Good range of sofas, good quality, and something for all tastes and plenty to choose from. We found the staff to be very helpful - and patient; it took us 4 visits to finally decide on the sofas we... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Vis mer
Selskapet har svart
He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked
Selskapet har svart
Went to DFS in Plymouth and the sales man was very friendly and very approachable, he took his time explaining all policies and was happy to answer any questions.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Longbridge Road, PL6 8LX, Plymouth, Storbritannia
- 0333 999 9768
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good experience no information was…
Very good experience no information was left out and everything was explained.
7. juni 2026
Svar fra DFS Furniture - Plymouth
Hello Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service throughout
Fantastic customer service throughout. Informative, polite and very friendly staff members. Very helpful and extremely happy with our sofas.
7. juni 2026
Svar fra DFS Furniture - Plymouth
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service very helpful staff…
Brilliant service very helpful staff couldn’t be happier with my purchase
Thank you
6. juni 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
The wonderful member of staff was extremely helpful and very informative. Lended us a tape measure and talked us through caring for our sofa
1. juni 2026
Svar fra DFS Furniture - Plymouth
Hello Jake,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Brian was such a lovely man who dealt…
Brian was such a lovely man who dealt with us, no hard sell, great knowledge and helped us choose easily , very friendly and chatty .
31. mai 2026
Svar fra DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Feedback on customer care
Good proffesional and friendly service. Excellent customer care from the salesman who sold us our sofa bed. Apologies for not remembering his name but he has a couple of cats...🙂
31. mai 2026
Svar fra DFS Furniture - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brian who was helping us
Brian who was helping us, amazing help and made the experience great
30. mai 2026
Svar fra DFS Furniture - Plymouth
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service was excellent
Customer service was excellent, very knowledgeable staff member who dealt with our questions with great professionalism. Pleasure to deal with.
30. mai 2026
Svar fra DFS Furniture - Plymouth
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Would definitely recommend
Didn’t catch his name but amazing experience me and my partner received this evening very helpful and a lovely man thank you
28. mai 2026
Svar fra DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Order mistake
After I had made a mistake by ordering the wrong sofa (too big). I quickly called to cancel and fet the right sofa. The man on the end of the call was so patient with me as I changed my mind on the colour three times.
Thanks DFS for a lovely and quick service. Very friendly and helpful.
27. mai 2026
Svar fra DFS Furniture - Plymouth
Hello Claire,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
We had a pleasant experience in store…
We had a pleasant experience in store ordering our sofa. The sales lady was very friendly, helpful and knowledgeable and made the whole overall experience a good one. I would recommend to anyone.
20. mai 2026
Svar fra DFS Furniture - Plymouth
Hello Mr Murphy,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The lady who saw us explained…
The lady who saw us explained everything to us and couldn't do enough for us
25. mai 2026
Svar fra DFS Furniture - Plymouth
Hello Anthony,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Manpe sofa
My wife & I needed a new sofa. The guys at DFS Plymouth left us alone to browse all the corner suites they had on display. We were only in the store 20 minutes before we found the one we both liked & it was so comfortable. We called over a guy to help with the next step. Liam was very knowledgeable & professional, he made our experience feel easy & relaxed. We are excited for the arrival of our new corner suite. Thank you
22. mai 2026
Svar fra DFS Furniture - Plymouth
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello David,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Becca was very helpful knowledgeable…
Becca was very helpful knowledgeable and made the buying of the sofa easy.
24. mai 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super helpful staff
23. mai 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.