Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... Vis mer
Selskapet har svart
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... Vis mer
Selskapet har svart
Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Storbritannia
- 0333 999 9525
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great Service
Great Service, friendly team and relaxing environment - not pushy like some other places I've visited
17. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Jon was very helpful and informative…
Jon was very helpful and informative went threw everything step by step
15. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Professional & friendly staff
Professional & friendly staff. Very thorough. 5Star experience from start to finish.
3. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I ordered a new sofa today tha…
I ordered a new sofa today tha gentlemen that served me was very helpful and pleasant great experience
14. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello Steven,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and friendly…
Knowledgeable and friendly staff..plenty of choice and good pricing.
13. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
From start to finish the whole…
From start to finish the whole experience was excellent!
11. juli 2026
Svar fra DFS Furniture - Wednesbury
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent customer service from the…
Excellent customer service from the sales consultant. Perfect!
12. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Great staff and friendly service
Great staff and friendly service, we explained what we were looking for and the Benz took us straight to the perfect solution in under a minute. Looking forward to delivery!
11. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello Alex,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Wednesbury
Hello Kay,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service received…
Excellent customer service received from Jet, we gave him the measurements for our room and he found a lovely sofa for us and went through all options with us which helped us decide which one to go for and also found us a matching coffee table. Thank you Jet for a great experience.
5. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Customer Service and Relaxed Experience
Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in tomorrow.
The next day we saw found him again and he directed us to a much better product than what we had our eyes on, and explained thoroughly the warranty and insurance and how to maintain the sofa. He was understanding with us having a baby also, and patient. A real gentleman
5. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Exceptional staff and customer service
Staff were absolutely brilliant and explained everything to us, the manager Matt went above and beyond to help us with our purchase, he’s a credit to the company
3. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
the staff was verry good with us theres…
the staff was verry good with us theres nuthing ells that thay cudent do for us ok thank you so much
5. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our sales representative was very clear…
Our sales representative was very clear and detailed.
He listened to what we wanted and didnt try and push us into something we didnt.
He made time for us and showed us different things. And we finally settled on what was right for us.
4. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello Mrs Graham,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great staff and great customer service…
Great staff and great customer service by Nicola
3. juli 2026
Svar fra DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
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