*** UPDATE - the team looked into my enquiry further and found out the soiled item may have come from their 3rd party supplier. They gave me a full refund and a voucher and an apology. This matter... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As previously, easy to navigate site and easily the best value. Placed my order and it arrived way before the estimated time, securely packaged and in perfect condition. My go to for tennis equipmen... Vis mer
Great products with fast delivery. This replacement racket was quite a bit more expensive than previous one bought from same vendor not too long ago, including restring costs. But I guess everything... Vis mer
Selskapet har svart
Not so much a purchase, more of Direct Sports' super help when, after 5 months during which I hadn't opened the box of shoes, I realised (just before cutting the tags off!) although the box stated siz... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Direct Sports, Racket sports, Running, Hockey & specialist shoes
Kontaktopplysninger
Wynyard Business Park, TS22 5TB, Stockton On Tees, Storbritannia
- enquiries@directsports-eshop.com
- www.directsportseshop.co.uk
4,0
Bra
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything was delivered on time and as…
Everything was delivered on time and as described on the website
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. It is great to hear you are happy with your order, we hope you will shop with us again.
Kind regards,
Direct Sports
Ordered my trainers and got them within…
Ordered my trainers and got them within the week very good
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. It is great to hear you are happy with our level of service. We hope you will shop with us again.
Kind Regards,
Direct Sports
Good price and prompt delivery.
Good price and prompt delivery.
Arrived on time - exactly as stated. Happy to use them again.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. We are glad you are happy with your order, we hope you shop with us again soon.
Kind Regards,
Direct Sports
EASY TO ORDER AND ARRIVED EARLY AHEAD…
EASY TO ORDER AND ARRIVED EARLY AHEAD OF EXPECTED DELIVERY DATE
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your positive review. It it great to hear your order arrived even quicker than expected, we hope you are happy with your items.
Kind Regards,
Direct Sports
Svar fra Direct Sports
Hi,
Thank you for your review. We are glad to hear about your positive experience and look forward to your next order with us.
Kind Regards,
Direct Sports
Brilliant customer service
Brilliant customer service. Thank you especially Meghan for your help
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for leaving us a review. We are pleased to have been able to support your query, and will pass this feedback on to our team.
Kind Regards,
Direct Sports
Great price
Great price - cheapest I could find on the internet. I would buy from them again
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. We are committed to offering the most competitive prices, and are glad to hear you found a great deal with us.
Kind Regards,
Direct Sports
The K-Swiss tennis shoes I ordered were…
The K-Swiss tennis shoes I ordered were competitively priced & were promptly delivered - I’m a very happy customer!
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear that you are happy with your order, we hope you will shop with us again.
Kind Regards,
Direct Sports
I found the website easy to navigate
I found the website easy to navigate, ordering was easy, updates on delivery, and delivered when stated. All around great experience from direct sports!
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your great review. We are glad to have met your expectations and hope you will shop with us again soon.
Kind Regards,
Direct Sports
Provided the wide fit trainers I needed…
Provided the wide fit trainers I needed for squash (which were hard to find). Arrived promptly and in perfect condition.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. It is great to hear that you are happy with your item and our level of service. We hope you will order with us again soon.
Kind Regards,
Direct Sports
Poor delivery service
Unfortunately, the racquets were not delivered in time so I had to return them. I also wasn’t refunded the extra charge for the 12pm courier service that I paid for but wasn’t fulfilled 😕
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your feedback. We are sorry that your parcel did not arrive within your expected time frame. Unfortunately due to our couriers' processes, parcels sent outside of mainland UK or to Scotland are subject to a possible delay that means delivery can take one additional day. We do include a note of this at checkout to help make our customers aware of this potential delay.
Kind Regards,
Direct Sports
Excellent customer service.
Excellent delivery time. Good stock of ASIC trainers in correct sizes. The trainers were good quality. Good communication from purchase to delivery. All round a great service.
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your great feedback. We are pleased to have met your expectations and hope you will shop with us again.
Kind Regards,
Direct Sports
No complaints!
Never heard of this business before but will definitely be using again! Size was too small so they exchanged it for no extra money or delivery fees!
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for taking the time to leave us a review and sharing your positive experience with us. We look forward to your next order!
Kind Regards,
Direct Sports
Great value and fast deliver
Great value and fast deliver. Free gifts were a lovely surprise!
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for leaving us a review. We are glad you are pleased with your order and extra free gifts.
Kind Regards,
Direct Sports
Love my shoes
Delivery was smooth, fast and free - I love my new shoes.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. It is great to hear that you are pleased with your item, and we hope you will order with us again soon.
Kind Regards,
Direct Sports
Found what I needed and in the size and…
Found what I needed and in the size and style my daughter liked ! Arrived promptly all round good experience.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for sharing your positive experience, we are glad you are happy with your order. We hope you will shop with us again.
Kind Regards,
Direct Sports
Restringing service sucks
Ordered a Wilson Blade racket from them with a restringing service. It was strung with the wrong tension, supposed to be 53lbs, but it was 60lbs when arrived. Would be totally unusable, and had to return it. However they charged me a surprisingly high fee of £35 for returning (even I didn't use it at all). Will NEVER buy a racket from them again!
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that you were not satisfied with your order. We are proud to have an expert team of stringers and only ever aim to complete every restring to the highest quality. It would be of no benefit to us to complete a restring to a tension different to what has been requested. Our Returns Policy does state that a charge of £20 will be deducted from a refund amount where a restring has been completed. The other £15 is comprised of the initial restringing and delivery costs, both of which are non-refundable, as well as the fee for using our Returns Label.
Kind Regards,
Direct Sports.
Good price and the items arrived the…
Good price and the items arrived the next day as planned
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. We are pleased you are happy with your order and hope you will shop with us again.
Kind Regards,
Direct Sports
Great pricing
Great pricing. Fast delivery. Lovely quality.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive all-round experience. We hope you will shop with us again.
Kind Regards,
Direct Sports
Very pleased with all aspects
Very pleased with the product, the price, the prompt deliveries and the process of exchanging for a larger size.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Direct Sports
Hi,
Thank you for your review. We are glad to hear that you found our exchange process quick and straightforward. We hope you are pleased with your new item.
Kind Regards,
Direct Sports
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