Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Very easy to deal with and didn't take long to go through the process of our purchase. The difference in fibre and foam was explained well and how to take care of the fibre option. Had great advice an... Vis mer
Selskapet har svart
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Vis mer
Selskapet har svart
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Storbritannia
- 0333 999 9838
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amelie was more than helpful
Amelie was more than helpful, considering she has only been there 3 months. Very knowledgeable
13. august 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Dfs experience
Was a very easy experience today. Everything was explained in detail and l was asked if l had any questions that needed answered. Overall l was very happy with dfs today. Staff very friendly
11. august 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Arron had the patience of a saint and…
Arron had the patience of a saint and made this experience stress free. He went above and beyond to help us choose the right suite of furniture and nothing was a bother to him. He is a credit to your store and I would definitely come back.
8. august 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great staff welcoming friendly when I…
Great staff welcoming friendly when I was worrying about getting finance very reassuring took time to explain every thing I wanted to know
31. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Cheryl was very helpful and really put…
Cheryl was very helpful and really put the effort in
2. august 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent customer service by Aaron
Excellent customer service by Aaron
Aaron was a pleasure to deal with took his time to explain everything in detail and wasn’t pushy in any way about making a decision which would have put us off
1. august 2026
Svar fra DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly and helpful
Staff were very friendly and helpful. Everything went smoothly and straightforward. We purchased a 3+1+1 which will be delivered at the end of October.
31. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind words and for taking the time to give us a lovely review.
Kind regards
Holly M
DFS Customer Support
Amazing the girl was so helpful and…
Amazing the girl was so helpful and talked me through everything. Couldn’t be happier with the service
30. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really happy with our experience at…
Really happy with our experience at DFS. The whole process was smooth from start to finish, with plenty of choice. Aaron (Advisor 3YH-Aaron) was friendly, knowledgeable, and happy to answer our questions, making the purchase easy and stress-free. Overall, excellent customer service and a great buying experience.
27. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Truly professional staff. Great interaction with their customers.
Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. Took the time to understand our needs and then put in
motion our ideal suite. I felt no pressure to go along with any additional extras that would be of no value to me. Thank you Aaron and also the line manager was brilliant too. Will definitely be back again when i require another suite in the future .
25. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
GREAT EXPERIENCE AT D F S
THE SALES GUY WAS AMAZING , VERY KNOWLEDGEABLE AND HELPFUL WITH A GOOD MANNER WHEN CHOOSING MY CORNER SUITE.
HIS NAME IS GARRY AND WORKS IN YOUR LONDONDERRY STORE.
THE FINANCE GUY WAS SMART AND ON THE BALL, GREAT AT HIS JOB
FINALLY THE MANAGER WAS HELPFUL AND EXPLAINED EVERYTHING MORE THAN WELL.
A GREAT TEAM AND I WOULD DEFINATELY RECOMMEND BUYING AT YOUR STORE, GREAT CHOICE AND A VERY WELCOMING SALES TEAM
25. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Garry met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were warm and welcoming
Staff were warm and welcoming. Great Knowledge of their products with great customer care.
23. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
I was really impressed with the…
I was really impressed with the knowledge of your sakes team
19. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic in store experience
Fantastic in store experience, lots to choose from and staff were so helpful
17. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Love my new sofa cant wait to get it
Connor was more than helpful in my experience i felt at ease and able to voice any concerns i had in which he answered professionally he was very hepful
Service was perfect
Staff easy to talk to and very helpful
10. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Friendly & professional
14. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely staff at the Crescent Link store
We looked online to source the kind of thing we wanted and then visited the Crescent Link store where we were helped by Aaron. He was really helpful, answered all our questions and really helped cement our decision. Very happy customers
12. juli 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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