I can't recommend Direct Residential highly enough. In what's become an increasingly complicated rental market, they made the entire process smooth and stress-free. Special mention to Ben, wh... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Right from the word go they got me tenants very fast and even though the would be tenants reference did not go through they got me other tenants in the right timeframe and also got me a good contrac... Vis mer
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We had been searching for a property to rent for months, and every local agent we’d dealt previously had been uninterested and unhelpful. The team at Direct Residential, however, are different. From t... Vis mer
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Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them. Every interaction / complaint h... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Direct Residential is an Award Winning Letting and Property Management Specialist based in Epsom. Our service has been developed by Landlords, for Landlords, utilising over a quarter of a century of national experience. We subscribe to the highest standards as members of ARLA, the government tenant deposit protection scheme (TDS) and Safe Agent. Our complete business is managed under one roof over three floors, making contact easy and all aspects of the process transparent.
Kontaktopplysninger
Direct Residential, KT17 4QJ, Epsom, Storbritannia
- 01372 722266
- ian@directresidential.co.uk
- www.directresidential.co.uk
4,6
Enestående
139 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Above & Beyond
As a landlord you want a company that you can trust to do the best for you and your tenants and l have been extremely pleased with how smoothly the renewal goes every year. This year l want to mention Harrie for going above and beyond as l was going through bereavement she offered to help in anyway she could and she did, l certainly have no hesitation in recommending Direct Residential. The whole team are amazing.
28. mars 2025
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Svar fra Direct Residential
Thank you for your lovely review Evelynn and we were so sorry to hear of your terrible loss. It is our absolute pleasure to support you and take any stress away from you. Thinking of you, and all the best.
Our experience with Direct Residential…
Our experience with Direct Residential has been incredibly positive. I truly appreciate their professionalism and meticulous attention to detail. After renting the property for four years, we have no complaints whatsoever.
The agents addressed every concern we raised with utmost seriousness and resolved them quickly.
We are very thankful!
1. mars 2025
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Svar fra Direct Residential
Thank you so much for your review, which is greatly appreciated and means the world to us. It is our pleasure to support you in your home.
Great service with a Smooth experience…
Great service with a Smooth experience Anna was really accommodation and really took her time with me.
13. mars 2025
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Svar fra Direct Residential
Thank you Craig for your lovely review, which means the world to us! It is our pleasure to support you in your new home.
Really friendly team
Really friendly team, super helpful and able to help us with any questions we had as first time renters. Made the whole process run very smoothly. Anna was super helpful, and quick to respond. Would recommend!
14. mars 2025
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Svar fra Direct Residential
Thank you Bobbie for your lovely review - it means the world to us! It is our pleasure to support you through the process and in to your new home.
A really great and helpful company
A really great and helpful company. They helped myself and my friends process a house to rent for next year efficiently and with good communication. Thank you :)
10. mars 2025
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Svar fra Direct Residential
Hi Gabriella, thank you for your lovely review. It is our pleasure to support you in your tenancy and new home.
Anna at Direct Residential has been…
Anna at Direct Residential has been very helpful throughout my whole experience, answering any questions promptly and anything else that I have needed. The whole process has been quick and efficient!
26. februar 2025
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Svar fra Direct Residential
Thank you Clare for your lovely review which means the world to us. It is our pleasure to support you in your home.
I was so glad to know this agency ❤️
I am so glad renting the house through Direct Residential agency. They are very friendly and running very well and properly their job. Thank you so much lovely team!!!🤗🤗❤️
22. februar 2025
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Svar fra Direct Residential
Thank you Aliona for your lovely review. It is our pleasure to have you as a tenant and support you in your new home. All the best.
I had a great experience with Direct…
I had a great experience with Direct Residential, Ben found me the perfect property and Anna was so quick to get the ball rolling that I was able to place an offer and move in within 7 days! More than ideal! Thank you so much for the excellent and effective service! Everyone super polite, helpful and efficient. Well done to the people responsible for recruitment as well 🙂 they really chose the best candidates for the job!
