Can’t believe I forgot to review! Dortech, spot on again for service, items better packaged than last time so 5 stars for that. Great pricing. Service etc all excellent.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered 3 sets of upvc door handles and after a week had heard nothing. Tried the Ai chatbot a couple of times but it was unavailable, probably resting or on a break. Spoke to a human next day and th... Vis mer
Selskapet har svart
Great service as usual, well packaged, and delivered within the expected time. Nice and easy. I'm also a repeat customer becuase of that.
Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the go... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Byggevareleverandør
- Byggevareforhandler
- Leverandør av bygg- og anleggsutstyr
- Dørleverandør
- Brannvernutstyrsleverandør
- Verktøybutikk
Om Dortech Direct
Skrevet av virksomheten
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
Skrevet av virksomheten
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
Kontaktopplysninger
Dortech Direct, HD2 1FA, Huddersfield, Storbritannia
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4,6
Enestående
4k anmeldelser
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poor service.
After buying a hand glass lifting sucker I was immediately received a email saying due to suppliers it will take 3 weeks to arrive . I had to phone doortech direct after the 3 weeks for a update and the said it could take another 4 weeks to arrive .very poor communication with customers and a very poor service.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dortech Direct
Thank you for taking the time to share your feedback. I’m very sorry for the frustration and inconvenience caused by the delay to your order and the lack of clear communication throughout the process.
As outlined in our emails sent on 30th March and 16th April, we experienced unexpected supply chain issues that significantly impacted our delivery timelines. However, I fully recognise that this does not excuse the inconvenience caused to you, nor the need for clearer and more proactive updates from our side.
We understand how disappointing it must have been to wait beyond the initial timeframe and then have to contact us for further information. This is not the level of service we aim to provide, and your feedback highlights where we need to improve.
As confirmed, your refund has now been processed, and we hope this has been resolved to your satisfaction.
late delivery
Despite paying for 3-5 day delivery we received the Sika sealant after 12 days. This caused us a stoppage in our production. Not acceptable.
2. april 2026
Svar fra Dortech Direct
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating and disruptive this delay must have been, especially after paying for a 3–5 day delivery and relying on the product to keep your production running. A 12-day delivery is not acceptable, and we sincerely apologise for the inconvenience and the impact it caused your operations
We are currently reviewing what went wrong with this order to ensure it doesn’t happen again
Svar fra Dortech Direct
Thank you for your 5-star review, we’re glad to hear the product arrived safely and everything is okay. We appreciate your support!
Expired product that cannot be used
1. april 2026
Svar fra Dortech Direct
We’re sorry to see your review, but we would like to clarify the situation for transparency.
The product supplied was clearly advertised and sold as short-dated, and this was known prior to purchase. Which is why they are offered at a heavily reduced price.
Following your complaint, the matter was reviewed externally via a PayPal case, which was resolved in our favour, confirming that the item supplied matched the listing and description.
We also note that multiple reviews have been posted regarding the same order. While we respect all feedback, this does not reflect separate transactions or experiences.
We always aim to be clear and fair in our listings and are happy to assist any customer who has questions before purchasing.
Svar fra Dortech Direct
Thanks for your feedback! Great to hear you’re happy with the PVC cleaner we appreciate your repeat business.
Great easy ordering
1. april 2026
Svar fra Dortech Direct
Thank you! We’re pleased you found the ordering process easy and straightforward
Svar fra Dortech Direct
Thanks for your review! Great to hear you’re happy with the glass suckers and found them sturdy and good value
Svar fra Dortech Direct
Thank you for your feedback we’re glad delivery was prompt and everything arrived well packaged.
Svar fra Dortech Direct
Thanks for your review. We’re pleased our team could help with the delayed order and appreciate your understanding.
Great product
Ordered on website and delivered within a few days . Great product dose what it says.
31. mars 2026
Svar fra Dortech Direct
Thank you! We’re glad your order arrived quickly and the product met your expectations
It’s not been delivered yet
30. mars 2026
Svar fra Dortech Direct
Thank you for your feedback, and we’re very sorry for the confusion and delay.
Unfortunately, your original order was damaged in transit, which prevented it from being delivered as expected. As soon as this was identified, a replacement order was issued and has now been delivered.
We sincerely apologise for the inconvenience this caused and understand how frustrating this situation must have been. We appreciate your patience and thank you for bearing with us while we resolved the issue.
Svar fra Dortech Direct
Thanks for your kind words we appreciate your support and are glad you’re happy with the service and pricing
There was a problem with one of the…
There was a problem with one of the screws. A new one was sent with no quibble and foc.
10. mars 2026
Svar fra Dortech Direct
Thank you for your feedback. We’re sorry about the issue with the screw, but glad we could resolve it quickly and get a replacement sent out for you.
Svar fra Dortech Direct
Thanks for your review we’re pleased your item arrived quickly and as described.
Svar fra Dortech Direct
hank you! Great to hear everything arrived well packed, on time, and good value.
The response between retailer and…
The response between retailer and customer...wasn't as responsive as I wanted.but thee company was good with my complaintaint and have been amazing with everything directly and has made everything amazing for me and glad to have 1 on 1 response for interaction great company to corosponde with
Alix harvy
27. mars 2026
Svar fra Dortech Direct
Thank you for your feedback, Alix.
We’re sorry to hear that our response time wasn’t quite as quick as you would have liked, but we’re really pleased that we were able to resolve your complaint and provide you with a positive outcome.
We always aim to communicate clearly and directly with our customers, and we’re glad the one-to-one support made things easier for you.
We appreciate you taking the time to share your experience and hope to be of help again in the future.
allready have Doortech on most of my…
allready have Doortech on most of my scout HQ doors.
10. mars 2026
Svar fra Dortech Direct
Thanks for your review and for choosing Dortech for your Scout HQ doors.
Great to hear you already have our products installed on most of your doors. If you need any support with additional doors or anything further, feel free to get in touch we’re always happy to help.
We appreciate your continued support.
Great service and super product
26. mars 2026
Svar fra Dortech Direct
Thanks for your kind words we’re glad you’re happy with both the service and the product.
Always fast convenient service.
15. september 2025
Svar fra Dortech Direct
Thank you for your continued support we really appreciate your feedback on our fast and convenient service
Very quick despatch
Very quick despatch
Great packaging and very quick delivery. Kept informed of delivery time all the way.
25. mars 2026
Svar fra Dortech Direct
Thanks for your review. We’re pleased everything arrived quickly, well packaged, and that you were kept informed throughout.
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