Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Vis mer
Selskapet har svart
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
Selskapet har svart
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Throstles Green, M16 0SN, Stretford, Storbritannia
- 0333 999 9751
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Derek was a star and made us feel bet…
Derek was a star and made us feel bet welcome. He assisted us and made our shopping journey so much easier. We made our purchase with ease. He was knowledgeable about the product we were enquiring about. Truly nice bloke and an asset to the company.
9. juli 2026
Svar fra DFS Furniture - Manchester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Derek met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Manchester
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Well done Dennis!
The staff member, Dennis, was polite and professional throughout our dealings remembering us from our first visit some days earlier. He was able to answer all questions and never came across as too pushy. An excellent shopping experience, would certainly recommend to others.
6. juli 2026
Svar fra DFS Furniture - Manchester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dennis.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Lovely young man came back as had other…
Lovely young man came back as had other sofa from hear he is so professional in his job what he’s talking about good young man it’s the only place to buy a sofa from
6. juli 2026
Svar fra DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Tony @ Manchester was very polite and…
Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He definitely deserves to be promoted!
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Extremely informative and helpful lady…
Extremely informative and helpful lady called Julie. Asset to your team. Explained well.
Thank you
5. juli 2026
Svar fra DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really good service
5. juli 2026
Svar fra DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff and service
Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩
4. juli 2026
Svar fra DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service!
Great selection of sofas and it’s great how you can make the sofa fit to your needs. Excellent customer service, staff were very informative and knowledgeable, and even got a coffee!
4. juli 2026
Svar fra DFS Furniture - Manchester
Hello Lauren,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Manchester
Hello Amy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, all our questions answered, no mither different options explained. Staff were very helpful. 10 out 10.
1. juli 2026
Svar fra DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Incredible customer service
Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better than a lot of other stores online!
1. juli 2026
Svar fra DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was very friendly environment and…
It was very friendly environment and nice customer service
30. juni 2026
Svar fra DFS Furniture - Manchester
Hello Tom,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Our second purchase!
This is the second time we’ve bought a sofa from this DFS store in Manchester. We first went in for a nosey as we weren’t sure whether to go for a UShape sofa or an LShape sofa, Faruk introduced himself and said take a look around but if you need me give me a shout.
When we did Faruk was very knowledgable about the sofa’s with sizes off the top of his head for most of them and also wasn’t pushy at all.
We ended leaving but coming back for another nosy round the following weekend, Faruk remembered us and my children but was there to help again where needed. Showing us different layouts and sizes of sofas also offered us drinks each time.
Once we’d made our decision it was quick and easy mentioning the sofa care kit and also the insurance which we choose to get again gave us the information and let us decide which we liked.
All in all, a great service and would buy there again for the 3rd in the decent future.
Ps something to note for the big bosses at DFS, another furniture place at White City give us fresh cookies hint hint ha.
28. juni 2026
Svar fra DFS Furniture - Manchester
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
That staff member was really helpful…
That staff member was really helpful and informative. The sale was quick and I had got what I wanted.
28. juni 2026
Svar fra DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Manchester
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The welcome friendly, did not feel crowded
The welcome , warmth and friendly service
Informative and good guidance
15. juni 2026
Svar fra DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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