time I've had a bad experience. This time, my delivery is 7 weeks. No sign, no refund, no help. Only "we're still trying to find where your product went" . It's irrelevant, it didn't get to me... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... Vis mer

Informasjon om virksomheten

  1. Solbrillebutikk
  2. Kontaktlinseleverandør
  3. Brillegrossist

Skrevet av virksomheten

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 16 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(163)

12 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. My frames were delivered in less than 48 hours (although i did get a wierd email initially which I ignored, saying they would be dispatched in 2 weeks)
Delighted

15. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best internet price for genuine branded…

Best internet price for genuine branded product delivered without delay ….yes I would recommend edel better than the high street as you are not dissuaded from your choice of spectacles to suit what they have in store or what’s unnecessarily extra cost

24. mai 2022
Vurdert til 4 av 5 stjerner

Excellent service from eel-optics and…

Excellent service from eel-optics and excellent price compared to other sites. Only downside - - returns aren't free and while my sunglasses are incredibly beautiful - - I had no idea from the pictures that the lens was so light in colour - it's pretty useless as a barrier from the sun. I would return if it was Ireland, but return to Germany isn't worth the cost.

13. mai 2022
Vurdert til 5 av 5 stjerner

Edel-Optics

This is a fantastic online experience very easy to navigate through the process and delivery times were prompt and well informed
Highly recommended.!
☺️👌

6. mai 2022
Vurdert til 1 av 5 stjerner

I made a purchase on the 8th of April

I made a purchase on the 8th of April, and still no resolve or update on the sunglasses I payed for. My holiday has passed by and yet nothing, no clarity and customer service are now responding in German when I query with them. Very unprofessional, avoid doing business with this so called company
Order number

E-IE22-3431723

2. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til edel-optics.ie

Svar fra edel-optics.ie

Dear Eoin,

Thank you for your feedback. We're terribly sorry you had this experience with us. Could you please confirm your order number in your review so we can check that for you?

Kind regards,

Your Edel-Optics Team

Update:
Dear Eoin,

Thanks for providing your order number. A member of our team has already been in touch and informed you of the expected delivery time. If you would prefer to cancel, please let us know by email. Apologies for any inconvenience this has caused. Thanks for your patience!

Kind regards,

Your Edel-Optics Team

Vurdert til 5 av 5 stjerner

Happy customer

Was a bit worried when I read reviews of this website AFTER I purchased my Raybans. However I need not have worried. They arrived very promptly and were exactly as described.

22. april 2022
Vurdert til 4 av 5 stjerner

Very happy with my purchase

Very happy with my purchase, RayBans. Delivery by courier came quickly and on the expected date. Initially had issue with payment but rectified once I contacted customer service.

Only removed one star because it was so difficult to find the right customer service. Contacted US first then finally reached UK support.

18. april 2022
Vurdert til 1 av 5 stjerner

Placed an order on the 8th of april…

Placed an order on the 8th of april 2022 had a bit of contact with this company and now we can not get hold of them to see where our item is. We have sent numerous emails with no reply and also can’t get hold of a customer service representative over the phone either now. A little concerned as this item was a birthday present and now I have a very disappointed daughter. E-GB22-3451755

18. april 2022
Anmeldelse skrevet uten oppfordring
Logoen til edel-optics.ie

Svar fra edel-optics.ie

Dear Louise,

Thank you for your review. We're very sorry you couldn't get in touch with us immediately. Your order has now been delivered. We hope your daughter likes the glasses. Thanks again for shopping with us.

Best regards,

Your Edel-Optics Team
Update:
Your item has been delivered. We hope you like it. Thanks for your patience and for shopping with us.
Kind regards,
Your Edel-Optics Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv