Directhoses Anmeldelser 

Hose leaks from the gun hit new k4 karcher, correct fitting inserted all the way and locked but still leaks, frustrating! Let's hope I get a refund.

Purchased Replacement hose for Karcher K4, push in fitting. Fittings were not straignt/aligned and were not even positioned correctely within the actual hose, so no way was it fitting into the Karcher hand gun properly. Tried multiple hand guns but no luck, with water turned on just kept leaking badly. Poorly made very poor quality

Absolutely brilliant company to deal with spoke to Marcus/Sam an helped me all the way through to get the right hose connector.. 5 star from me

Great company - I presented them with a non standard fitting problem but they stuck with it and delivered a excellent product eventually - cant recommend enough.

Excellent service and quality product. They helped me select the right replacement hose for my pressure washer and delivered within a couple of days.

Great service even though I had an issue with an item. They were extremely apologetic and completely resolved my issue and I had a replacement item within 48 hours of being notified. Outstanding service and would recommend Direct Hoses as a first port of call. Dave B

Great service at a good price. First class communication before, and after sales.

Fantastic service emailed early this morning and got a response within the hour and collected my replacement pressure hose same quality at a third of the price.
Great friendly service and would recommend this firm.
Tony

I was told by Karcher that i needed to purchase a new lance with hose at around £270. I then realised that i could take the lance apart and just replace the hose. Direct hoses took my eye because they were made in house and have been making them for 40 years. I ordered one for £35, it arrive in less than 48hrs and the quality is superb nd a perfect fit. They are happy to discuss your hose requirements before purchse. Absolutely superb, thanks guys

I ordered a Karcher K series 10 meter flexiwash  with swivel adapter. Great quality hose and it doesn’t kink does exactly what it says on the tin. Ordered on the bank holiday Monday and arrive by the Thursday 8 o’clock in the morning. Great service for standard delivery. I shall use you guys again

Had a couple of dealings with this company over the past couple of years. Superb service and quality, emails answered within 24hrs. Just purchased a grey 7 washer to replace my karcher K5, what a pleasure it is to use, more robust and quiet in comparison.

I recently found a product I wanted to purchase after hours of research.
Unfortunately it was out of stock,
Emailed the company who advised on expected restock date and signed up to the reminder service they provide. Company managed to get stock earlier than expected and notified me.
I purchased the item with extras and my item came 2 days later.

Absolute joke of a company, purchased in April had a leak, only just got my refund from paypal end of July. Bought another from a different seller on ebay all up and working. This seller does not respond to emails, does not test his products, never answers the phone.
Lacks basic customer service skills, had to get paypal involved, taken two months to get a return and refund, now at a loss for the postage to return back, There are other sellers out there dont buy from Direct Hoses if you dont want a bad experience

I ordered the wrong hose for my Karcher pressure washer so rang first about a replacement - very easy to get through. Then arranged return and replacement via email. Replacement was not in stock but kept fully informed and arrived within couple weeks with great communication and updates. Some negative reviews here on Trustpilot but i thought they were great and the hose looks really good quality and way and above better than the original Karcher which burst within a few months of use. Thank you Sam 5*

I bought hose for my macallister jet wash,
It’s not fit on my machine and I asked for refund they asking me for pictures and evidence, why I need to send back for refund, simply paying with me,
Before you buy make sure it’s the correct one, cuz for refund you have to run often then

Bought a hose and after having a problem I contacted them and the were more than happy for me to return the hose . The hose was repaired and sent back to me within a week . Great customer service . Thank you
Karcher replacement 15 metre hose

Ordered a brand new hose and trigger. Item came wet with damages on it. I didn’t purchase a used product

I needed a replacement hose for a Clarke 9000 jet wash. I tried all sorts of suppliers who could not help. Clarke use a 15mm spiggot which is unusual most use 14mm it seems. I emailed Direct Hoses, explained the problem and they recommended a hose and gun to which I added a long lance from them too. It arrived today. I have tested it with no leaks and the choice of spray heads it comes with are ideal. No idea how long it will last but I am happy with the quality and service so far. Well done Sam and Mark.

Paid £60 or so for a “high pressure hose” which is nothing but. The thread is literally made of tin and fits nothing. I didn’t even get to use it to see how bad it was. Took it to an engineering firm who were literally in hysterics at the quality
Refund? No chance. They blank your contact requests.
Avoid at all costs.