Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Vis mer
Selskapet har svart
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Vis mer
Selskapet har svart
Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Storbritannia
- 0333 999 9828
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
When visiting Hereford store we were…
When visiting Hereford store we were served by the lovely Jemima who was very knowledgeable,helpful,polite and friendly when purchasing our sofa and she guided us with our choice. 10 out of 10 service 😀👍🏻
20. juni 2026
Svar fra DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent
Excellent, friendly and attentive. Listened to what we needed and gave us time to think and make a proper decision
20. juni 2026
Svar fra DFS Furniture - Hereford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Super Tom
Quick and easy purchase, Tom was great and very informative, not pushy with adding extras either.
20. juni 2026
Svar fra DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Not pushy at all and everything was explained at the right pace.
19. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Pleasant non pushy service
We were given time to sit alone and choose styles, colours and the sofas we needed that best suited our room. Then Louise went through what we wanted, extras and insurances before we were given prices. We even had refreshments, whilst we chose.
18. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A very helpful team!
We visited the Hereford store a number of times to chose our sofa. Harry, Tom & the team went above & beyond to help us make the final decision with helping us reconfigure the sofa layout and measure up. The team clearly enjoy their job & also working together which made the experience very enjoyable and stress free. Great customer service thank you!
6. juni 2026
Svar fra DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Hereford store
George was friendly, informative and very helpful. He wasn’t at all pushy and we felt very comfortable with him. We had such a great experience that we went back in and bought more the same day.
17. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff, good information given to allow us to compare furniture.
Linda and Louise very patient whilst we were making up our minds about which settee to buy.
Cheers
Ian
16. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleased with Harry and the service…😊
Very pleased with Harry and the service he provided 😊
16. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service by George..
Linda was also very helpful .
Thank you to both for a first class customer service..
Lovely to see friendly faces …
15. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly
Very friendly, helpful sales assistant. She covered all of the information we needed.
14. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly & knowledgeable staff who were…
Friendly & knowledgeable staff who were very helpful.
14. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Looking for inspiration
The young man that served me was very professional ( George) he went through all care for the furniture and costs very clearly . I was very pleased with my purchase and after decided to purchase a rug as well . I was offered a coffee which I must say was probably the best cup of coffee I have out for a long time . I will look forward to my purchase and would have no hesitation to recommend DFS in Hereford . Jenny Winchester.
13. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service from Harry
Excellent service from Harry. He was professional, friendly, and very helpful. The whole experience was easy and stress-free. Highly recommended!O
12. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience from the store to…
Lovely experience from the store to delivery.
Staff very helpful, and delivery men lovely and friendly. I couldn't be happier.
8. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Honest sales person
Honest sales person. Very helpful and informative of product. No pressure. Second time of making a purchase with Hereford DFS.
11. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A good range of quality sofas
We found the sofas we wanted and received very good service from several members of staff. The coffee was great and offered more than once. Jemima, who served us, was informative,efficient and charming and she looked after us very well.
10. juni 2026
Svar fra DFS Furniture - Hereford
Hello Ray,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Harry and Alex were very friendly
Harry and Alex were very friendly, professional and listened to what we wanted and advised us accordingly.
9. juni 2026
Svar fra DFS Furniture - Hereford
Hello Mrs Wigmore,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
No pressure
We found Tom the sales man to be very helpful...there was no pressure he gave us time to think ourselves as to whether we were making the right decision on buying it.
We bought it, Im sure we will be very happy with it.
Thank you Tom
8. juni 2026
Svar fra DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.