*** UPDATE - the team looked into my enquiry further and found out the soiled item may have come from their 3rd party supplier. They gave me a full refund and a voucher and an apology. This matter... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
*** UPDATE - the team looked into my enquiry further and found out the soiled item may have come from their 3rd party supplier. They gave me a full refund and a voucher and an apology. This matter... Vis mer
Selskapet har svart
As previously, easy to navigate site and easily the best value. Placed my order and it arrived way before the estimated time, securely packaged and in perfect condition. My go to for tennis equipmen... Vis mer
Great products with fast delivery. This replacement racket was quite a bit more expensive than previous one bought from same vendor not too long ago, including restring costs. But I guess everything... Vis mer
Selskapet har svart
Not so much a purchase, more of Direct Sports' super help when, after 5 months during which I hadn't opened the box of shoes, I realised (just before cutting the tags off!) although the box stated siz... Vis mer
Direct Sports, Racket sports, Running, Hockey & specialist shoes
Wynyard Business Park, TS22 5TB, Stockton On Tees, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
🎾🎾 were for HALE LTC. Easy to purchase. Delivery was as advised and tennis balls arrived in good condition/ packaged in sturdy box’s. Had one issue, with address , my fault and the company dealt with it professionally so order wasn’t held up.
Highly recommend.
Sports Direct system had a ‘gliche’ and processed two orders for the same thing ! Wouldn’t accept it was a fault there end and charge for returns [£3.99] . Tried in vain to explain but there Customer services couldn’t care less. I will not make the same mistake by ordering of them again ! I can see from there Trustpilot ratings I’m not alone. Very disappointed.

Svar fra Direct Sports
Great walking shoes really comfortable and look like a trainer delivery was fast and arrived when stated
Avoid this place. They sent me a skirt for my daughter. It was never even tried on as it was clearly too small. They returned it claiming a stain, even though it had all original tags on and had not ever been warn. Then refused to respond to emails about this. Will now be taking them to court. Avoid this scam of a company.

Svar fra Direct Sports
Today I received a refund into my bank account and it was less than expected. Yet again, this company in incapable of making a refund in full.
I paid £35.07 for my purchased item. There was an additional £5.00 charge added to purchase another shoe box for the said return of the item, plus the cost of the return postage!
I am still waiting for someone to respond to me to explain WHY I have only received a partial refund. I expect a response at some point sollowed by a rude response on trust pilot - your customer service is abysmal and it shows with your ratings AND reviews. Do NOT shop with Direct Sports. Far too stressful.

Svar fra Direct Sports
non sense return policy, got less money than the original money i paid for returning an item,

Svar fra Direct Sports
Outstanding walking shoes. At a great price. And delivered on time
Thank you
I ordered shoes online, but they weren't what I expected. I tried to cancel, but they made me pay to return them which I did and still haven't refunded me after weeks! Their customer service is terrible.

Svar fra Direct Sports
I try to purchase less items from Amazon but his experience shows me why I should not bother. I ordered a pair of shoes, canceled the order before dispatch but unfortunately the item was dispatched and received. I have requested a returns label but I still have not received a response from this company. Credit card was used so I will be logging a dispute if I have not heard back from Direct Sports in 5-10 days.

Svar fra Direct Sports
Prompt delivery - I opted for collection from a drop off store - with updates throughout the delivery process. I had to exchange my product for a different size and this process was easy and clear to navigate on the website and completed quickly and efficiently.
Great value products. Prompt and thorough delivery service, with great communication at every stage of the process.
Excellent product, prompt service and great value for money. Highly recommended.
Good product, quick shipment, no issues
Website is easy, payment easy and delivery was on time.
Was pretty fast , what I wanted and cheaper than I could find anywhere else. So I’m happy!
Delivered everything as ordered correctly. I returned an ankle sleeve as I chose the wrong size and the return process was so easy and fast. Good service.
I rarely write reviews, but this experience was frustrating enough that I felt it needed to be shared. I bought a pair of shoes from Direct Sports, and not long after, they started falling apart and well before you’d expect any issues. I contacted customer services thinking it’d be a simple fix or exchange. Unfortunately, I was wrong :(
Despite explaining the situation clearly and showing the defects, they refused to take responsibility or offer any kind of replacement. The response felt dismissive, and the whole process was more stressful than it needed to be. I regret buying here and won’t be shopping with them again as I've spent a lot of wasted money.

Svar fra Direct Sports
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.