I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Vis mer
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Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Vis mer
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I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Broadwater Way, BN22 9PW, Eastbourne, Storbritannia
- 0333 999 9842
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We would highly recommend the store in…Eastbourne
We would highly recommend the store in Eastbourne. Very friendly & attentive & helpful. Gary & Jason were excellent & very helpful & efficient. We picked the right sofa for our needs thanks to their help. Thank you
4. august 2026
Svar fra DFS Furniture - Eastbourne
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Gary and Jason.
Kind Regards,
Jordan
DFS Customer Support
My sales assistant was excellent
My sales assistant was excellent, very friendly and informative, she took her time to explain everything about the sofas I purchased.
4. august 2026
Svar fra DFS Furniture - Eastbourne
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went into the shop and the person knew…
Went into the shop and the person knew exactly what I wanted and managed to get what I wanted straight away.
26. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
New sofa…
Emma made us feel at ease and was informative about the difference in products and was attentive to our requirements which made it easier to come to a decision
2. august 2026
Svar fra DFS Furniture - Eastbourne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The Salesman was Excellent.
The Salesman was Excellent.
Explained every detail of the furniture we bought.
2. august 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Emma was great
Emma was great. She gave me all the information needed to make a quick decision and talked through options clearly. Would recommend.
2. august 2026
Svar fra DFS Furniture - Eastbourne
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service
1. august 2026
Svar fra DFS Furniture - Eastbourne
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and professional easy…
Very helpful and professional easy process Gary at Eastbourne Store was so helpful
1. august 2026
Svar fra DFS Furniture - Eastbourne
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent staff in Eastbourne store
Excellent staff in Eastbourne store , very friendly and knowledgeable. Didn't rush you , took time, were really really kind .I couldn't fault them at all , and the help was second to none . I were very happy with the service in this store.
31. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent customer service from Emma
Excellent customer service from Emma. Very personable and made the whole process of ordering my new sofa very enjoyable.
31. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
on arrival at the The Store
on arrival at the
Eastbourne store found a assistant who is called Emma,who helped as with showing some sofas that fitted the measurement we gave her.After selecting one of our choice she showed us how to look after our sofa on a weekly basis and all the things we d to know about it.we then proceeded with the purchase .Emma was very kind and friendly.a very good experience all round
28. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Polite helpful staff well done
29. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Terrific staff support in finding the right suite
The member of staff (Tracy ) who helped us in making a decision on the right suite was very friendly, helpful and patient. She answered all of our questions and covered all aspects of the furniture including cleaning regime and what would be covered under the extended warranty.
29. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great customer service from all.
Great customer service from all.
Knowledgeable, approachable and friendly staff.
27. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful and honest
Really helpful and honest. No pressure for sale and answered all of our questions.
27. juli 2026
Svar fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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