Went in to the Llandudno store today not really knowing more than the fact we needed a new king mattress. We received great service from the floor assistant (Conor) and his manager (Aled). Both made t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went to store in Knaresborough retail park to check that mattress was looking to buy was suitable. Salesman was quick to show me product and allowed me to test it out This then made me to decide to... Vis mer
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... Vis mer
We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partn... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet av virksomheten

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktopplysninger
Storbritannia
- www.dreams.co.uk/help
- www.dreams.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really great customer service
Really great customer service, staff very observant as to which mattress we tried before using sleek match ! worked really well as he was able to recommend the ones matched for us with the ones we had tried!
Fabulous to try pillows with mattress too👍
Dreams visit
Jamie welcomed us , assisted us ,and put a package together which turned into us purchasing a bed.
Helpful & patient all in one
Easy website to use
Great service
Mark and Glen were very helpful and informative - they understood our precise requirements and came up with a very agreeable solution - great service10/10
Very knowledgeable and friendly helpful…
Very knowledgeable and friendly helpful staff
Customer service attention to detail…
Customer service attention to detail from Sophie
Solihull branch
Solihull branch - I was greeted straight away when I entered the store by Lynne, who helped me thoroughly. Lynne was really knowledgeable about what I needed, made some excellent recommendations and offered me a nice hot drink. Lynne made some excellent suggestions about products I would need and made the entire process really easy for me
Cory was very helpful and…
Cory was very helpful and knowledgeable. He offered us a cup of tea or coffee which was very welcome.
Helpful advice friendly service and…
Helpful advice friendly service and efficient processing of the admin.
We where very happy with the service we…
We where very happy with the service we got the person was really polite very patient with us and he got us a good deal and he helped us get our bed and the old old one to be taken away for us we where very happy with what we got give this 10 out 10
Great experience from start to finish
Great experience from start to finish. Answered everything we asked and helped us find our perfect bed
Easy process
Easy process - used the machine and showed us what mattresses suit us best! Very professional.
Lovely staff great help picking out a…
Lovely staff great help picking out a bed thank you
Oliver who served me was very helpful…
Oliver who served me was very helpful and answered any questions I had, he is a. Very polite young man,
My overall experience was very positive ☺️
The experience at Dreams was really good…
The experience at Dreams was really good. Mary was so helpful and stayed with us until we found the right mattress and right deal for us
Lovely helpful and friendly staff
Lovely helpful and friendly staff. Bought a mattress for the spare room. Great mattress and half price on the bank holiday sale.
Staff were friendly and welcoming…
Staff were friendly and welcoming without being pushy.
They were well imformed and answered questions honestly. They went out of their way to do their best for you.
Excellent customer service.
Thanks Dale and Samantha
It was a delight to go into a store and…
It was a delight to go into a store and to get the help we needed. Michael at the Havant store was impeccable. From choosing a mattress and bedstead he explained everything. Fantastic salesman.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








