Direct Sports Anmeldelser 

Quick delivery and good product. The return and refund service is smooth and good.

Ordered a pair of trainers. The price was competitive and delivery was prompt. However the fit wasn’t right so they were returned. The return process was simple and the money was refunded within the week. Communication was good, and would buy from them again. Recommended.

I am disappointed with my experience with Direct Tennis. The autofill form on the website pulled in the wrong address details, something that has never happened to me with any other retailer. Instead of acknowledging the issue, the team insisted it was my error, even after I flagged that the form on their site is not working correctly.

I paid for express delivery and then had to pay again for redelivery, which should not have been necessary if the website functioned properly. On top of this, instead of sending a replacement pair while the original parcel was already on its way back to their warehouse, they insisted that I wait for the full return, processing, and reshipping cycle. This has now dragged on for weeks for a simple pair of shoes.

The customer service response was slow and dismissive, and there was no effort to resolve the issue without extra cost or delay to me.

I expected better care for a straightforward order and a clearer willingness to take responsibility for a faulty system. This experience has put me off ordering from them again.

Excellent service from start to finish great product but unfortunately had to send them back as my husbands feet are wide , sending them back was quick and easy and I got my refund back into my bank within 5 working days I would highly recommend

Amazing deal got the racket I wanted at the grip size I needed!

Payment options offered are fantastic too you got PayPal which comes with all of its offerings, the racket itself was dispatched and arrived in minimal packaging (a relief) but of course very well secured and bubble wrapped. Thank you

We ordered two tennis rackets online. My husband's racket was fine and had the correct sized grip. My racket grip was too small and after trying it out carefully once I sent it back. I was refused a refund as I had taken it out of its cellophane packaging! I could not even swop to another racket with the next grip size up. I don't understand how a tennis player is meant to test out a racket without holding it!! Unfortunately our local sports shop has closed down. Please be aware of this when purchasing tennis rackets from this company as they are expensive.

Super quick service with custom stringed racket. Broke my racket on the Monday night, ordered replacement with custom restringing on Tuesday morning. Racket arrived Wednesday, well packaged and ready to use.

Great product, excellent price, speedy service

Product as advertised.
Shoes good.
Delivery process easy to follow and arrived as scheduled

Purchased Merrell walking shoes - great price and available in half sizes which a local retailer didn’t stock. Quick delivery, very happy.

Easy to order items and got delivered as expected

I purchased a pair of Yonex shoes from them, but the size of the shoe is too off the scale, my shoe size 3 and as advices by the website at least half size up, so I chose size 4.5. When I received the shoe and tried on, still very tight therefore filed in a return. After few day, the company sent me back the shoe claiming that it has a stain on the heel and unfit for resale. I couldn’t attach a picture to prove them wrong in here. Such company never use again! Beware this company will scam you if you want to return any item. They should put the return policy not accept any return. This happened with other reviews as well.

I was looking for a particular indoor court shoe for squash. DS had them very well priced (not the cheapest) but to me they are a recognised name for sport kit. Delivered as expected with enough notifications and no issues. I also had the added bonus of the shoes fitting perfectly first time which doesn't always happen.

Great experience using Direct Sports. Excellent range of tennis shoes, competively priced, well described and easy to filter. Excellent customer service when I needed to return my choice for a different size at no extra cost. Swift returns arrangement and very happy with my Asics Gel Solution Speed FF 3.

Speedy service for tennis items ordered. Clear billing and receipt. I would purchase from Direct Sports again.

I sent back an Adidas Tennis skirt and I was sent it back saying I had worn it. I have not worn it still had the label on also they said that it smell of washing powder I had put it with my washing that always smells lovely but I can assure you I did not wear it. The customer service is appalling.. I will never use this company again and I would suggest be very careful and make sure you take pictures of when you receive the item and when the item goes back.

The two Babolat skirts I bought were absolutely perfect. I’m a big fan of their all court tennis shoes and this was a first in their clothing but a great fit, very comfortable and nice fabric! Lots of choice on this website for all things tennis so I will definitely be buying from them again! Delivery was quick too!

Easy to use website and purchase process and delivery was straightforward.

Ordered hockey socks for my daughter on Friday had by Tuesday. Cant fault