The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Vis mer
Selskapet har svart
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Vis mer
Selskapet har svart
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Longbridge Road, PL6 8LX, Plymouth, Storbritannia
- 0333 999 9768
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly and professional
very professional friendly and knowledgeable about what we wanted .
whole thing was easy from start to finish
8. august 2026
Svar fra DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Experience counts
The experieced member of staff ( sorry misssed her name) was totally wow on her customer service from start to finish. Very welcoming. Helpful with our decision making and spot on with all details. Credit to her for making the time we were there delightful. Thai you10/10
7. august 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
We were welcomed by Helen & Brooke…
We were welcomed by Helen & Brooke dealt with us. Helen offered up a hot drink. Brooke was so friendly and knowledgeable and had great customer service skills. A great asset to the team.
5. august 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff, plus lots of choice for a suitable sofa
6. august 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very polite and professional and made you feel welcome with no pressure.
On down fall was there is no air con so it was very hot in the building
3. august 2026
Svar fra DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
great day everything well explainedand…
great day everything well explainedand it was well handled. it is great to be back again
3. august 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Brook was polite
Brook was polite, professional and explained the order and process very well, great customer service.
1. august 2026
Svar fra DFS Furniture - Plymouth
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Brook.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service
Liam was very professional and helpful, he made sure we understand everything before we agreed to the finance
31. juli 2026
Svar fra DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Entering store the assistant offered…
On entering store the assistant offered help then left us to it .I decided on 2 sofas..the lady assistant let me take my time with no pressure..she even helped with moving storage stool around so I could decide .. just one negative, the price label showing was out of date but let me have it at the price on show ..
30. juli 2026
Svar fra DFS Furniture - Plymouth
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good service
Very good service, easy to navigate getting the product you want and the right cost and more so they offer 0% credit to pay over terms that suit you.Very help full and knowledgeable about the material.
29. juli 2026
Svar fra DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
All staff were absolutely amazing
All staff were absolutely amazing - made the experience really easy and were very informative! Great customer service and welcoming vibe
28. juli 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great service
Great service , knowledgeable and courteous sales assistant with expert advice leading to a sale.
28. juli 2026
Svar fra DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Plymouth
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
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