16. januar 2025
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Svar fra Direct Residential
Thank you Maryana for your lovely reward recognising our stars. It is our pleasure to do the job well for you.
As a landlord
As a landlord, I would highly recommend Direct Residential. Linda and the team have been friendly, very helpful and extremely efficient. Thank you all the advice.
1. november 2024
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Svar fra Direct Residential
Thank you Aurora for your lovely review which means the world to us. It is our pleasure to support you and your tenant in the rental of your property. All the best.
We had such a great service from direct…
We had such a great service from direct residential. All staff were very polite and helpful.
I would recommend the company to renters!
30. november 2024
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Svar fra Direct Residential
Thank you for your lovely review Gustavo, which is hugely appreciated. It is our pleasure to support you in your new home.
Very good Service
We had such a great service from direct residential. All staff very polite and helpful. We got our new house with excellent condition. Thank you so much for everything
6. desember 2024
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Svar fra Direct Residential
Thank you Thiwanka for your lovely review. It has been, and is our pleasure to support you in your new home.
Everyone is very helpful and great at…
Everyone is very helpful and great at organising the property for new tenants
7. november 2024
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Svar fra Direct Residential
Thank you Peter for your lovely review. It has, and continues to be our pleasure to support you and your tenants in their home. All the best.
All staff are communicated were helpful amazing
All staff are communicated were good when helping us secure put new home. A special shoutout to Anna who was very helpful and made the whole experience seamless. Would recommend!
7. november 2024
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Svar fra Direct Residential
Thank you Kusum for your lovely review and especially mentioning one of our stars, Anna. It is our pleasure to support you in your new home. All the best.
Prompt service
As a tenant, I have so far received very polite and professional service from the staff. Recently having Harrie Gilliani aiding my lease renewal has been smooth and timely, with her even accomodating my schedule and requests. Thank you Harrie.
7. oktober 2024
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Svar fra Direct Residential
Thank you for your lovely review particularly mentioning Harrie. It is our pleasure to support you in your home.
Amazing
All staff we communicated were amazing when helping us secure put new property. A special shoutout to Anna who was very helpful and made the whole experience seamless. Would recommend!
12. oktober 2024
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Svar fra Direct Residential
Thank you for your lovey review Aaron and also mentioning Anna - one of our stars. It is our pleasure to support you in your home.
Beyond kindness
I have been looked after by Direct Residential since 2019 and I cannot thank enough all their staff for always going beyond kindness and sense of humanity with their clients. They make you feel 100% valued and protected. Many thanks guys
1. august 2024
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Svar fra Direct Residential
Thank you Daniel for your wonderful review! It is our absolute pleasure to look after you in your home.
All employees
Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them.
Every interaction / complaint has mostly been resolved - and always a quick turnaround.
Direct Residential 'care' about how the tenanct feels - and aim to resolve any issues that arise - to the best of their ability.
I wish them all the best.
5. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you Ms V for your lovely review and in particular mentioning one of our stars, Nick. We do try to delight at every turn. All the best.
Exceptional company with great customer…
Exceptional company with great customer service. I was really delighted with the level of professionalism from the staff. Keep up with the good work
16. september 2024
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Svar fra Direct Residential
Thank you Henry for your lovely review! It is our pleasure to support you in your new home.
Great rental experiences
I rented out a property in Epsom. They make the process very easy and always give good advice. I will only use them from now on
22. august 2024
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Svar fra Direct Residential
Thank you Shaun for your fabulous review and recognition! It is our pleasure to be here for you.
Tenancy Progression Anna Richa
Anna Richa made our tenancy progression fast, efficient and very easy to understand from the begining to the end. Thanks again Direct Residential
17. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Direct Residential
Thank you drew for your lovely review and in particular mentioning Anna - one of our fabulous stars. It is our pleasure to support you in your new home.
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