Drinkstuff Anmeldelser 25 775

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is not the first time I've purchased items from Drinkstuff and have always been satisfied. The quality has been as expected and represents good value for money. They've kept me informed from ord... Vis mer

Vurdert til 4 av 5 stjerner

Ordered glasses and napkins for my village hall. Easy to find what I wanted and order. Delivery was quick. Only criticism is the packing leaves a lot to be desired (maybe somone was having an off day)... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Some issues with delivery and communication initially, and less than amazing customer service. Have been in touch since and rectified. Products and prices are solid so will be returning.

Selskapet har svart

Vurdert til 5 av 5 stjerner

First time ordering from this company. Ordered a set of 6 highball glasses. Unfortunately 2 were damaged on arrival. Called Drinkstuff and explained the situation. They sent 2 replacements the very ne... Vis mer

Informasjon om virksomheten

  1. Leverandør av restaurantforsyninger
  2. Bestikkforhandler
  3. Gavebutikk
  4. Glasstøybutikk
  5. Forhandler av hotellutstyr
  6. Kjøkkenutstyr

Skrevet av virksomheten

We’re Drinkstuff, an online retailer of bar, glassware, tableware and catering equipment here to help both home and business customers. With over 20,000 unique and inspiring products from top brands, you can be sure to find exactly what you need.

Why buy from Drinkstuff?

Skrevet av virksomheten

Live Stock
If an item is shown "In stock" on our website it is in our warehouse and ready to be picked, packed and dispatched to you.
Free Delivery over £100
Spend over £100 and get Standard UK Delivery for FREE! Get free delivery to Scottish Highlands, Northern Ireland and Off-shore UK when you spend over £100.
Next Day Delivery with 1 Hour Time Slot
Select Next Day Delivery with DPD and receive a 1 hour time slot on the morning of your delivery via email.
Business Discount
If you're a business, please contact our dedicated sales team to discuss your requirements. Our Business Account offers discounts on regular orders and bulk purchases. Contact: sales@drinkstuff.com
Safe & Secure
We accept debit/credit cards over an encrypted connection as well as PayPal for a fast, hassle-free payment.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

26k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Amazon delivery cancelled

Amazon delivery cancelled. No email from drinkstuff, no explanation. I've been refunded but if I'd have been relying on this order I'd have been in trouble.
Pretty shit really

18. september 2025
Logoen til Drinkstuff

Svar fra Drinkstuff

Dear customer,

Thank you for leaving your feedback.

I am firstly sorry to hear about your experience with us, this is not what we wish for our customers to receive.

With this parcel, it appears the courier had returned it to us as the driver noted the delivery was rejected.
A refund has been issued when the parcel was returned, but you should have been offered the option to have the goods resent. I deeply apologise this was not the case.

I will be in touch to discuss this further with you.

I apologise for the inconvenience caused and I will look into this matter.

Best regards,
Amelia
Sales Support Lead

Vurdert til 1 av 5 stjerner

Sent a product that looks completely…

Sent a product that looks completely different to how it was advertised on the website. For a product that is judged purely on aesthetics this is very unhelpful. Barely a apology and no real options or help other than well this is what you get. Very disappointed.

26. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Drinkstuff

Svar fra Drinkstuff

Dear Marcus,

Thank you for submitting your review.

We are all very sorry to read your comments and to know you are unhappy with your purchase. I am also sorry to hear that the team were not able to assist you with this.

I unfortunately cannot see any details have been provided for me to investigate this matter further for you.

Please do kindly provide your order number or email me via hello@drinkstuff.com and I will happily take a further look.

I hope to hear from you soon.

Best regards,
Amelia
Sales Support Lead.

Vurdert til 4 av 5 stjerner

Poor delivery service

Only part of order delivered by carrier, DPD(next day delivery paid). Waited a day to see if rest arrived, it didn't. Contacted drinkstuff who sent out rest of order with apologies, but who subsequently contacted to say order still would be incomplete with only partial dispatch made. This part order did arrive. Drinkstuff did refund the missed part of the order and carriage. The rest of the order was eventually abandoned on the doorstep by DPD. Clearly most of the issue is the fault of DPD, but drink stuff have chosen to use them and not given an option to use a more reliable carrier when ordering. Amended trust pilot review, following efforts by drinkstuff to resolve issues.

2. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Drinkstuff

Svar fra Drinkstuff

Dear customer,

Thank you very much for leaving your feedback.

I am firstly sorry to read your comments on the delivery service. Unfortunately, we do have to rely on third-party couriers to deliver our goods, so when a parcel becomes stuck at their depot, there is only so much we can have them do.

However, the Drinkstuff team will always do their very best to help and the outstanding parcel was resent from us on a next day service.

Sadly with your replacement order, we did not have every item in stock at the time. I cannot see that we have refused to reimburse you for the delivery fee?

I will be in touch to discuss this further and hopefully change your opinion.

Kind regards,
Amelia
Sales Support Lead

Vurdert til 5 av 5 stjerner

Absolutely one of the best bar products suppliers

Absolutely one of the best suppliers
of bar related products in this field, used for personal and professional supply over several years.

Total experience from ordering to delivery is usually flawless and packaging is among the best I have seen. Be aware this is for bar related supplies including cocktail syrups and NOT an alcoholic drinks supplier. Highly recommended.

19. desember 2024

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