Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... Vis mer
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Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... Vis mer
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Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Storbritannia
- 0333 999 9525
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
Excellent customer service , was really helpful and clear with what we are buying.
21. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very knowledgeable staff and manager
Very knowledgeable staff and manager . Couldn’t do any more for us ! It was excellent.
20. juni 2026
Svar fra DFS Furniture - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DfS Wednesbury
We went to DFS Wednesbury to get a much needed sofa. We were there for 2 hours trying to make our mind up. In comes Fahim who was amazing and so helpful. We managed to buy 2 sofas for our space and are extremely happy with our purchase.
20. juni 2026
Svar fra DFS Furniture - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good experience Nice staff
I visited DFS 3 times this week just to make sure the sofa i liked was for me Each time the staff were lovely I went back today and was greeted by Nicky She went through everything and was very knowledgeable, there was no pressure or forced sale I went ahead and ordered my new sofa Thank-you Nicky x
20. juni 2026
Svar fra DFS Furniture - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Was a pleasure very lovely friendly…
Was a pleasure very lovely friendly staff Was really with by Bal very nice gave options and approval of different things no issues
19. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nafeesa was very kind and welcoming
Nafeesa was very kind and welcoming, she greeted us with a smile and offered us refreshments and gave clear and precise instructions and she explained the whole process very eloquently. She also paid a lot of attention to details about the colour of the sofa, where we were placing it and she also made small talk which made us all feel at ease and more comfortable.
17. juni 2026
Svar fra DFS Furniture - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
It was a fast and efficient service I…
It was a fast and efficient service I came in knowing what I was looking for as I browsed the website before hand. I was given time to look around and the service was good which was provided by Habib.
17. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly not pushy showed us many…
Very friendly not pushy showed us many suites explained everything in detail thoroughly recommended
15. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Staff members not pushy let you wander…
Staff members not pushy let you wander round but there if you need to ask a question.
Sharna who completed our purchase for usexplained everything clearly to us from care of the sofa to what cover etc we would get and how the process of purchasing works, checking with us along the way in case we had questions about anything. Dealt with efficiently and her colleague who came to double check details was equally so.
Would definitely recomment Wednesbury as a to go to branch.
14. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Emma was great with handling my…
Emma was great with handling my enquiry’s and purchase an the service was amazing with coffee
14. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thanks for your lovely feedback, we’re glad to hear Emma met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The Wednesbury shop was very welcoming
The Wednesbury shop was very welcoming, our advisor Habib was very professional.
4. juni 2026
Svar fra DFS Furniture - Wednesbury
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Nafisa was very knowledgeable and…
Nafisa was very knowledgeable and answered all our questions. Left feeling very confident and well informed whilst making our decisions.
13. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic service from mat the store…
Fantastic service from mat the store manager would highly recommend
13. juni 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Fantastic service from Nicola at the…
Fantastic service from Nicola at the Wednesbury Jct 9 Gallagher retail park,
Very knowledgeable, pleasant and explained all in detail.
10. juni 2026
Svar fra DFS Furniture - Wednesbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Items damaged not take return customer…
Items damaged not take return customer service no good
3. juni 2026
Svar fra DFS Furniture - Wednesbury
Good morning,
We are really sorry to hear that you are having issues with your furniture. This is not the standard we aim to provide our customers.
After looking into your order, we can confirm that a service visit has been arranged to assess whether there is a manufacturing fault. Following this assessment, you will be contacted to discuss the next steps.
If you need anything further in the meantime, please contact us on 0333 99 99 777 and we will be happy to help.
Kind Regards,
Vanessa
DFS Cstomer Support
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.