We had a fantastic experience with DFS, thanks to our advisor Emma. She was absolutely fantastic and a massive help throughout the whole process. Emma clearly explained everything, patiently answere... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Friendly staff not to pushy allowed us to wander around and look then were available to help with our enquiries.Offered refreshments then sat down with us and talked through all of the options availab... Vis mer
Selskapet har svart
We had a lovely experience day, our guy was Jet, we felt no pressure to buy, and nothing was too much trouble. He answered any questions we had and he showed us around different sofas, we finally fou... Vis mer
Selskapet har svart
Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Storbritannia
- 0333 999 9525
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly staff not to pushy allowed us…
Friendly staff not to pushy allowed us to wander around and look then were available to help with our enquiries.Offered refreshments then sat down with us and talked through all of the options available with the settee we were interested in and the finance options offered
1. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
He was so friendly and gave us…
He was so friendly and gave us fantastic advice, even though they should be closing
24. august 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Anand was very helpful with going…
Anand was very helpful with going through all the information for me fo buy my new sofa . customer service was really good
7. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I have a very pleasant experience…
I have a very pleasant experience with staff help full and friendly
7. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Bal was excellent
Bal was excellent!
I’d recommend him to anyone.
An absolute credit to DFS and I wish all sales people behaved like him.
31. august 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
We had a lovely experience day
We had a lovely experience day, our guy was Jet, we felt no pressure to buy, and nothing was too much trouble. He answered any questions we had and he showed us around different sofas, we finally found the beautiful sofa, we can't wait for it to arrive
6. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lots of choice and variations of specs
Lots of choice and variations of specs. Also your member of the sales team Emma was very helpful, explained everything clearly and made the whole process very straightforward.
6. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS experience
Emma was very understanding to my needs. She asked all the right questions and double checked my order. She made the whole process very clear and was very easy to speak to. Great customer service.
6. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic customer service by Emma
We had a fantastic experience with DFS, thanks to our advisor Emma. She was absolutely fantastic and a massive help throughout the whole process.
Emma clearly explained everything, patiently answered all of our questions and took the time to make sure we fully understood the process. We never felt rushed or pressured at any point, which made the whole experience really enjoyable and stress-free.
The service was fantastic from start to finish, and we’re really happy with our purchase. A huge thank you to Emma for all her help,she was brilliant!
5. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Emma met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great service and advice from John
5. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
A staff member who actually new what…
A staff member who actually new what they were talking about and that had an answer for all our questions.
Product knowledge was excellent and a credit to your sales team.
5. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Nicola who assisted us with our…
Nicola who assisted us with our purchase was very helpful and easy to talk to and very pleasant
5. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
From the minute we walked in the level…
From the minute we walked in the level of customer service was superb. It was great talking to someone that understood our needs to make the perfect purchase.
4. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The lady was very helpful
The lady was very helpful, knowledgable and friendly.
The manager was also friendly and very thorough and professional.
3. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Quick and Easy, good showroom
Very simple process to order sofas, really good showroom setup too.
2. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Really great experience at the DFS in…
Really great experience at the DFS in Wednesbury, the staff and manager were really helpful and answered all my questions.
15. august 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Really easy web site to navigate and…
Really easy web site to navigate and order from after a visit to Wednesbury branch to look and try out some sofas.
2. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
DFS Wednesbury store…
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online.
I was greeted by Nichola who guided us to the section of the store where the sofa was on display, she sat down with us and explained all the details about the sofa, purchasing and delivery options, care and operation.
Overall it was a great experience and I was so grateful for her help and assistance that I decided to purchase the sofa while in the store.
Thank you
Nichola, you are a credit to DFS.
2. september 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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