DFS Furniture - Manchester Anmeldelser 4 533

TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Throstles Green, M16 0SN Stretford, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We had a really great time finding our sofa at DFS. The sales staff weren't pushy or overbearing when browsing but still gave useful information when needed. When we settled more on a sofa Ish was ver... Vis mer

Vurdert til 5 av 5 stjerner

We were greeted by Antonio on arrival at the store, he pointed us in the right direction then allowed us some time to browse while we made our decision. Perfect!

Vurdert til 5 av 5 stjerner

A well set-out store with a great range of products and clear information about specifications, price, delivery and aftercare. Ish was very helpful and friendly.

Selskapet har svart

Vurdert til 5 av 5 stjerner

This afternoon at DFS, near White City, Manchester, I was helped and supported by Faruk, in purchasing a corner sofa. The experience from the moment he greeted me, to when I left the store almost... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Møbelbutikk
  2. Møbeltilbehør
  3. Husholdningsbutikk
  4. Butikk med stuemøbler
  5. Sofabutikk
  6. Møbeltapetserer

Skrevet av virksomheten

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet av virksomheten


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very welcoming and approachable staff.

We had a really great time finding our sofa at DFS. The sales staff weren't pushy or overbearing when browsing but still gave useful information when needed. When we settled more on a sofa Ish was very welcoming and friendly and covered everything we needed to know from taking care of the sofa, the financing and additional options we could add on.

30. mai 2026
Vurdert til 5 av 5 stjerner

Great service!

We were greeted by Antonio on arrival at the store, he pointed us in the right direction then allowed us some time to browse while we made our decision. Perfect!

30. mai 2026
Vurdert til 5 av 5 stjerner

Excellent buying experience

A well set-out store with a great range of products and clear information about specifications, price, delivery and aftercare. Ish was very helpful and friendly.

29. mai 2026
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Svar fra DFS Furniture - Manchester

Hello Brad,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Exceptional customer service

From walking into the store we was greeted very politely from a young advisor named Ismaeel outstanding customer service regarding the sofa I had picked then going out of his way to correct the sizing of my order I was very pleased and grateful for his help and all the advice given throughout our time at dfs I look very forward for the arrival of my new sofa thankyou very much dfs

21. mai 2026
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Svar fra DFS Furniture - Manchester

Hello Zoe,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Manchester store

I went to the Manchester store. The customer service was excellent throughout.

28. mai 2026
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Svar fra DFS Furniture - Manchester

Hello,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Thanks to Farouk amazing help and…

Thanks to Farouk amazing help and support to pick the best sofa suiting us for our house
This is our second experience with DFS

25. mai 2026
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Svar fra DFS Furniture - Manchester

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

The experience was amazing

The experience was amazing, and the customer service at DfS was truly outstanding. The staff were welcoming, professional, and very helpful throughout. Thank you for such excellent service! 😊

25. mai 2026
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Svar fra DFS Furniture - Manchester

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

This was our second visit to the shop…

This was our second visit to the shop and the staff were polite, professional and ready to provide assistance and their knowledge on the kind of furniture that I was looking for.

25. mai 2026
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Svar fra DFS Furniture - Manchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Excellent customer service and…

Excellent customer service and supported my mum with best options for her and did not try to sell her anything absolutely amazing service thank you

25. mai 2026
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Svar fra DFS Furniture - Manchester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

Very friendly and informative

Very friendly and informative

23. mai 2026
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Svar fra DFS Furniture - Manchester

Hello,

Thank you for your lovely review.

Kind regards
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

Hamza was very good knew lots of info…

Hamza was very good knew lots of info about the sofas and gave us all the info we needed to pick the right one

21. mai 2026
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Svar fra DFS Furniture - Manchester

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 1 av 5 stjerner

DFS staff are liars.

Member of staff said pay £129 for delivery in a week, which we did along with the full amount for the sofa. When this took over 3.5 weeks to deliver, we contacted them about this as we called DFS numerous times during this to liaise.

They proceeded to lie and say we were contacted twice before this, which is abhorrently untrue as we have evidence via text messages. They said they are not willing to help us further as the notes say told not within a week, we would not have paid this if ‘Dennis’ didn’t tell us within a week.

They are bare faced liars and would not recommend the £129 delivery option. Unbelievable.

21. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DFS Furniture - Manchester

Good afternoon,

Thank you for taking the time to share your feedback, its always greatly appreciated. To confirm when you purchase express furniture the full balance or deposit needs to be paid before the order will go live with the suppliers, if you were prompted to clear the balance this would have been the reasoning behind this.

I am very sorry to hear however, you are still waiting on your delivery and I do appreciate your frustration if this is later than anticipated. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 03339999777.

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Derek was marvellous what a lovely man…

Derek was marvellous what a lovely man very helpful and went above and beyond very friendly

18. mai 2026
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Svar fra DFS Furniture - Manchester

Good morning Claire,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

The Scottish guy he is full of…

The Scottish guy he is full of experience and knowledge of the job also he’s kind and honest , we are so happy for shopping today .
Thanks again

18. mai 2026
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Svar fra DFS Furniture - Manchester

Good morning Mojgan,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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