I can't recommend Direct Residential highly enough. In what's become an increasingly complicated rental market, they made the entire process smooth and stress-free. Special mention to Ben, wh... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Right from the word go they got me tenants very fast and even though the would be tenants reference did not go through they got me other tenants in the right timeframe and also got me a good contrac... Vis mer
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We had been searching for a property to rent for months, and every local agent we’d dealt previously had been uninterested and unhelpful. The team at Direct Residential, however, are different. From t... Vis mer
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Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them. Every interaction / complaint h... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Direct Residential is an Award Winning Letting and Property Management Specialist based in Epsom. Our service has been developed by Landlords, for Landlords, utilising over a quarter of a century of national experience. We subscribe to the highest standards as members of ARLA, the government tenant deposit protection scheme (TDS) and Safe Agent. Our complete business is managed under one roof over three floors, making contact easy and all aspects of the process transparent.
Kontaktopplysninger
Direct Residential, KT17 4QJ, Epsom, Storbritannia
- 01372 722266
- ian@directresidential.co.uk
- www.directresidential.co.uk
4,6
Enestående
139 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Garage
The garage lock jammed with the lock in open position. I reported the repair and it was completed the following day.
13. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you George for your review! We are always on call to support you in your home.
The best agency out there!
This is the best agency for lettings and rental arrangements. I've dealt with other agencies and none of them gave me the help and support that I got from Direct Residential. They offered me a solution for all my problems and assisted me all along the way. Special shout out to Harrie who was always on top of sorting out my issues! ❤️
16. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you for your lovely review Ramsha! It is our pleasure to help and support you in your home. Have a wonderful Christmas!
Super helpful and smooth
Super helpful and smooth, no hassle! Highly recommended. Thanks Harrie
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you Simon for your kind review! We are delighted to support you in your tenancy. All the best!
Amazing!
Ive always had very fast reaponses, any issue has always been resolved and above all else everybody is so lovely with how they deal with and talk to me. They've e been accomodating qnd understanding and i couldnt ask for better 😊
1. desember 2023
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Svar fra Direct Residential
Thank you Pooskat for your lovely review! It is our pleasure to support you in your home.
A great lettings agency - I would recommend 100%
My experience with having Direct Residential as the letting agent was great from start to finish of my tenancy. They really helped and supported me with getting selected as the tenant, but then also worked hard to ensure my move out preferences are dates were made (and its really not often you get an agency who would do that!) Also, if I had any issues at all with my property, they were supportive and got the issue resolved at the quickest convenience and always so responsive on email. I would 100% recommend Direct Residential to friends in the future.
22. november 2023
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Svar fra Direct Residential
Thank you Miss Hart for your lovely review! It has been our pleasure to support you in your home and journey. All the best!
Extremely helpful and always reliable…
Extremely helpful and always reliable and prompt with any issues/ complications with our rental property, highly recommend.
24. november 2023
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Svar fra Direct Residential
Thank you for your lovely review Meg, it has been a pleasure to support you. All the best.
Faultless from start to finish
Faultless from start to finish. I highly recommend Direct Residential.
9. november 2023
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Svar fra Direct Residential
Thank you for your lovely review Penny. It has been our pleasure to support you in your home over the years. All the best!
Reliable agency
Really reliable agency, made sure any issues with our house were sorted asap would definitely recommend!
23. november 2023
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Svar fra Direct Residential
Thank you for your lovely review Leah: it has been our pleasure to support you in your home. Thank you.
Professional letting agent with prompt…
Professional letting agent with prompt response and friendly service. Well done !
18. november 2023
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Svar fra Direct Residential
Thank you Adham for your lovely review. We are delighted you enjoyed our service. All the best.
Friendly efficiency
16. november 2023
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Svar fra Direct Residential
Thank you for your lovely review Will - much appreciated.
I really appreciate direct residential…
I really appreciate direct residential for their amazing standard service.They are very responsible,punctual and have excellent professional attitude.I really thankful to them for reliable approach in check in and check out inspections.Thanks to each and every staff in direct residential.They are star ❤️❤️❤️❤️
30. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you for your lovely review Sajina! It has been our pleasure to support you in your home. All the best.
renting
Have been dealing with both Harrie and Nick and whilst my landlord is not the most reasonable man my dealings with these two have been professional, prompt and easy.
They are both lovely people who seem to genuinely care about the tenants welfare which is unusual as the landlord is their employer.
5. november 2023
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Svar fra Direct Residential
Thank you Angela for your kind comments and lovely review, which means the world to us. Wishing you all the best in your lovely home.
Very happy with the service provided by…
Very happy with the service provided by direct residential- Elle &Harrie both dealt with our washing machine and electrical fault issue promptly and professionally thank you.
James
1. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you for your lovely review James, it is our pleasure to support you in your new home.
I thank you all staff from this letting…
I thank you all staff from this letting agency that helped me move in my new rental in less than a week. They have done their best to assist me through all the legal/ paperwork process and kept in touch with me for every step until I got the keys to my new place.
Moreover, something broke down soon after moving in and they sorted the problem the same day. So, I am very pleased with how efficient, helpful and pleasant their service was.
20. oktober 2023
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Svar fra Direct Residential
Thank you for your lovely review Ionela! It is our pleasure to help and support you in your new home. All the best.
Very happy with the team at Direct…
Very happy with the team at Direct Residential. Particularly Anna, who was super positive and helpful when it came to doing the paperwork!
19. oktober 2023
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Svar fra Direct Residential
Thank you for your lovely review Dorothy, it has been our pleasure to support you in the process.
Nick
Nick, many thanks to you and the entire team who have been with us for these 3 years. Always dedicated to doing the best. Thank you all
19. oktober 2023
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Svar fra Direct Residential
Thank you for your lovely review! It has been our pleasure to support you over the last three years. All the best.
Professional and prompt
Just a few days ago we signed the contract for our new flat. All agents that we interacted from Direct Residential Epsom did all their best to advise us with the best route to take and handled our request very professionally, timely and with clear instructions. Highly recommended!
12. oktober 2023
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Svar fra Direct Residential
Thank you for your lovely comments and review Sorana, it is our pleasure to help you in to your new home.
Professional and polite
Direct Residential consist of a very efficient team who are quick to respond to any queries. They are professional and polite and it has been a pleasure working with them.
3. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you Amisha for your lovely review! Always a pleasure to work with you.
Direct Residential has been amazing
Direct Residential has been amazing. They kept me update throughout the process and were very quick to find a amazing property for my family. Team is very friendly and efficient.
17. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you for your lovely review Dragana. We are delighted to help and support your tenancy in your new home.
My experience with Direct residential…
My experience with Direct residential has been amazing so far, we have been at our apartment for around 5 months, they are were great during the process of moving and did the inventory very fast. Have also fixed the minor issues with the bath promptly :) really enjoying the apartment
9. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you for your lovely review Rachel. We are always here to help and support you in your tenancy.
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