No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Vis mer
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Beliggenhet
Bytt filialKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Michelle was outstanding. Very knowledge, kind, patient and communication was excellent. She made the whole experience of purchasing a suite very easy. She answered all my queries and questions in a p... Vis mer
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Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Vis mer
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I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Storbritannia
- 0333 999 9742
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made to feel real special and the…
Made to feel real special and the service was amazing I would recommend it to anyone and a big thanks jazz
7. juli 2026
Svar fra DFS Furniture - Droitwich
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Hello Andrew,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Service with a smile!
Both sales people we dealt with (Michelle & Lee) were extremely knowledgeable about the product and were able to advise and answer all our questions.
They were keen to demonstrate all aspects of the suite we were looking at.
6. juli 2026
Svar fra DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Returning customer for our 4th sofa
Returning customer for our 4th sofa.
Lee was very friendly and professional made us feel at ease and would highly recommend 5 star service
6. juli 2026
Svar fra DFS Furniture - Droitwich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lokked online at several furniture…
Lokked online at several furniture suoppliers but decided it was better to visit a store and look and feel. Glad we did. DFS is a well laid out store with plenty of choices. Amsnd the assistant came to help and provided excellent advice and help. Fully recommned DFS.
4. juli 2026
Svar fra DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amanda was friendly and went out of her…
Amanda was friendly and went out of her way to help us identify the best configuration of sofas for our needs.
Would strongly recommend her as a member of staff and the Droitwich branch overall.
5. juli 2026
Svar fra DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Amazing Customer Service
Jazz was an incredibly helpful and informative salesman, who explained every part of the process and made us feel very welcome in the store
4. juli 2026
Svar fra DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent
Excellent customer service staff very knowledgeable about the products. Very efficient purchase options available.
3. juli 2026
Svar fra DFS Furniture - Droitwich
Hello Tim,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Droitwich stars
The staff in Droitwich were both helpful, knowledgeable and supportive when I was shopping in there. They were available to chat about products and freely answered questions but also let me browse at my own pace before choosing the sofas that I wanted. I would definitely recommend the store to others.
2. juli 2026
Svar fra DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were lovely friendly and…
Staff were lovely friendly and informative, we were able to take time to think and were helped to choose just the right sofa for us
30. juni 2026
Svar fra DFS Furniture - Droitwich
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
David , my leather sofa 🛋️
The knowledge, and patience with myself because I had a hard week outside in the heat, i wasnt at my best .David was great , explained everything very simple, step by step, just a very nice 😊 chap ,
28. juni 2026
Svar fra DFS Furniture - Droitwich
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Lee is really helpful ask for him
Lee took our dimensions and then came back to us the next day with 3 options that fit. He was really helpful.
29. juni 2026
Svar fra DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
From the minute I walked in.....
From the minute I walked in I had fabulous service from staff, who were very knowledgeable. So thankyou to the lady who served me.
Then on to the delivery, spot on service ,were very careful getting it all in, setting it up, testing recliners and taking all rubbish away, super polite, So thankyou to the two friendly gentlemen who arrived.
The over all feeling on my purchased items ( suite) FABULOUS, I LOVE IT, So thankyou DFS.
Regards
Carole.
18. juni 2026
Svar fra DFS Furniture - Droitwich
Good Afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Droitwich
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Droitwich
Hello Walker,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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