DFS Furniture - Edinburgh Anmeldelser 

Everything went well
Riddhi was very helpful and made us very welcome.

We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a purchase. A great ambassador for the company. I hope he gets the recognition he deserves.

The whole shopping experience was very relaxed with no sales pressure whatsoever. Zara and latterly Euan were both very helpful in guiding us to our purchase of a couple of Sofas.

Welcoming reception. Friendly advice and information. Enjoyed our visit.

Very friendly, patient and helpful assistants. Wide choice and well set out store.

Riddhi at Edinburgh store really went above and beyond! She patiently walked me through all the options, explaining the differences between fabrics and frames in a way that made total sense. I felt so supported and informed throughout the whole process, and I left feeling really confident about my purchase, and I'm so grateful for her expertise and excellent customer service. It made a potentially overwhelming experience really enjoyable.

We were unsure from the website about how the dimensions of the Plush sofa and footstool combination would work for us, but the salesperson, Ryan, very helpfully made sure we were ordering the right things. The customer service was excellent throughout our experience ordering from DFS, with Ryan being sure to confirm every part of our order with us and clearly explaining everything. I would recommend ordering in store because the staff are so helpful.

Excellent help by Ryan. Very helpful and informative. He couldn’t have done any more to help.

Ewan Tha salesman was extremely pleasant and helpful, great choice of suites

The staff that helped me today were excellent. Very knowledgeable about the products, professional and informative and friendly. They really helped put me at ease and make it a great experience.

The shop itself is well laid out, plenty to see and try but with good space to move around.

I would definitely recommend Ryan he is great at his job, answered all my questions with confidence.

Was greeted by a nice staff member named Zara she explained the layout off the shop and didn't try to force anything on to us. Asked what we were looking for and explained were to look.

Ordering was easy and good customer support

Non pushy sales person who was informative and pleasant - well looked after without any pressure

The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes and options showing me digitally how things would look. A very good experience and great range of sofas available.

Great selection of sofas. Staff were very friendly and helpful. George in particular helped me and my wife come to a decision on which sofa to buy and the different options on payments. Highly recommend

Warm greeting on entering premises. Lovely and clean and set out easily to walk round. Plenty of choice. Ewan was very helpful and knowledgeable, loved he left us alone to take our time, but seemed to know the right time to approach and help us.
A very pleasant experience from someone who is indecisive and hates shopping